2024 Honda CR-V · symptom sheet

Power steering cuts out or goes heavy

28owner reports
3,000median miles
3involved a crash

Newest report Aug 22, 2026 · checked Sep 9, 2026

124 of the 385 complaints on this car are about the steering system. 28 of those describe power steering loss.

Tick what matches of 28 reports

steering suddenly went heavy

a power steering warning came on

it came back after restarting

happened at low speed or parking

happened while driving

What got replaced

Owners who name the part that was replaced mention the steering rack (4 reports).

Recalls and investigations

One recall on the steering system covers the 2024 model year. A recall on the same system isn't always the same failure, so read the defect text.

24V-744Oct 3, 2024

Steering

Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.

Risk and remedy

Risk: Difficulty steering can increase the risk of a crash.
Remedy: Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.

NHTSA investigations into the steering system on the CR-V

EA23-003opened Nov 29, 2023

Steering · model years 2023 to 2024

Momentary increased steering effort. Closed jan 28, 2025, led to recall 24V-744.

NHTSA summary

On November 29, 2023, the Oﬃce of Defects Investigation (ODI) opened this Engineering Analysis (EA23003) to assess allegations of momentary increase in steering eﬀort in model years (MY) 2022-2023 Honda Civic, 2023MY Honda CR-V, and 2023MY Acura Integra vehicles (subject vehicles). The complaints received by ODI alleged that the subject vehicles experienced a momentary increase in required steering eﬀort (described as “sticky steering”) occurring mostly at highway speeds after driving for an extended amount of time; these complaints could not be duplicated during dealer service technicians’ quick test drives. The complaints had been received over the previous two years with most occurring with low vehicle mileage. The steering gear of these vehicles is aided by an electrical power assist unit. This power assist unit inputs force on the steering rack via a worm gear and worm wheel assembly. During PE23005, Honda stated this condition of momentary increase in steering eﬀort occurs due to two factors within this power assist unit. First, during manufacturing, the steering worm wheel goes through annealing and component conditioning processes. These processes cause internal stress and strain within the steering worm wheel. This strain is slowly released over the ﬁrst few months of the vehicle life. Over time, the released strain causes deformation of the teeth on the worm wheel, causing the worm gear to catch on the worm wheel. This catching results in the dri

When it happens

The middle half of failures fell between 1,500 and 5,000 miles, from the 9 reports that gave a mileage.

923

1224

525

226

What owners wrote

“I have had problems with my power steering. I received a recall notice in November 2024. I went to my dealer in December and they said they do not have the part and to check back in Jan. I went back in January 2025, and I was told they cannot address the recall until May. This is unacceptable and and safety hazard given the problems I have experienced.”
Filed Jan 24, 2025

“My car still in Honda Collision Since January Waiting for Electronic Power steering Rack which they keep telling me is in backorder . Start to be so frustrating.”
Filed Jun 4, 2024

“Steering feels sticky when driving on the highway. If the lane assist is on, it makes it worse so I don't use it.”
Filed May 9, 2024

“When driving on the highway it is most noticable,It feels like the power steering quits working.It makes it hard to steer. When it does steer easily it is easy to over correct making an accident more likely.Hopefully my Honda dealer will stand behind it. So far over the phone they pretend like it doesn't exist.”
Filed Dec 7, 2023

Should you keep driving it?

This page can't tell you that. 3 of 28 reports involved a crash and 1 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation.