Diagsheet

First generation

2014 Ford Edge

The most reported problem on the 2014 Ford Edge is infotainment, with 68 complaints, usually around 92,000 miles.

  • 368owner complaints
  • 3recalls
  • 14involved a crash
  • 58,000median miles at failure

Newest report Sep 2, 2026 · checked Oct 2, 2026

miles

2014 Ford Edge
Photo: HJUdall, Wikimedia Commons, CC0

What is your Edge doing?

Each one opens a sheet built from the owner reports of that problem on the 2014 model year.

Is the 2014 Ford Edge reliable?

The 2014 Ford Edge has 368 owner complaints on file with NHTSA, close to the median of 366 for 2014 SUVs on this site. Of the 11 Edge model years since 2014, it has the 6th most complaints. Complaint counts rise with sales as well as faults, so read what owners report below before deciding.

At a glance

Next to other model years
Complaints filed before 2015 aren't in the files this site reads, so the 2014 count runs short and isn't compared with the model years next to it.
Top problem
Two problems run close. Infotainment has 68 complaints and brake wear has 64, out of 368 in all. It's a high-mileage complaint: half of the 24 owners who gave a mileage for infotainment were past about 92,000 miles.
Crash, fire and injury reports
15 of the 368 complaints (4%) report a crash, a fire or an injury, a little under the 6% typical of vehicles on this site. Counted separately (one report can carry more than one), 14 reports mention a crash and 10 people were hurt. The most crash reports, 7 of 14, fall under airbag.
Recalls behind the top problems
No recall on file is on the same system as infotainment, brake wear and stalling. For those, the complaints are all there is.
When owners filed
Filings peaked in 2018 at 48 (full calendar years only). In 2025 there were 46. So far in 2026, 14 more have come in. Filings on record start in 2015.

When each problem shows up

Each bar covers the middle half of the mileages owners reported for that problem. A quarter saw it earlier, a quarter later. The tick is the median. Most reported: infotainment, screen or backup camera fails, 68 complaints.

0k25k50k75k100k125k150kyou
Every complaint with a mileage227 of 368
227 complaints state a mileage. The most, 33, fall between 40,000 and 50,000 miles; 11 are past 150,000.
"Shift to Park" or "Service Shifter" warning comes on17 reports1 crashrecall
Battery dies or the car will not start15 reports1 crash
Doors, latches or locks fail15 reports
"Service Transmission" message or wrench light comes on20 reportsrecall
Seat belt or seat problems13 reports
Airbag warning light or recall11 reports7 crashes
Check engine light or misfire17 reports

middle half of reports, median tick. The heavier grey bars have 75 or more reports.

Behind you

    Around your mileage

      Ahead of you

        How this compares

        2014 Ford Edge368
        Median 2014 model here (95 vehicles)304
        Median 2014 SUV here (36)366

        368 complaints is 1.2 times the median 2014 model on this site and about the median for a 2014 SUV. Among the 9 Edge model years here it ranks 6th for complaints. Counts follow sales volume as much as reliability, so a truck that sells 700,000 a year draws more reports than a sedan that sells 200,000.

        Service bulletins for the 2014 Ford Edge

        Ford filed 68 bulletins and other notices with NHTSA that list the 2014 Ford Edge. 17 of them deal with a problem owners have reported on this car. Newest first.

        Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.

        Infotainment, screen or backup camera fails 1 bulletin · 68 complaints

        • Service bulletinASI-45215Jul 1, 2015

          FORD/LINCOLN: GLOBAL POSITIONING SATELLITE MODULE (GPSM) NEEDS REPROGRAMMING TO LATEST CALIBRATION DUE TO VOICE PROMPT FAILING TO LOCATING VEHICLE, SCREEN MESSAGE INDICATOR FAULT OF NAVIGATION, INSTEAD OF CURRENT LOCATION INDICATES PREVIOUS LOCATION.

