Infotainment, screen or backup camera fails

What got replaced

Owners who name the part that was replaced mention the head unit or screen (25 reports), the camera (13 reports) and the software (7 reports).

Recalls and investigations

No recall on the electrical system covers the 2017 model year as of Sep 9, 2026.

When it happens

The middle half of failures fell between 12,000 and 42,000 miles, from the 29 reports that gave a mileage.

What owners wrote

“Ongoing problem with Subaru. Spontaneous windshield crack. 74 degrees, parked in shade, no chips. Came out and has the crack completely across windshield just above drivers eyeline. This is has happened to many Subaru owners and Subaru does nothing. Now I want Safelite to do repair, but Subaru will not honor any work involving eyesight navigation unless it is Subaru glass,”

Filed Apr 14, 2025

“Battery drain kept on happening. The nth time after buying 2 batteries and getting battery recharge 2x, Subaru sent me a letter of notice of possible problems with car keeps on finding radio or gps signal thus drains the battery. Brought car to Subaru then they changed the signal unit and gave me a new battery as well.”

Filed Oct 17, 2024

“Rear view camera would not display on head unit while vehicle is in reverse. Has happened multiple times.”

Filed Jun 18, 2023

“Placing car in park and attempt to remove key. Key remains locked in ignition. Car remains in the ON position with steering wheel NOT locked and radio/lights ON. I must re-start the car, put in drive, rock gear shift and slam back into Park. This procedure eeds to be repeated until the key can be removed. It is occurring with increasing frequency, at least once per day at this point.”

Filed Aug 14, 2021

Other problems on this car

• Battery dies or the car will not start 336 reports
• Windshield cracks or distorts 229 reports
• Engine stalls or loses power while driving 43 reports