Diagsheet

First generation (LX2)

2021 Hyundai Palisade

The most reported problem on the 2021 Hyundai Palisade is seat belt, with 121 complaints, usually around 50,000 miles.

  • 437owner complaints
  • 6recalls
  • 8involved a crash
  • 30,000median miles at failure

Newest report Sep 28, 2026 · checked Oct 2, 2026

miles

2021 Hyundai Palisade
Photo: HJUdall, Wikimedia Commons, CC0

What is your Palisade doing?

Each one opens a sheet built from the owner reports of that problem on the 2021 model year.

Is the 2021 Hyundai Palisade reliable?

The 2021 Hyundai Palisade has 437 owner complaints on file with NHTSA, 2.0 times the median of 216 for 2021 SUVs on this site. Of the 7 Palisade model years since 2020, it has the 2nd most complaints. Complaint counts rise with sales as well as faults, so read what owners report below before deciding.

At a glance

Next to the 2020 and 2022
At 73 complaints for each year on the road, the 2021 runs close to the 2020 (77) and above the 2022 (61).
Top problem
Seat belt leads with 121 of the 437 complaints (28%), ahead of windshield at 56. A quarter of the 21 owners who gave a mileage for seat belt saw it by about 10,000 miles, and half by about 50,000.
Crash, fire and injury reports
Only 13 of the 437 complaints (3%) report a crash, a fire or an injury, well under the 6% typical of vehicles on this site. Counted separately (one report can carry more than one), 8 reports mention a crash, 1 mentions a fire and 20 people were hurt.
Recalls behind the top problems
Seat belt and windshield each have a recall on the same system (25V-607; 22V-627 and 23V-180). Infotainment has none. A recall on the same system doesn't always cover the failure owners describe, so compare its summary with the complaints.
When owners filed
Complaints are still climbing. 2025 brought 118, the most of any year so far. So far in 2026, 92 more have come in.

When each problem shows up

Each bar covers the middle half of the mileages owners reported for that problem. A quarter saw it earlier, a quarter later. The tick is the median. Most reported: seat belt or seat problems, 121 complaints.

0k25k50k75k100k125k150kyou
Every complaint with a mileage103 of 437
103 complaints state a mileage. The most, 42, fall between 0 and 10,000 miles; 2 are past 150,000.
Seat belt or seat problems121 reports1 crashrecall

middle half of reports, median tick. The heavier grey bars have 75 or more reports.

Behind you

    Around your mileage

      Ahead of you

        How this compares

        2021 Hyundai Palisade437
        Median 2021 model here (80 vehicles)190
        Median 2021 SUV here (50)216

        437 complaints is 2.3 times the median 2021 model on this site and 2.0 times the median 2021 SUV. Among the 7 Palisade model years here it ranks 2nd for complaints. Counts follow sales volume as much as reliability, so a truck that sells 700,000 a year draws more reports than a sedan that sells 200,000.

        Service bulletins for the 2021 Hyundai Palisade

        Hyundai filed 127 bulletins and other notices with NHTSA that list the 2021 Hyundai Palisade. 23 of them deal with a problem owners have reported on this car, 9 of those a warranty extension. Newest first.

        Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.

        Seat belt or seat problems 9 bulletins · 121 complaints

        • Warranty extension25-BE-010H OLMay 31, 2025

          Certain 2020 – 2025 model year Palisade vehicles may experience abnormal seat belt buckle(s) operation. At Hyundai, we are committed to providing vehicles of outstanding quality and value.

        • Warranty extension25-BE-010H DNMay 20, 2025

          Certain 2020-2025MY Palisade (LX2) vehicles may experience abnormal seat belt buckle(s) operation. Hyundai has extended warranty coverage for the seat belt buckle under this condition to 15 years/150,000 miles from the date of original retail delivery or date ...

        7 more on this problem
        • Warranty extension25-BE-010H DNMay 7, 2025

          Certain 2020-2025MY Palisade (LX2) vehicles may experience abnormal seat belt buckle(s) operation. Hyundai is extending warranty coverage for the seat belt buckle under this condition to 15 years/150,000 miles from the date of original retail delivery or date ...

        • Warranty extension25-BE-010H TSBMay 7, 2025

          Certain 2020-2025MY Palisade (LX2) vehicles may experience abnormal seat belt buckle(s) operation. Follow the procedure in this TSB to inspect the concerning seat belt buckle(s) for abnormal symptoms with buckle insertion, ejection feeling, sound, or ...

        • Warranty extension25-BE-006H DNApr 4, 2025

          Certain 2020 - 2024MY Palisade (LX2) vehicles may experience seat belts that are twisted due to excessive space in the D-ring.

        • Warranty extension25-BE-006H TSBApr 4, 2025

          Certain 2020 - 2024MY vehicles may experience seat belts that are twisted due to excessive space in the D-ring. Hyundai is extending warranty coverage for the seat belts under this condition to 10 years/100,000 miles from the date of original retail delivery ...

        • Warranty extensionTXX1 OLJan 4, 2025

          Certain 2020 – 2024 model year Hyundai Palisade vehicles may experience seat belts that are twisted due to excessive space in the D-ring. At Hyundai, we are committed to providing vehicles of outstanding quality and value.

        • Service bulletin22-BE-001HMar 21, 2022

          Some 2020-2022 Palisade (LX2) third row seats may be inoperative or may not fully reach the open or folded position. This bulletin provides information for troubleshooting the third row seat.

        • Service bulletin21-BD-002H-1Oct 19, 2021

          This bulletin describes the procedure to service certain Palisade (LX2) vehicles that may have odor emitting from the headrest(s).

        Windshield cracks or distorts 1 bulletin · 56 complaints

        • Service bulletin21-BD-003HJun 22, 2021

          This bulletin describes the procedure to replace the inside belt molding and attach pads to the side view mirror seal, side view mirror hole, and glass run on certain Palisade vehicles experiencing wind and/or whistling noise while driving.

        Infotainment, screen or backup camera fails 4 bulletins · 30 complaints

        • Service bulletin24-BE-001H-1Jul 19, 2024

          Some vehicles equipped with the AVN 5th Gen Wide system may exhibit a condition where the radio app crashes frequently when entering radio mode and/or displays a message that reads “Uneven Road Ahead, Drive carefully” on the cluster along with a warning ...

        • Service bulletin22-BE-002HMay 4, 2022

          Certain 2019-2022MY Palisade (LX2) vehicles may display a haptic motor check on the cluster. This bulletin provides the procedure to update the Integrated Central Control Unit (ICU) software to resolve this condition.

        2 more on this problem
        • Service bulletin21-BE-005HMar 16, 2021

          Some 2020-2021 Santa Fe (TMa) and Palisade (LX2) may intermittently experience abnormal camera image display conditions on the instrument cluster when the turn signal is turned ON or the radio screen when transmission is in Reverse.

        • Service bulletin21-01-007HJan 26, 2021

          When using Wireless CarPlay, the system may intermittently auto disconnect. When Wireless CarPlay is disconnected, a pop up message “Phone Not Responding. Please reconnect it and try again” will appear on the radio screen.

        Suspension noise, struts or alignment 3 bulletins · 30 complaints

        • Warranty extensionZ12 OLJul 15, 2026

          Certain 2020 – 2024 model year Palisade vehicles may exhibit a clunking or thumping noise from the rear of the vehicle while driving over rough roads. This may be caused by worn rear self-leveling shock absorbers.

        • Warranty extension26-SS-001H TSBJun 11, 2026

          Certain Palisade (LX2) vehicles may exhibit a clunking or thumping noise from the rear of the vehicle while driving over rough roads. This may be caused by worn self-leveling rear shock absorbers.

        1 more on this problem
        • Service bulletin26-TC-001HJun 1, 2026

          Some Palisade (LX2) vehicles may produce noise from AWD coupling vibrations when making turns caused by a logic error with the All Wheel Drive Electronic Control Unit (AWD ECU).

        Check engine light or misfire 2 bulletins · 11 complaints

        • Service bulletin23-AT-003HApr 6, 2023

          If you are servicing an 8-speed vehicle with a “Check Engine” light on and one or more of the DTC listed, follow the service procedure and replace the related solenoid and harness.

        • Service bulletin22-AT-006HMay 19, 2022

          If you are servicing an applicable vehicle with a “Check Engine” light on and one or more of the DTC listed below, follow the repair procedure and replace the related input/output speed sensor and harness.

        Transmission shudders, slips or shifts hard 1 bulletin · 6 complaints

        • Service bulletin24-AT-002HApr 9, 2024

          This TSB provides a procedure to diagnose and replace, if necessary, an automatic transmission with Incorrect Ratio DTC (transmission clutch slip in gear above limit) listed on Page 2.

        Wheel bearing, tires or wheels 2 bulletins · 6 complaints

        • Service bulletin23-BE-001HJan 24, 2023

          This bulletin describes the procedure to diagnose and repair tire pressure monitoring system (TPMS) DTC(s) on some 19MY and newer Santa Fe (TMA), 2021MY and newer Santa Fe Hybrid (TM HEV), 2022MY and newer Santa Fe Plug-In Hybrid (TM PHEV), and 2019MY and ...

        • Service bulletin20-SS-004HNov 19, 2020

          This bulletin provides tire vibration service procedures, including how to optimize vehicle vibration performance. For all wheel/tire balance claims, the “Tire Balance Data Sheet” must be fully completed including imbalance and Road Force Variation (RFV) ...

        Power steering cuts out or goes heavy 1 bulletin · 5 complaints

        • Service bulletin218/231 amendJun 3, 2022

          Certain vehicles may develop a bearing noise within the Motor Driven Power Steering (MDPS) column worm shaft assembly. If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft bearing.

        Complaints filed by year

        Complaints by the year NHTSA received them: 2020: 16, 2021: 57, 2022: 39, 2023: 52, 2024: 63, 2025: 118, 2026: 9216'2057'2139'2252'2363'24118'2592'26

        118 complaints came in 2025, 1.9 times the year before. Owners file in waves when a problem gets press or an investigation, so a spike measures attention as much as failures.

        NHTSA investigations

        PE24-021opened Aug 7, 2024
        Seat Belts · model years 2020 to 2023

        Inadvertent seat belt unlatch. Closed dec 12, 2025, led to recall 25V-607.

        NHTSA summary
        On August 7, 2024, the Office of Defects Investigation (ODI) opened PE24021 to investigate complaints alleging inadvertent unlatching of seat belts in model year (MY) 2020-2023 Hyundai Palisade vehicles manufactured by Hyundai Motor America. The complaints alleged that, without warning, the seat belts sometimes inadvertently unlatch, increasing the risk of injury due to full loss of seat belt protection in the event of a crash. As a result of information exchanged as part of the investigation, on April 3, 2025, Hyundai initiated a warranty extension policy for seat belt buckles on model year 2020-2025 Palisade vehicles in the U.S. and Canada. Hyundai subsequently initiated a request for warranty parts returns to support further analysis by the buckle supplier, ZF Lifetec. The warranty extension (reference “Z06”) noted that certain 2020 – 2025 model year Palisade vehicles may experience abnormal seat belt buckle(s) operation. Hyundai extended the warranty coverage for the seat belt buckle under this condition to 15 years/150,000 miles (whichever occurs first) from the date of original retail delivery or date of first use. This action is valid for original and subsequent owners. On September 11, 2025, Hyundai filed recall 25V-607 for certain 2020-2025 Hyundai Palisade vehicles. Hyundai explained in its recall filing that the subject vehicles are equipped with seat belt buckle assemblies in the front row and second row outer seating positions that may contain ou
        RQ22-005opened Dec 2, 2022
        Visibility · model years 2021 to 2023

        Windshield wiper failure. Closed may 26, 2023, led to recall 23V-180.

        NHTSA summary
        On August 15, 2022, Hyundai Motor America (Hyundai) filed a safety recall (NHTSA Recall 22V-627) of 122,919 model year (MY) 2020-2021 Hyundai Palisade vehicles produced from April 10, 2019 to November 30, 2020. This recall addressed windshield wipers that may function intermittently or stop functioning when impeded by the accumulation of snow and/or ice at the bottom of the windshield. Intermittent or inoperative windshield wipers could reduce driver visibility while operating the vehicle in inclement weather, increasing the risk of a crash.On December 2, 2022, the Office of Defects Investigation (ODI) opened this Recall Query (RQ) after receiving 6 consumer complaints alleging windshield wiper failures while driving during wintry precipitation in MY 2021-2023 Hyundai Palisade vehicles (subject vehicles). These vehicles were excluded from Recall 22V-627. At the time of opening the RQ, the root cause and recall remedy were still unknown and under investigation. Thus, the RQ was opened to assess the scope and remedy of Recall 22V-627.In its February 10, 2023 response to ODI's information request on the RQ, Hyundai provided 17 customer complaints and 75 warranty claims related to the alleged defect in the subject vehicles. Hyundai stated that the wiper systems in the subject vehicles are equipped with a different wiper motor design than the earlier-built Palisade vehicles included in Recall 22V-627. Hyundai also stated it does not believe there is an unreasonable risk to motor v

        Recalls that include the 2021 Hyundai Palisade

        Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.

        26V-034Jan 23, 2026
        Air Bags:Side/Window:Curtain

        Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The side curtain air bags for third-row occupants may deploy improperly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

        Risk and remedy
        Risk: Improper side curtain air bag deployment increases the risk of injury during a crash.
        Remedy: Dealers will install a protective film over the rear window and remove padding, as necessary free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning March 13, 2026. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 292. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 24, 2026.
        25V-607Sep 12, 2025
        Seat Belts: Rear/Other:Buckle Assembly

        Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.

        Risk and remedy
        Risk: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
        Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.
        23V-180Mar 17, 2023
        Visibility/Wiper

        Hyundai Motor America (Hyundai) is recalling certain 2021-2023 Palisade vehicles. The windshield wiper motor may operate intermittently or fail to operate due to snow or ice buildup on the windshield, causing the wipers to fail.

        Risk and remedy
        Risk: Windshield wiper failure can reduce visibility, increasing the risk of a crash.
        Remedy: Dealers will replace the driver-side windshield wiper arm, free of charge. Owner notification letters were mailed May 15, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 243. This recall is an expansion of recall number 22V-627.
        22V-633Aug 18, 2022
        Trailer Hitches

        Hyundai Motor America (Hyundai) is recalling 2020-2022 Palisade vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

        Risk and remedy
        Risk: A fire while parked or driving can increase the risk of injury.
        Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a new fuse and wire extension kit, as necessary, free of charge. Owner notification letters were mailed May 18, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 235.
        22V-627Aug 15, 2022
        Visibility:Windshield Wiper/Washer:Motor

        Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Palisade vehicles. The windshield wiper motor may become inoperative, causing the wipers to fail.

        Risk and remedy
        Risk: Windshield wiper failure can reduce visibility, increasing the risk of a crash.
        Remedy: Dealers will replace the driver-side windshield wiper arm, free of charge. Owner notification letters were mailed December 13, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 233.
        21V-840Oct 27, 2021
        Service Brakes, Hydraulic:Fluid

        Hyundai Motor America (Hyundai) is recalling certain 2021 Palisade vehicles. The brake fluid may be contaminated, which can cause the brake master cylinder inner-cup seals to swell, and reduce braking performance.

        Risk and remedy
        Risk: Reduced braking performance can extend the distance required to stop the vehicle, increasing the risk of a crash.
        Remedy: Dealers will replace the brake master cylinder, and flush the brake fluid, free of charge. Owner notification letters were mailed on December 24, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 212.

        All 6 recalls on the 2021 Hyundai Palisade, with the owner complaints on each recalled system

        Guide Buying one used? How to research one car’s history before you pay

        Questions

        What is the most common problem on the 2021 Hyundai Palisade?

        Seat belt, with 121 of the 437 complaints. Owners who gave a mileage for it put the median at about 50,000 miles.

        At what mileage do 2021 Hyundai Palisade problems start?

        Of the 103 complaints that give a mileage, a quarter came by about 2,000 miles and half by about 30,000.

        Is the 2021 Hyundai Palisade better or worse than the 2020 and 2022?

        Counted per year on the road, the 2021 has about as many complaints as the 2020 and more complaints than the 2022: 73 a year against 77 and 61.

        How many 2021 Hyundai Palisade complaints involve a crash, fire or injury?

        13 of them (3%). The typical vehicle on this site is at 6%.

        Is there a recall for seat belt on the 2021 Hyundai Palisade?

        Yes, NHTSA lists a recall on the same system: 25V-607. Its summary says which failure it covers, and that isn't always the one owners describe.

        Other model years