Diagsheet

2019 Nissan Rogue · symptom sheet

Infotainment, screen or backup camera fails

  • 31owner reports
  • 8,005median miles
  • 1involved a crash

Newest report Sep 17, 2026 · checked Oct 2, 2026

119 of the 337 complaints on this car are about other. 31 of those describe infotainment.

2 recalls on this systemcovering the 2019 model year
1 crashin 31 reports
1 person hurtin these reports

Tick what matches of 31 reports

11
16
2
10
2

Infotainment on other Rogue years

Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2014, 2015, 2016, 2017, 2020, 2022, 2025, 2026.

What this problem usually is

Screen complaints read like a list of small betrayals. The display goes black or freezes, the backup camera shows nothing when you shift into reverse, CarPlay or Android Auto keeps dropping, or the radio changes volume on its own. Many owners had a software update that didn't fix it. A narrower sheet covers backup camera failures on their own, and another covers screens that freeze.

Read the full explainer · Which cars report it most

What got replaced

Owners who name the part that was replaced mention the camera (16 reports), the head unit or screen (13 reports) and the module (3 reports).

Recalls and investigations

2 recalls on other cover the 2019 model year. A recall on the same system isn't always the same failure, so read the defect text.

23V-093Feb 16, 2023
Electrical System:Ignition:Anti-Theft:Immobilizer/Proximity:Key/Sender

The jackknife key may collapse into a folded position while driving.

Risk, remedy and owner complaints on recall 23V-093

19V-654Sep 12, 2019
Back Over Prevention: Sensing System: Camera

Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles.

Risk, remedy and owner complaints on recall 19V-654

All 3 recalls on the 2019 Nissan Rogue, with the owner complaints on each recalled system

When it happens

The middle half of failures fell between 2,850 and 35,000 miles, from the 15 reports that gave a mileage.

Complaints by the year NHTSA received them: 2019: 6, 2020: 6, 2021: 7, 2022: 4, 2023: 4, 2025: 2, 2026: 26'196'207'214'224'232'252'26

Is this a known problem?

The manufacturer has sent NHTSA 3 service bulletins or notices for the 2019 Nissan Rogue that deal with this problem. Newest first.

Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.

What owners wrote

“I saw the recall for Nissan infotainment system randomly rebooting: R22A5 PC901 PC902. My 2019 does the same thing. I've had it occur twice in just the last month. It is available for inspection anytime. Safety issue is the same as for the recall listed above. No confirmation/reproduction by a dealer, no inspection by others, no warning lamps.”

Filed Aug 9, 2022

“While using the Bluetooth Hands-Free Phone system the person I call hears a whistling noise through the phone's speaker during the call and the whistling noise increases when the engine RPM is raised. This is a known problem in some of the 2016-2018 Nissan Rogue models.”

Filed Aug 7, 2022

Should you keep driving it?

This page can't tell you that. 1 of 31 reports involved a crash and 1 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.

Guide Paid for this repair before a recall covered it? How recall reimbursement works

Other problems on this car