Diagsheet

2024 Nissan Rogue · symptom sheet

Infotainment, screen or backup camera fails

  • 25owner reports
  • 36,000median miles
  • 0involved a crash

Newest report Sep 2, 2026 · checked Oct 2, 2026

117 of the 203 complaints on this car are about other. 25 of those describe infotainment.

1 recall on this systemcovering the 2024 model year
No crash reportedin 25 reports

Tick what matches of 25 reports

11
17
1
4
6

Infotainment on other Rogue years

Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2014, 2015, 2016, 2017, 2020, 2022, 2025, 2026.

What this problem usually is

Screen complaints read like a list of small betrayals. The display goes black or freezes, the backup camera shows nothing when you shift into reverse, CarPlay or Android Auto keeps dropping, or the radio changes volume on its own. Many owners had a software update that didn't fix it. A narrower sheet covers backup camera failures on their own, and another covers screens that freeze.

Read the full explainer · Which cars report it most

What got replaced

Owners who name the part that was replaced mention the camera (17 reports), the head unit or screen (10 reports) and the software (6 reports).

Recalls and investigations

One recall on other covers the 2024 model year. A recall on the same system isn't always the same failure, so read the defect text.

24V-748Oct 3, 2024
Back Over Prevention

A software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk, remedy and owner complaints on recall 24V-748

All 4 recalls on the 2024 Nissan Rogue, with the owner complaints on each recalled system

When it happens

Too few of these reports state a mileage to give a range.

Complaints by the year NHTSA received them: 2024: 5, 2025: 10, 2026: 105'2410'2510'26

Is this a known problem?

The manufacturer has sent NHTSA 1 service bulletin or notice for the 2024 Nissan Rogue that deal with this problem. Newest first.

Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.

What owners wrote

“I was at work on 05/25/26 and when I got off work, I entered the car and shut the door and the back window shattered. After watching camera from my job, no one was near the car or drove by, but the changes in the window were notice on camera a couple of hours before I got off my shift.”

Filed Jun 15, 2026

“Infotainment system malfunctions, screen freezes or goes black when trying to use back up camera. CarPlay malfunctions regularly, Bluetooth fails to connect phone. Car changes temperature to Celsius frequently even changes back after reverting to Fahrenheit. Transmission has a juddering (skipping) feel when trying to maintain speed.”

Filed Nov 18, 2025

“Faulty infotainment system Here are some of the issues that occur on an ongoing basis - since I’ve purchased this brand new Rogue - not all of them at one: - doesn’t come on - no sound - no AM or FM stations come up - 1/2 the speakers have no sound”

Filed Aug 21, 2025

“I have problems with my reverse camera. When in reverse sometimes it will freeze or show a blank screen other times it will act normal. I went to the Deloris 3 times 1 time they replaced the camera but it kept doing the same thing the other 2 they could not verify.”

Filed Aug 12, 2025

Should you keep driving it?

This page can't tell you that. 0 of 25 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.

Guide Paid for this repair before a recall covered it? How recall reimbursement works

Other problems on this car