Diagsheet

2018 Nissan Rogue · symptom sheet

Infotainment, screen or backup camera fails

  • 50owner reports
  • 12,000median miles
  • 1involved a crash

Newest report May 13, 2026 · checked Sep 9, 2026

227 of the 666 complaints on this car are about other. 50 of those describe infotainment.

Tick what matches of 50 reports

29
25
19
11

What got replaced

Owners who name the part that was replaced mention the head unit or screen (25 reports), the camera (24 reports) and the software (11 reports).

Recalls and investigations

2 recalls on other cover the 2018 model year. A recall on the same system isn't always the same failure, so read the defect text.

23V-093Feb 16, 2023
Electrical System:Ignition:Anti-Theft:Immobilizer/Proximity:Key/Sender

Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.

Risk and remedy
Risk: Driver contact with a key in the collapsed position could inadvertently shut off the vehicle while driving, increasing the risk of a crash. Additionally, if the vehicle shuts off while driving, the air bags may not deploy in a crash as intended, increasing the risk of injury.
Remedy: Dealers will insert a spacer into the key slot of the jackknife key, free of charge. Interim notification letters notifying owners of the safety risk were mailed March 29, 2023. Owner notification letters are expected to be mailed August 30, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R22C5.
19V-654Sep 12, 2019
Back Over Prevention: Sensing System: Camera

Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk and remedy
Risk: The lack of an image in the back-up camera display increases the risk of a crash.
Remedy: Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.

When it happens

The middle half of failures fell between 3,200 and 32,000 miles, from the 31 reports that gave a mileage.

918
1619
720
421
522
123
124
325
426

What owners wrote

“The light component above the dash completely just fell out while i was on the highway, hanging by wires and obscuring my vision. Also there is a Bluetooth audio issue where no one can hear me when my phone is connected via Bluetooth or wired.”

Filed May 13, 2026

“Driver display, dash, lights all shut off randomly! Bluetooth disconnects. Reconnects right away. Like if it has a short. Does this especially on long trips.”

Filed Feb 19, 2026

“Back up camera black out and on no volume with car play and radio not working. The it just stopped and with out warning will go out. Vehicle is available for inspection. Unable to see or getting warnings without back camera.”

Filed Jun 9, 2025

“The backup camera blacked out when backing out of my driveway. I tried restarting the car and it didn't resolve the issue.”

Filed Feb 12, 2022

Should you keep driving it?

This page can't tell you that. 1 of 50 reports involved a crash and 2 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation.

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