2024 Nissan Rogue · symptom sheet
Infotainment, screen or backup camera fails
- 25owner reports
- 36,000median miles
- 0involved a crash
Newest report Sep 2, 2026 · checked Sep 9, 2026
113 of the 195 complaints on this car are about other. 25 of those describe infotainment. Only windshield is reported more often on this car.
Tick what matches of 25 reports
What got replaced
Owners who name the part that was replaced mention the camera (17 reports), the head unit or screen (10 reports) and the software (6 reports).
Recalls and investigations
One recall on other covers the 2024 model year. A recall on the same system isn't always the same failure, so read the defect text.
Nissan North America, Inc. (Nissan) is recalling certain 2024-2025 Rogue and 2025 INFINITI QX80 vehicles. A software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk and remedy
Remedy: The in-vehicle infotainment software will be updated by an over-the-air (OTA) software update or by a dealer, free of charge. Owner notification letters were mailed December 2, 2024. Owners may contact Nissan's customer service at 800-647-7261 or INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are R24B3 and R24B4.
When it happens
Too few of these reports state a mileage to give a range.
What owners wrote
“I was at work on 05/25/26 and when I got off work, I entered the car and shut the door and the back window shattered. After watching camera from my job, no one was near the car or drove by, but the changes in the window were notice on camera a couple of hours before I got off my shift.”
Filed Jun 15, 2026
“Infotainment system malfunctions, screen freezes or goes black when trying to use back up camera. CarPlay malfunctions regularly, Bluetooth fails to connect phone. Car changes temperature to Celsius frequently even changes back after reverting to Fahrenheit. Transmission has a juddering (skipping) feel when trying to maintain speed.”
Filed Nov 18, 2025
“Faulty infotainment system Here are some of the issues that occur on an ongoing basis - since Iâve purchased this brand new Rogue - not all of them at one: - doesnât come on - no sound - no AM or FM stations come up - 1/2 the speakers have no sound”
Filed Aug 21, 2025
“I have problems with my reverse camera. When in reverse sometimes it will freeze or show a blank screen other times it will act normal. I went to the Deloris 3 times 1 time they replaced the camera but it kept doing the same thing the other 2 they could not verify.”
Filed Aug 12, 2025
Should you keep driving it?
This page can't tell you that. 0 of 25 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation.
Other problems on this car
- Windshield cracks or distorts 36 reports