Diagsheet

2020 Hyundai Palisade · symptom sheet

Seat belt or seat problems

  • 65owner reports
  • 37,000median miles
  • 0involved a crash

Newest report Sep 17, 2026 · checked Oct 2, 2026

65 of the 537 complaints on this car describe seat belt.

1 recall on this systemcovering the 2020 model year
No crash reportedin 65 reports
NHTSA investigation1 covering the 2020

Tick what matches of 65 reports

31
12
6
4
24

Seat belt on other Palisade years

Report counts are for each model year on its own, so a newer car has had less time to collect them.

What this problem usually is

This group covers the belt and the seat it's bolted to: buckles that won't latch or won't let go, belts that lock up and won't pull out, and seats that shift or rock in their tracks. It's a wide bucket, with over 9,000 complaints across the vehicles on this site, and a quarter of them mention a recall.

Read the full explainer · Which cars report it most

What got replaced

Owners who name the part that was replaced mention the buckle (28 reports).

Recalls and investigations

One recall on the seat belts covers the 2020 model year. A recall on the same system isn't always the same failure, so read the defect text.

25V-607Sep 12, 2025
Seat Belts: Rear/Other:Buckle Assembly

The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.

Risk, remedy and owner complaints on recall 25V-607

All 5 recalls on the 2020 Hyundai Palisade, with the owner complaints on each recalled system

NHTSA investigations into the seat belts on the Palisade

PE24-021opened Aug 7, 2024
Seat Belts · model years 2020 to 2023

Inadvertent seat belt unlatch. Closed dec 12, 2025, led to recall 25V-607.

When it happens

The middle half of failures fell between 4,500 and 83,000 miles, from the 16 reports that gave a mileage.

Complaints by the year NHTSA received them: 2020: 5, 2021: 5, 2022: 2, 2023: 2, 2024: 6, 2025: 18, 2026: 275'205'212'222'236'2418'2527'26

Is this a known problem?

The manufacturer has sent NHTSA 10 service bulletins or notices for the 2020 Hyundai Palisade that deal with this problem. Newest first.

Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.

6 more on the 2020 Hyundai Palisade page.

What owners wrote

“The seatbelt is unbuckling at random times, even when it is not tugged on and while driving. Drove 10-15 times and the buckle unlatched at least 6 times. Another driver of the same vehicle is also having problems. Dealer/mechanic cannot replicate the problem. No warning symptoms prior to it unbuckling.”

Filed Jan 17, 2025

“The second row driver side seat belt both comes unlatched and will not catch on the latch. This is intermittent but happens about 70% of the time. I feel it is dangerous and needs a repair immediately. It has been going on since May of this year. My 13-year-old most often occupies that seat.”

Filed Dec 6, 2024

“My driver seat belt has randomly popped off while driving it has happened 4 times since I bought this used 2020 palisade at the end of February it’s very scary and i don’t feel safe in this car. I don’t think it has happened with my kids seatbelts but I don’t trust them , I do not have the exact dates”

Filed Aug 23, 2024

“Both of our side seat of the middle row seatbelts will not buckle randomly or will just release. We’ve brought it in several times and they say they can’t find anything but it does this with my kids just sitting and riding. This has now been happening for years.”

Filed Aug 23, 2024

Should you keep driving it?

This page can't tell you that. 0 of 65 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.

Guide Paid for this repair before a recall covered it? How recall reimbursement works

Other problems on this car