        Brakes grind, pulse or wear early 3 bulletins · 64 complaints

        • Service bulletinSSM 51261Dec 16, 2022

          Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00.

        • Service bulletinSSM 46132Oct 17, 2016

          SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED.

        1 more on this problem
        • Service bulletinASI-44564May 1, 2014

          FORD/LINCOLN: DUE TO CORROSION BUILDUP BETWEEN BRAKE PAD AND ANCHOR BRACKET, VEHICLE EXPERIENCE A REAR BRAKE DRAG CONDITION AND NEED TO BE CHECKED FOR DEBRIS AND/OR CORROSION. MODEL 2011-2014 EXPLORER, FLEX, TAURUS, EDGE, MKX, MKT, MKS. *PE

        Check engine light or misfire 3 bulletins · 17 complaints

        • Service bulletinSSM 47850Apr 26, 2019

          Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM).

        • Service bulletinASI-44707Sep 1, 2014

          FORD: AFTER POWERTRAIN CONTROL MODULE REPROGRAMMING, THE MALFUNCTION INDICATOR LAMP (MIL) IS ON WITH SEVERAL DIAGNOSTIC TROUBLE CODES (DTC) P06B8, P068A, P2610, IF KEY NOT LEFT FOR 30 SECONDS IN OFF POSITION FOLLOWING PROGRAMMING ON SOME MODEL 2009-15 ...

        1 more on this problem
        • Service bulletinASI-44553May 1, 2014

          FORD: THE OUTBOARD RIGHT HAND CYLINDER HEAD TO BLOCK TOFRONT COVER T JOINT IS LEAKING ENGINE OIL. MODEL 2013-2014 FWD. *PE

        Battery dies or the car will not start 5 bulletins · 15 complaints

        • Service bulletinSSM 50804May 24, 2022

          Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as ...

        • Service bulletinSSM 48123Aug 7, 2019

          For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern.

        3 more on this problem
        • Service bulletinSSM 46900Nov 2, 2017

          Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed.

        • Service bulletin44975Mar 1, 2015

          FORD 2013-2015 F-SUPER DUTY, MKX, 2013-2014 EDGE: BULLETIN INFORMATION REGARDING 3 NEW TERMINAL REPAIR KITS AVAILABLE TO CORRECT THE PROBLEMS WITH POOR PINFIT OR TERMINAL PUSHOUT AT THE BATTERY JUNCTION BOX. *LJ

        • Service bulletinTSB-14-0169Sep 10, 2014

          LINCOLN/FORD: DUE TO ABNORMALLY LOW VOLTAGE BATTERY OR COLD AMBIENT TEMPERATURES, INTERMITTENTLY, THE AUDIO OUTPUT WOULD FAIL, AFTER VEHICLE HAS BEEN STARTED. MODEL 2013-14 EDGE, EXPLORER, F150, MKX. *PE

        Infotainment screen freezes or goes black 2 bulletins · 14 complaints

        • Service bulletin16-0066Apr 20, 2016

          Some 2012-2016 vehicles equipped with a touchscreen navigation system and the language set to Arabic may exhibit a blank screen.

        • Service bulletinTSB160066Apr 20, 2016

          Touchscreen navigation system - arabic language - blank screen

        Seat belt or seat problems 1 bulletin · 13 complaints

        • Service bulletinSSM 46102Sep 30, 2016

          Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use.

        Transmission shudders, slips or shifts hard 1 bulletin · 7 complaints

        • Service bulletinSSM 46355Feb 2, 2017

          MULTIPLE 2014-2016 VEHICLES EQUIPPED WITH 6F35 TRANSMISSION AND BUILT ON 1-JAN-2014 AND THROUGH 31-DEC-2015 MAY EXHIBIT HARSH REVERSE ENGAGEMENT AND HARSH/DELAYED 3RD AND 5TH GEAR UP/DOWN SHIFTS WITH NO DTCS PRESENT.

