2015 Subaru Outback · symptom sheet
Infotainment, screen or backup camera fails
- 37owner reports
- 19,000median miles
- 0involved a crash
Newest report Aug 19, 2026 · checked Oct 2, 2026
356 of the 504 complaints on this car are about the electrical system. 37 of those describe infotainment.
Tick what matches of 37 reports
Infotainment on other Outback years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2014, 2023, 2024, 2025, 2026.
What this problem usually is
Screen complaints read like a list of small betrayals. The display goes black or freezes, the backup camera shows nothing when you shift into reverse, CarPlay or Android Auto keeps dropping, or the radio changes volume on its own. Many owners had a software update that didn't fix it. A narrower sheet covers backup camera failures on their own, and another covers screens that freeze.
What got replaced
Owners who name the part that was replaced mention the head unit or screen (31 reports), the camera (8 reports) and the software (3 reports).
Recalls and investigations
No recall on the electrical system covers the 2015 model year as of Oct 2, 2026.
When it happens
The middle half of failures fell between 2,000 and 35,000 miles, from the 23 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 20 service bulletins or notices for the 2015 Subaru Outback that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. (This is an revised version of the original bulletin.)
This bulletin has been developed to outline the steps for gathering basic essential information during diagnosis and repair of the Infotainment concerns. (Applicable to all models with Harman or Denso CP1 Infotainment).
This bulletin provides information to help diagnose and address different conditions relating to customer concerns which may arise when operating the new-generation âGen 2â and âGen 2.1â F10 Navigation and Display Audio systems.
This bulletin announces new reprogramming file availability and the software installation procedure to address additional operational concerns received from the field and listed involving âGen 2â F10 Navigation and Display Audio units with 7â display.
16 more on the 2015 Subaru Outback page.
What owners wrote
“The infotainment unit has failed leading to awful disruptions. The unit will push its own buttons, change volume, make phone calls, etc without any human input. Itâs an ongoing problem and even happens when the radio is turned off.”
Filed Apr 25, 2026
Should you keep driving it?
This page can't tell you that. 0 of 37 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Taking it to a shop? How to describe this problem so it gets found
Other problems on this car
- Windshield cracks or distorts 137 reports
- Battery dies or the car will not start 87 reports
- Brakes grind, pulse or wear early 28 reports