Infotainment, screen or backup camera fails

What got replaced

Owners who name the part that was replaced mention the head unit or screen (20 reports) and the camera (3 reports).

Recalls and investigations

No recall on the electrical system covers the 2016 model year as of Sep 9, 2026.

What owners paid

5 of the 25 reports quote a price. Each dot is one quote. The middle half runs $173 to $500.

When it happens

The middle half of failures fell between 13,000 and 58,000 miles, from the 16 reports that gave a mileage.

What owners wrote

“Media screen failure. Is available for inspection. Safety of pedestrians or other accident at risk because the screen is useless in bright sunlight. Planning to complain to dealer. No warning signal or alert when backing up when screen is unreadable. This has caused accidents x 3 for my family. Backed into another car with no warning.”

Filed Jul 5, 2024

“A crack appeared across the upper middle of the windshield. There was no event, damage, or accident involved. The crack just appeared one day. The crack runs across the windshield in the area of the rear view mirror and in front of the mounted cameras used for the collision avoidance, lane departure system.”

Filed Mar 24, 2023

“My battery failed to turn over one day and at the beginning there was a battery icon lit up in the dash, but later did not show up again. I received a jump from another person. The next morning my battery did work but not my radio. Now my radio will work at times and other times, not. I have not taken my car to a dealer or Calle them.”

Filed Oct 8, 2022

“New battery, less than 10K miles completely drained when vehicle was not used for 3 days. Similar problem with previous battery, died with 10minutes or radio use.”

Filed Nov 20, 2021 · 10,000 miles

Other problems on this car

• Battery dies or the car will not start 238 reports
• Windshield cracks or distorts 84 reports
• Engine stalls or loses power while driving 34 reports