Diagsheet

2021 Hyundai Palisade · symptom sheet

Windshield cracks or distorts

  • 56owner reports
  • 2,500median miles
  • $713median quote
  • 0involved a crash

Newest report Aug 28, 2026 · checked Oct 2, 2026

79 of the 437 complaints on this car are about the windshield and wipers. 56 of those describe windshield. Only seat belt is reported more often on this car.

2 recalls on this systemcovering the 2021 model year
No crash reportedin 56 reports
NHTSA investigation1 covering the 2021

Tick what matches of 56 reports

4
13
13
7

Windshield on other Palisade years

Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2024, 2025, 2026.

What this problem usually is

Many windshield complaints are about cracks owners can't explain: a line that starts at the edge of the glass, or a small chip that spreads. Nearly one in five of these complaints mentions it happening again or a second windshield.

Read the full explainer · Which cars report it most

What got replaced

Owners who name the part that was replaced mention the windshield (56 reports) and the camera recalibration (3 reports).

Recalls and investigations

2 recalls on the windshield and wipers cover the 2021 model year. A recall on the same system isn't always the same failure, so read the defect text.

23V-180Mar 17, 2023
Visibility/Wiper

The windshield wiper motor may operate intermittently or fail to operate due to snow or ice buildup on the windshield, causing the wipers to fail.

Risk, remedy and owner complaints on recall 23V-180

22V-627Aug 15, 2022
Visibility:Windshield Wiper/Washer:Motor

The windshield wiper motor may become inoperative, causing the wipers to fail.

Risk, remedy and owner complaints on recall 22V-627

All 6 recalls on the 2021 Hyundai Palisade, with the owner complaints on each recalled system

NHTSA investigations into the windshield and wipers on the Palisade

RQ22-005opened Dec 2, 2022
Visibility · model years 2021 to 2023

Windshield wiper failure. Closed may 26, 2023, led to recall 23V-180.

What owners paid

16 of the 56 reports quote a price. Each dot is one quote. The middle half runs $250 to $2,000.

$250$713$2,000
$0k$2k$4k$6k$8k

When it happens

The middle half of failures fell between 1,800 and 10,000 miles, from the 21 reports that gave a mileage.

Complaints by the year NHTSA received them: 2020: 7, 2021: 25, 2022: 9, 2023: 6, 2024: 3, 2025: 2, 2026: 47'2025'219'226'233'242'254'26

Is this a known problem?

The manufacturer has sent NHTSA 1 service bulletin or notice for the 2021 Hyundai Palisade that deal with this problem. Newest first.

Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.

What owners wrote

“Large crack formed without any projectile involved. Car was sitting in the garage and temperature was around 40 degrees. Crack starts from the bottom of the windshield near the driver's side and extends upward about 12 inches. The car had been sitting in the garage for 4 days without being driven. Vehicle only has 21,455 miles but is out of warranty due to age.”

Filed Mar 13, 2026 · 21,455 miles

“My car is 3 months old and has 2500 miles on it. The windshield has a huge crack across it. It happened while I was driving. I'm not sure if a small pebble hit it or if the temperature caused it. The windshield seems very weak.”

Filed Oct 22, 2021 · 2,500 miles

“Driving on 2 lane route at speed limit and rock hit my windshield and left a large crack and now needs repaired. Windshield cracks so easily this is also a safety hazard.”

Filed Oct 6, 2021

“Went on a trip to Nashville small pebble hit windshield made a chip and rapidly started spreading. Had windshield replaced by safelite on Monday afternoon on Thursday got up to go somewhere and looked at the windshield and it had a Crack that went from the lower left hand of driver side and went all the way to the middle of the windshield”

Filed Aug 13, 2021

Should you keep driving it?

This page can't tell you that. 0 of 56 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.

Guide Paid for this repair before a recall covered it? How recall reimbursement works

Other problems on this car