2014 Ford Edge · symptom sheet

Backup camera goes black or freezes

48owner reports
100,000median miles
1involved a crash

Newest report Aug 5, 2026 · checked Sep 19, 2026

48 of the 68 reports of infotainment on the 2014 Edge describe backup camera failure.

Part of Infotainment, screen or backup camera fails (68 reports)

Tick what matches of 48 reports

the image goes black or blank

it freezes or shows a frozen image

it works sometimes and not others

the picture is distorted or pixelated

a recall exists for the camera

What got replaced

Owners who name the part that was replaced mention the camera (48 reports) and the head unit or screen (27 reports).

Recalls and investigations

No recall on other covers the 2014 model year as of Sep 19, 2026.

NHTSA investigations into other on the Edge

RQ21-002opened Aug 3, 2021

Backup camera · model years 2020

Rearview camera fmvss 111 noncompliance. Open.

NHTSA summary

On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles for a noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) 111, Rear Visibility. Ford's recall described the noncompliance as insufficient electrical conductivity within the printed circuit board (PCB) internal to the camera leading to intermittent rearview camera operation. The supplier of the cameras was Magna Electronics.According to Ford's chronology in the Part 573, during the period February-April 2020, Ford identified and monitored warranty claims pertaining to intermittent or inoperative rearview cameras. Ford reviewed supplier product changes, focusing on changes introduced by the supplier in the October-November 2019 time frame. The Part 573 stated that the issue was brought to Ford's Critical Concerns Review Group (CCRG) for review on May 12, 2020.On July 7, 2020, NHTSA's Vehicle Research and Testing Center (VRTC) informed the Office of Defects Investigation (ODI) of a trend of MY 2020 Escape vehicles with rearview camera malfunctions. ODI contacted Ford the next day, providing five Vehicle Owner Questionnaires (VOQs) alleging inoperative rearview cameras. On July 15, 2020, Ford met with NHTSA to discuss the rearview camera issue. In a su

None of these investigations covers the 2014 model year.

When it happens

The middle half of failures fell between 70,000 and 130,000 miles, from the 12 reports that gave a mileage.

219

220

121

422

623

624

2025

726

What owners wrote

“Back up camera randomly goes to a blank/black screen. Other times it randomly flips upside down. Many times the picture is grainy and wavy. Completely unreliable. I was told that the cameras just go bad randomly and that itâs my problem. However, it has to be the wiring since occasionally the picture is sharp and occasionally it is right side up. The constant unreliability is a safety hazard.”
Filed Mar 11, 2025

“Rear view camera shows an inverted image when drive placed in reverse. It's a safety issue when backing up.”
Filed Jan 16, 2025

“Our backup camera isn't working properly. It sometimes works in reverse and also sometimes comes in while in drive. Most of time it doesn't work. It has not been taken to dealership to be looked at. It's been about a month now. Saw recently about recall on some cameras.”
Filed Sep 7, 2023

“Back up camera works intermittently. Was told by the dealer the parts for the camera were on back order and it could be up to a year before they get them in!!!! Also if the car sits for 2 to 3 days the battery is dead and it has to be jump started. Battery tested at 100%. Everything is off when I get out of the car but something is draining the battery!!!”
Filed Mar 15, 2023

Should you keep driving it?

This page can't tell you that. 1 of 48 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation.