2022 Subaru Outback · symptom sheet
Infotainment, screen or backup camera fails
- 40owner reports
- 16,250median miles
- $750median quote
- 0involved a crash
Newest report Aug 18, 2026 · checked Oct 2, 2026
396 of the 463 complaints on this car are about the windshield and wipers. 40 of those describe infotainment. Only windshield is reported more often on this car.
Tick what matches of 40 reports
Infotainment on other Outback years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2014, 2023, 2024, 2025, 2026.
What this problem usually is
Screen complaints read like a list of small betrayals. The display goes black or freezes, the backup camera shows nothing when you shift into reverse, CarPlay or Android Auto keeps dropping, or the radio changes volume on its own. Many owners had a software update that didn't fix it. A narrower sheet covers backup camera failures on their own, and another covers screens that freeze.
What got replaced
Owners who name the part that was replaced mention the head unit or screen (19 reports), the camera (15 reports) and the software (6 reports).
Recalls and investigations
One recall on the windshield and wipers covers the 2022 model year. A recall on the same system isn't always the same failure, so read the defect text.
The incorrect paint clearcoat may have been applied, which can cause the windshield to be insufficiently bonded to the vehicle.
All 4 recalls on the 2022 Subaru Outback, with the owner complaints on each recalled system
What owners paid
6 of the 40 reports quote a price. Each dot is one quote. The middle half runs $500 to $1,200.
When it happens
The middle half of failures fell between 3,100 and 40,000 miles, from the 9 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 8 service bulletins or notices for the 2022 Subaru Outback that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. (This is an revised version of the original bulletin.)
This bulletin announces the design change made to the Center Information Display (CID) assemblies developed to address the following symptoms. 1. Illumination malfunction of the adjustment knobs and/or buttons (no illumination or flash/ flicker). 2.
This Service Information Bulletin is to inform you of the diagnosis procedure of the CP1/ CP1.5 Infotainment System when DTC B2256 is detected.
This Service Information Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns.
4 more on the 2022 Subaru Outback page.
What owners wrote
“Windshield crack caused by either a defective windscreen or incorrect installation. -no evidence of damage prior. -cracked overnight. -on both sides of the crack the windshield was offset, one side being higher than the other. The collision center advised that there was likely a 'bad batch' of windshields Subaru installed.”
Filed Jun 15, 2023
“Vehicle windshield shattered without noticeable impact from object, producing a 12 inch crack on center of glass. Dealership refused to warranty the glass, claiming that they did not see the damage occur and cannot verify it was spontaneous. Repair costs were egregiously high given that a camera recalibration is mandatory to ensure safety, quoted at $675 - more than the price of the replacement glass itself.”
Filed Jan 31, 2023
“A 6" crack appeared on the front windscreen at the passenger side at the bottom right corner extending towards the center.”
Filed Jan 16, 2023
“3 months after purchase, in December 2021, my windscreen cracked for no apparent reason. I replaced it 4 months later with OEM glass from dealership waitingâdue to no extra money. Now, 8 months after that, it cracked again. I woke up in the morning to a long crack coming from the edge of the seal that was not there when I parked for the evening.”
Filed Dec 22, 2022
Should you keep driving it?
This page can't tell you that. 0 of 40 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Paid for this repair before a recall covered it? How recall reimbursement works
Other problems on this car
- Windshield cracks or distorts 277 reports
- Battery dies or the car will not start 29 reports