        A/C blows warm or the compressor fails 1 bulletin · 7 complaints

        • Service bulletinASI-44451Mar 1, 2014

          FORD: SOME MODEL VEHICLES MANUAL FOR POWERTRAIN CONTROL/EMISSION DIAGNOSTIC (PC/ED) HAS BEEN UPDATED REGARDING IMPROVED COOLING FAN CIRCUIT DUE TO A LACK OF AIR CONDITIONING, A MALFUNCTIONING INDICATOR LAMP (MIL) AND OVERHEATING. *PE

        Complaints filed by year

        Complaints by the year NHTSA received them: 2015: 16, 2016: 16, 2017: 36, 2018: 48, 2019: 36, 2020: 35, 2021: 27, 2022: 29, 2023: 33, 2024: 32, 2025: 46, 2026: 1416'1516'1636'1748'1836'1935'2027'2129'2233'2332'2446'2514'26

        48 complaints came in 2018. Owners file in waves when a problem gets press or an investigation, so a spike measures attention as much as failures.

        NHTSA investigations

        PE15-020opened May 20, 2015
        Wheels · model years 2014

        Wheel separation. Closed jan 4, 2016.

        NHTSA summary
        On November 29, 2014, ODI received a complaint reporting the complete separation of an original equipment 22-inch alloy wheel rim mounted on the right front position of a model year 2014 Ford Edge vehicle (VOQ 10661278).The driver indicated that the right-front corner of the vehicle suddenly dropped while driving, causing the vehicle to go off the road to the right and into a field.The right-front wheel rim was found to have broken into two pieces. The owner said that there was no prior warning or wheel related problems with the vehicle. The vehicle had been driven approximately 8,500 miles at the time of the incident.On May 29, 2015 ODI sent an information request to Ford asking for detailed information related to the specific 22 inch alloy wheel used on the Edge as well as any peer vehicles which used the same type of wheel.On July 17, 2015 Ford provided ODI with the requested information. Ford's search showed that the single incident reported to ODI is the only instance of a wheel failure on the subject or peer vehicles.The failed wheel was sent to the National Transportation Service Board (NTSB) materials analysis laboratory for examination. The NTSB determined that the wheel failed because of a severe impact that caused a crack that rapidly propagated around the circumference of the wheel, The rim fracture surface had a predominantly rough appearance consistent with an overstress fracture (rapid fracture)There were no abnormalities or unique features associated with the

        Recalls that include the 2014 Ford Edge

        Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.

        20V-692Nov 10, 2020
        Power Train:Axle Assembly:Axle Shaft

        Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.

        Risk and remedy
        Risk: The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
        Remedy: Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
        15V-005Jan 9, 2015
        Fuel System, Gasoline:Delivery:Fuel Pump

        Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.

        Risk and remedy
        Risk: If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
        Remedy: Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
        14V-393Jul 2, 2014
        Power Train:Axle Assembly:Axle Shaft

        Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.

        Risk and remedy
        Risk: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
        Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.

        All 3 recalls on the 2014 Ford Edge, with the owner complaints on each recalled system

        Guide Buying one used? How to research one car’s history before you pay

        Questions

        What is the most common problem on the 2014 Ford Edge?

        Infotainment, with 68 of the 368 complaints. Owners who gave a mileage for it put the median at about 92,000 miles.

        At what mileage do 2014 Ford Edge problems start?

        Of the 227 complaints that give a mileage, a quarter came by about 40,000 miles and half by about 58,000.

        How many 2014 Ford Edge complaints involve a crash, fire or injury?

        15 of them (4%). The typical vehicle on this site is at 6%.

        Is there a recall for infotainment on the 2014 Ford Edge?

        No recall on file for the 2014 Ford Edge is on the same system as infotainment. Another recall may still cover your car, so check its VIN at nhtsa.gov/recalls.

        Other model years