2016 Ford F-150 · symptom sheet
Infotainment, screen or backup camera fails
- 92owner reports
- 39,000median miles
- $1,343median quote
- 4involved a crash
Newest report Sep 28, 2026 · checked Oct 2, 2026
559 of the 2,057 complaints on this car are about the electrical system. 92 of those describe infotainment.
Narrower sheets: Backup camera goes black or freezes (45 reports)
Tick what matches of 92 reports
Infotainment on other F-150 years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2024, 2025, 2026.
What this problem usually is
Screen complaints read like a list of small betrayals. The display goes black or freezes, the backup camera shows nothing when you shift into reverse, CarPlay or Android Auto keeps dropping, or the radio changes volume on its own. Many owners had a software update that didn't fix it. A narrower sheet covers backup camera failures on their own, and another covers screens that freeze.
What got replaced
Owners who name the part that was replaced mention the camera (64 reports), the head unit or screen (54 reports), the software (6 reports) and the module (5 reports).
Recalls and investigations
No recall on the electrical system covers the 2016 model year as of Oct 2, 2026.
NHTSA investigations into the electrical system on the F-150
Rearview camera fmvss 111 noncompliance. Open.
Engine compartment fires. Closed aug 2, 2006, led to recall 05V-388.
None of these investigations covers the 2016 model year.
What owners paid
9 of the 92 reports quote a price. Each dot is one quote. The middle half runs $1,100 to $1,500.
When it happens
The middle half of failures fell between 10,323 and 75,000 miles, from the 39 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 37 service bulletins or notices for the 2016 Ford F-150 that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to: Display operation concerns Navigation inoperative Voice recognition concerns Phone connection issues Dropped phone ...
Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software.
Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode.
Some 2015-2020 F-150 except Raptor, 2017-2020 F-Super Duty, 2018-2020 Expedition vehicles equipped with a front camera washer may exhibit a washer fluid leak at the front camera washer jet when not in use.
33 more on the 2016 Ford F-150 page.
What owners wrote
“The back-up camera went out. I see a recall for some Ford F150 cameras that have the same issue I have on my 2016 F150. Why did they not include other years in the recall?”
Filed Jul 20, 2026 · 149,842 miles
“Backup Camera has stopped work has a blue screen. Was told by Ford that it was a wiring harness that is having problems this is the 3rd time that i have had to replace it.”
Filed May 7, 2025
“Rear camera image becomes distorted or inoperable during reversing. Discovered recent a recall covers many similar vehicles however not my specific vehicle despite having the same issue.”
Filed May 2, 2025
“Backup camera only works intermittently. Half the time it only shows a "white square with a truck icon" instead of the actual view.”
Filed Apr 14, 2025
Should you keep driving it?
This page can't tell you that. 4 of 92 reports involved a crash and 1 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Taking it to a shop? How to describe this problem so it gets found
Other problems on this car
- Brakes grind, pulse or wear early 339 reports
- Engine stalls or loses power while driving 183 reports
- Doors, latches or locks fail 159 reports
- Transmission drops into neutral or downshifts on its own 128 reports
- Transmission shudders, slips or shifts hard 107 reports
- Check engine light or misfire 105 reports
- "Service Transmission" message or wrench light comes on 95 reports
- Rear window shatters or explodes 90 reports
- Windshield cracks or distorts 82 reports
- Wheel bearing, tires or wheels 57 reports
- Brakes on its own (automatic emergency braking) 41 reports
- Airbag warning light or recall 35 reports
- Seat belt or seat problems 33 reports
- Windshield wipers stop working 33 reports
- Transmission fails or needs replacement 32 reports
- Power steering cuts out or goes heavy 30 reports
- Loses power when accelerating 29 reports
- Engine failure, knocking or rod bearing 27 reports
- Turbo failure or loss of boost 25 reports