2021 Hyundai Palisade · symptom sheet

Windshield cracks or distorts

56owner reports
2,500median miles
$713median quote
0involved a crash

Newest report Aug 28, 2026 · checked Sep 9, 2026

78 of the 430 complaints on this car are about the windshield and wipers. 56 of those describe windshield. Only seat belt is reported more often on this car.

Tick what matches of 56 reports

cracked with no impact

a crack spread from the edge

replaced more than once

insurance or I paid

What got replaced

Owners who name the part that was replaced mention the windshield (56 reports) and the camera recalibration (3 reports).

Recalls and investigations

2 recalls on the windshield and wipers cover the 2021 model year. A recall on the same system isn't always the same failure, so read the defect text.

23V-180Mar 17, 2023

Visibility/Wiper

Hyundai Motor America (Hyundai) is recalling certain 2021-2023 Palisade vehicles. The windshield wiper motor may operate intermittently or fail to operate due to snow or ice buildup on the windshield, causing the wipers to fail.

Risk and remedy

Risk: Windshield wiper failure can reduce visibility, increasing the risk of a crash.
Remedy: Dealers will replace the driver-side windshield wiper arm, free of charge. Owner notification letters were mailed May 15, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 243. This recall is an expansion of recall number 22V-627.

22V-627Aug 15, 2022

Visibility:Windshield Wiper/Washer:Motor

Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Palisade vehicles. The windshield wiper motor may become inoperative, causing the wipers to fail.

Risk and remedy

Risk: Windshield wiper failure can reduce visibility, increasing the risk of a crash.
Remedy: Dealers will replace the driver-side windshield wiper arm, free of charge. Owner notification letters were mailed December 13, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 233.

NHTSA investigations into the windshield and wipers on the Palisade

RQ22-005opened Dec 2, 2022

Visibility · model years 2021 to 2023

Windshield wiper failure. Closed may 26, 2023, led to recall 23V-180.

NHTSA summary

On August 15, 2022, Hyundai Motor America (Hyundai) filed a safety recall (NHTSA Recall 22V-627) of 122,919 model year (MY) 2020-2021 Hyundai Palisade vehicles produced from April 10, 2019 to November 30, 2020. This recall addressed windshield wipers that may function intermittently or stop functioning when impeded by the accumulation of snow and/or ice at the bottom of the windshield. Intermittent or inoperative windshield wipers could reduce driver visibility while operating the vehicle in inclement weather, increasing the risk of a crash.On December 2, 2022, the Office of Defects Investigation (ODI) opened this Recall Query (RQ) after receiving 6 consumer complaints alleging windshield wiper failures while driving during wintry precipitation in MY 2021-2023 Hyundai Palisade vehicles (subject vehicles). These vehicles were excluded from Recall 22V-627. At the time of opening the RQ, the root cause and recall remedy were still unknown and under investigation. Thus, the RQ was opened to assess the scope and remedy of Recall 22V-627.In its February 10, 2023 response to ODI's information request on the RQ, Hyundai provided 17 customer complaints and 75 warranty claims related to the alleged defect in the subject vehicles. Hyundai stated that the wiper systems in the subject vehicles are equipped with a different wiper motor design than the earlier-built Palisade vehicles included in Recall 22V-627. Hyundai also stated it does not believe there is an unreasonable risk to motor v

What owners paid

16 of the 56 reports quote a price. Each dot is one quote. The middle half runs $250 to $2,000.

$250$713$2,000

$0k$2k$4k$6k$8k

When it happens

The middle half of failures fell between 1,800 and 10,000 miles, from the 21 reports that gave a mileage.

720

2521

922

623

324

225

426

What owners wrote

“Large crack formed without any projectile involved. Car was sitting in the garage and temperature was around 40 degrees. Crack starts from the bottom of the windshield near the driver's side and extends upward about 12 inches. The car had been sitting in the garage for 4 days without being driven. Vehicle only has 21,455 miles but is out of warranty due to age.”
Filed Mar 13, 2026 · 21,455 miles

“My car is 3 months old and has 2500 miles on it. The windshield has a huge crack across it. It happened while I was driving. I'm not sure if a small pebble hit it or if the temperature caused it. The windshield seems very weak.”
Filed Oct 22, 2021 · 2,500 miles

“Driving on 2 lane route at speed limit and rock hit my windshield and left a large crack and now needs repaired. Windshield cracks so easily this is also a safety hazard.”
Filed Oct 6, 2021

“Went on a trip to Nashville small pebble hit windshield made a chip and rapidly started spreading. Had windshield replaced by safelite on Monday afternoon on Thursday got up to go somewhere and looked at the windshield and it had a Crack that went from the lower left hand of driver side and went all the way to the middle of the windshield”
Filed Aug 13, 2021

Should you keep driving it?

This page can't tell you that. 0 of 56 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation.