2021 Hyundai Palisade · symptom sheet

Seat belt or seat problems

119owner reports
50,000median miles
1involved a crash

Newest report Aug 30, 2026 · checked Sep 9, 2026

119 of the 430 complaints on this car describe seat belt, which makes it the most reported problem on the 2021 Palisade.

Tick what matches of 119 reports

the belt will not latch or release

the belt locks or will not extend

a seat moves or rocks

a seat heater or motor failed

there is a recall

What got replaced

Owners who name the part that was replaced mention the buckle (82 reports).

Recalls and investigations

One recall on the seat belts covers the 2021 model year. A recall on the same system isn't always the same failure, so read the defect text.

25V-607Sep 12, 2025

Seat Belts: Rear/Other:Buckle Assembly

Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.

Risk and remedy

Risk: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.

NHTSA investigations into the seat belts on the Palisade

PE24-021opened Aug 7, 2024

Seat Belts · model years 2020 to 2023

Inadvertent seat belt unlatch. Closed dec 12, 2025, led to recall 25V-607.

NHTSA summary

On August 7, 2024, the Oﬃce of Defects Investigation (ODI) opened PE24021 to investigate complaints alleging inadvertent unlatching of seat belts in model year (MY) 2020-2023 Hyundai Palisade vehicles manufactured by Hyundai Motor America. The complaints alleged that, without warning, the seat belts sometimes inadvertently unlatch, increasing the risk of injury due to full loss of seat belt protection in the event of a crash. As a result of information exchanged as part of the investigation, on April 3, 2025, Hyundai initiated a warranty extension policy for seat belt buckles on model year 2020-2025 Palisade vehicles in the U.S. and Canada. Hyundai subsequently initiated a request for warranty parts returns to support further analysis by the buckle supplier, ZF Lifetec. The warranty extension (reference “Z06”) noted that certain 2020 – 2025 model year Palisade vehicles may experience abnormal seat belt buckle(s) operation. Hyundai extended the warranty coverage for the seat belt buckle under this condition to 15 years/150,000 miles (whichever occurs first) from the date of original retail delivery or date of first use. This action is valid for original and subsequent owners. On September 11, 2025, Hyundai ﬁled recall 25V-607 for certain 2020-2025 Hyundai Palisade vehicles. Hyundai explained in its recall filing that the subject vehicles are equipped with seat belt buckle assemblies in the front row and second row outer seating positions that may contain ou

When it happens

The middle half of failures fell between 7,946 and 82,500 miles, from the 19 reports that gave a mileage.

120

621

622

823

2324

5325

2226

What owners wrote

“Seat belt randomly disengages while in use. Has happened to multiple people, multiple times. Once every 500 miles or so since new, over 80,000 miles ago. Confirmed nothing has been in the way of normal seat belt operation. Has happened to both drivers seat, and second row seat on drivers side.”
Filed Jun 9, 2025 · 80,000 miles

“Front row and 2nd row seat belts will randomly unlatch. I'll be driving and suddenly hear the seat belt unlatch which then triggers the audible seat belt alert. No idea what is causing this. The issue will also happen wven when im parked. I'm purchased the vehicle brand new, I'm the sole owner and driver of this vehicle. It's currently has 42,862 miles.”
Filed Feb 5, 2025 · 42,862 miles

“The rear seat belts in the captain chairs unbuckle without any action from the passengers, no force or impact, etc. Just mid-drive, they release from the buckle.”
Filed Nov 25, 2023

“Seat belts in second row will engage/click into place securely and then intermittently release causing the seatbelt to come disconnected during vehicle operation. I have 3 children who during an accident could be ejected from the vehicle or seriously injured if the seatbelt mechanism were to fail.”
Filed Aug 12, 2023

Should you keep driving it?

This page can't tell you that. 1 of 119 reports involved a crash and 3 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation.