2024 Hyundai Palisade · symptom sheet

Seat belt or seat problems

55owner reports
0involved a crash

Newest report Sep 6, 2026 · checked Sep 9, 2026

55 of the 383 complaints on this car describe seat belt. Only brake wear is reported more often on this car.

Tick what matches of 55 reports

the belt will not latch or release

the belt locks or will not extend

a seat moves or rocks

a seat heater or motor failed

there is a recall

What got replaced

Owners who name the part that was replaced mention the buckle (16 reports).

Recalls and investigations

One recall on the seat belts covers the 2024 model year. A recall on the same system isn't always the same failure, so read the defect text.

25V-607Sep 12, 2025

Seat Belts: Rear/Other:Buckle Assembly

Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.

Risk and remedy

Risk: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.

NHTSA investigations into the seat belts on the Palisade

PE24-021opened Aug 7, 2024

Seat Belts · model years 2020 to 2023

Inadvertent seat belt unlatch. Closed dec 12, 2025, led to recall 25V-607.

NHTSA summary

On August 7, 2024, the Oﬃce of Defects Investigation (ODI) opened PE24021 to investigate complaints alleging inadvertent unlatching of seat belts in model year (MY) 2020-2023 Hyundai Palisade vehicles manufactured by Hyundai Motor America. The complaints alleged that, without warning, the seat belts sometimes inadvertently unlatch, increasing the risk of injury due to full loss of seat belt protection in the event of a crash. As a result of information exchanged as part of the investigation, on April 3, 2025, Hyundai initiated a warranty extension policy for seat belt buckles on model year 2020-2025 Palisade vehicles in the U.S. and Canada. Hyundai subsequently initiated a request for warranty parts returns to support further analysis by the buckle supplier, ZF Lifetec. The warranty extension (reference “Z06”) noted that certain 2020 – 2025 model year Palisade vehicles may experience abnormal seat belt buckle(s) operation. Hyundai extended the warranty coverage for the seat belt buckle under this condition to 15 years/150,000 miles (whichever occurs first) from the date of original retail delivery or date of first use. This action is valid for original and subsequent owners. On September 11, 2025, Hyundai ﬁled recall 25V-607 for certain 2020-2025 Hyundai Palisade vehicles. Hyundai explained in its recall filing that the subject vehicles are equipped with seat belt buckle assemblies in the front row and second row outer seating positions that may contain ou

None of these investigations covers the 2024 model year.

When it happens

Too few of these reports state a mileage to give a range.

524

1225

3826

What owners wrote

“This recall has gone on for the last year. They still claim there are no seatbelts. I put 3 small kids in this car every single day and Iâm supposed to trust this vehicle? Itâs unsafe to drive with my kids in this car that Iâm paying a fortune for. They are failing to provide safety.”
Filed Mar 20, 2026

“My car has been at the dealership since Feb 2, 2026 and there has been no repair. When I inquire I am told there is a back order for parts. No one updates me unless I reach out. There is no help for a vehicle to drive or date when recall will be fixed.”
Filed Mar 18, 2026

“Dealer advised us to continue driving with a defective seatbelt. Hyundai Customer Care disconnected the call when we attempted to discuss the safety risk and did not offer a loaner or temporary vehicle. Parts unavailable for months.”
Filed Dec 1, 2025

“we have had the seatbelt come unbuckled twice in second row seat. I am being told by the dealer that there is "no remedy" for this problem. I am also being told to continue to drive my car even though the seat belt buckles may fail in an accident”
Filed Nov 5, 2025

Should you keep driving it?

This page can't tell you that. 0 of 55 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation.