First generation
2014 Ford Edge
The most reported problem on the 2014 Ford Edge is infotainment, with 68 complaints, usually around 92,000 miles.
- 368owner complaints
- 3recalls
- 14involved a crash
- 58,000median miles at failure
Newest report Sep 2, 2026 · checked Oct 2, 2026

What is your Edge doing?
Each one opens a sheet built from the owner reports of that problem on the 2014 model year.
Is the 2014 Ford Edge reliable?
The 2014 Ford Edge has 368 owner complaints on file with NHTSA, close to the median of 366 for 2014 SUVs on this site. Of the 11 Edge model years since 2014, it has the 6th most complaints. Complaint counts rise with sales as well as faults, so read what owners report below before deciding.
At a glance
- Next to other model years
- Complaints filed before 2015 aren't in the files this site reads, so the 2014 count runs short and isn't compared with the model years next to it.
- Top problem
- Two problems run close. Infotainment has 68 complaints and brake wear has 64, out of 368 in all. It's a high-mileage complaint: half of the 24 owners who gave a mileage for infotainment were past about 92,000 miles.
- Crash, fire and injury reports
- 15 of the 368 complaints (4%) report a crash, a fire or an injury, a little under the 6% typical of vehicles on this site. Counted separately (one report can carry more than one), 14 reports mention a crash and 10 people were hurt. The most crash reports, 7 of 14, fall under airbag.
- Recalls behind the top problems
- No recall on file is on the same system as infotainment, brake wear and stalling. For those, the complaints are all there is.
- When owners filed
- Filings peaked in 2018 at 48 (full calendar years only). In 2025 there were 46. So far in 2026, 14 more have come in. Filings on record start in 2015.
When each problem shows up
Each bar covers the middle half of the mileages owners reported for that problem. A quarter saw it earlier, a quarter later. The tick is the median. Most reported: infotainment, screen or backup camera fails, 68 complaints.
middle half of reports, median tick. The heavier grey bars have 75 or more reports.
Behind you
Around your mileage
Ahead of you
How this compares
368 complaints is 1.2 times the median 2014 model on this site and about the median for a 2014 SUV. Among the 9 Edge model years here it ranks 6th for complaints. Counts follow sales volume as much as reliability, so a truck that sells 700,000 a year draws more reports than a sedan that sells 200,000.
Service bulletins for the 2014 Ford Edge
Ford filed 68 bulletins and other notices with NHTSA that list the 2014 Ford Edge. 17 of them deal with a problem owners have reported on this car. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Infotainment, screen or backup camera fails 1 bulletin · 68 complaints
FORD/LINCOLN: GLOBAL POSITIONING SATELLITE MODULE (GPSM) NEEDS REPROGRAMMING TO LATEST CALIBRATION DUE TO VOICE PROMPT FAILING TO LOCATING VEHICLE, SCREEN MESSAGE INDICATOR FAULT OF NAVIGATION, INSTEAD OF CURRENT LOCATION INDICATES PREVIOUS LOCATION.
Brakes grind, pulse or wear early 3 bulletins · 64 complaints
Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00.
SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED.
1 more on this problem
FORD/LINCOLN: DUE TO CORROSION BUILDUP BETWEEN BRAKE PAD AND ANCHOR BRACKET, VEHICLE EXPERIENCE A REAR BRAKE DRAG CONDITION AND NEED TO BE CHECKED FOR DEBRIS AND/OR CORROSION. MODEL 2011-2014 EXPLORER, FLEX, TAURUS, EDGE, MKX, MKT, MKS. *PE
Check engine light or misfire 3 bulletins · 17 complaints
Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM).
FORD: AFTER POWERTRAIN CONTROL MODULE REPROGRAMMING, THE MALFUNCTION INDICATOR LAMP (MIL) IS ON WITH SEVERAL DIAGNOSTIC TROUBLE CODES (DTC) P06B8, P068A, P2610, IF KEY NOT LEFT FOR 30 SECONDS IN OFF POSITION FOLLOWING PROGRAMMING ON SOME MODEL 2009-15 ...
1 more on this problem
FORD: THE OUTBOARD RIGHT HAND CYLINDER HEAD TO BLOCK TOFRONT COVER T JOINT IS LEAKING ENGINE OIL. MODEL 2013-2014 FWD. *PE
Battery dies or the car will not start 5 bulletins · 15 complaints
Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as ...
For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern.
3 more on this problem
Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed.
FORD 2013-2015 F-SUPER DUTY, MKX, 2013-2014 EDGE: BULLETIN INFORMATION REGARDING 3 NEW TERMINAL REPAIR KITS AVAILABLE TO CORRECT THE PROBLEMS WITH POOR PINFIT OR TERMINAL PUSHOUT AT THE BATTERY JUNCTION BOX. *LJ
LINCOLN/FORD: DUE TO ABNORMALLY LOW VOLTAGE BATTERY OR COLD AMBIENT TEMPERATURES, INTERMITTENTLY, THE AUDIO OUTPUT WOULD FAIL, AFTER VEHICLE HAS BEEN STARTED. MODEL 2013-14 EDGE, EXPLORER, F150, MKX. *PE
Infotainment screen freezes or goes black 2 bulletins · 14 complaints
Some 2012-2016 vehicles equipped with a touchscreen navigation system and the language set to Arabic may exhibit a blank screen.
Touchscreen navigation system - arabic language - blank screen
Seat belt or seat problems 1 bulletin · 13 complaints
Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use.
Transmission shudders, slips or shifts hard 1 bulletin · 7 complaints
MULTIPLE 2014-2016 VEHICLES EQUIPPED WITH 6F35 TRANSMISSION AND BUILT ON 1-JAN-2014 AND THROUGH 31-DEC-2015 MAY EXHIBIT HARSH REVERSE ENGAGEMENT AND HARSH/DELAYED 3RD AND 5TH GEAR UP/DOWN SHIFTS WITH NO DTCS PRESENT.
A/C blows warm or the compressor fails 1 bulletin · 7 complaints
FORD: SOME MODEL VEHICLES MANUAL FOR POWERTRAIN CONTROL/EMISSION DIAGNOSTIC (PC/ED) HAS BEEN UPDATED REGARDING IMPROVED COOLING FAN CIRCUIT DUE TO A LACK OF AIR CONDITIONING, A MALFUNCTIONING INDICATOR LAMP (MIL) AND OVERHEATING. *PE
Complaints filed by year
48 complaints came in 2018. Owners file in waves when a problem gets press or an investigation, so a spike measures attention as much as failures.
NHTSA investigations
Wheel separation. Closed jan 4, 2016.
NHTSA summary
Recalls that include the 2014 Ford Edge
Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Risk and remedy
Remedy: Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
Risk and remedy
Remedy: Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Risk and remedy
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
All 3 recalls on the 2014 Ford Edge, with the owner complaints on each recalled system
Guide Buying one used? How to research one car’s history before you pay
Questions
What is the most common problem on the 2014 Ford Edge?
Infotainment, with 68 of the 368 complaints. Owners who gave a mileage for it put the median at about 92,000 miles.
At what mileage do 2014 Ford Edge problems start?
Of the 227 complaints that give a mileage, a quarter came by about 40,000 miles and half by about 58,000.
How many 2014 Ford Edge complaints involve a crash, fire or injury?
15 of them (4%). The typical vehicle on this site is at 6%.
Is there a recall for infotainment on the 2014 Ford Edge?
No recall on file for the 2014 Ford Edge is on the same system as infotainment. Another recall may still cover your car, so check its VIN at nhtsa.gov/recalls.