2021 Nissan Rogue · symptom sheet
Infotainment, screen or backup camera fails
- 39owner reports
- 41,000median miles
- 0involved a crash
Newest report Sep 28, 2026 · checked Oct 2, 2026
148 of the 289 complaints on this car are about the electrical system. 39 of those describe infotainment, which makes it the most reported problem on the 2021 Rogue.
Tick what matches of 39 reports
Infotainment on other Rogue years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2014, 2015, 2016, 2017, 2020, 2022, 2025, 2026.
What this problem usually is
Screen complaints read like a list of small betrayals. The display goes black or freezes, the backup camera shows nothing when you shift into reverse, CarPlay or Android Auto keeps dropping, or the radio changes volume on its own. Many owners had a software update that didn't fix it. A narrower sheet covers backup camera failures on their own, and another covers screens that freeze.
What got replaced
Owners who name the part that was replaced mention the camera (18 reports), the head unit or screen (12 reports) and the software (4 reports).
Recalls and investigations
2 recalls on the electrical system cover the 2021 model year. A recall on the same system isn't always the same failure, so read the defect text.
The in-vehicle infotainment (IVI) system may continuously reboot when the vehicle is restarted, which can result in an inoperative rearview display.
When the Sirius XM subscription is set to "Not Subscribed," it may cause the infotainment head unit to reboot, resulting in an inoperative rearview camera.
All 10 recalls on the 2021 Nissan Rogue, with the owner complaints on each recalled system
When it happens
The middle half of failures fell between 3,000 and 68,000 miles, from the 12 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 13 service bulletins or notices for the 2021 Nissan Rogue that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
REAR VIEW CAMERA IS INOPERATIVE OR "X" IS DISPLAYED WHEN SHIFTING INTO REVERSE IF YOU CONFIRM The Rear View Camera is inoperative or an "X" is displayed when shifting into reverse, AND There is corrosion at the Rear View Camera wiring harness connector D504 ...
AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING APPLIED SYSTEMS: Vehicles equipped with a lane camera (see Figure 1) SERVICE INFORMATION If the Automatic Emergency Braking (AEB) warning light or is blinking (but not illuminated steadily) or the customer states it is blinking, and there are no related DTCs, inspect the ...
INTELLIGENT CRUISE CONTROL INOPERATIVE AND AEB/FEB WARNING LIGHT ON OR RADAR OBSTRUCTION MESSAGE DISPLAYED WITH DTC C1A16 OR C2582 IF YOU CONFIRM IMPORTANT: The purpose of ACTION (on the next page) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.
DTCS B2E4B-06, B2E60-06, B2E61-06 DISPLAYED AS CRNT IN THE TCU IF YOU CONFIRM The customer experiences an issue with the NissanConnect® Service remote commands, AND Any of the following DTCs are displayed as CRNT in the Telematics Control Unit (TCU): B2E4B-06 B2E60-06 B2E61-06 HINT: These DTCs are caused by an ...
9 more on the 2021 Nissan Rogue page.
What owners wrote
“The cameras do not work. I have the beeping sound when I am in reverse but no camera view at all. Even when I am in park and hit the camera button nothing appears. I have done a soft and hard reset and that did not work.”
Filed Aug 13, 2026
“My back hatch has been leaking causing my camera to mess up I do have video of it but Iâve been told many other rogue owners have this issue”
Filed Sep 26, 2025
“Back up camera, and other cameras near corners of the car are not displaying. Contacted Nissan about the issue said there is nothing they can do even though they have other recalls on cars with the same problems, just not my model. I also feel as if other components of the car need to be checked to ensure upmost safe driving and functioning. Have photos of car in reverse but no display of any camera.”
Filed Jul 3, 2025
“The display that controls the cameras has failed and is demanding a manual update but it was taken to a nissan dealership where I was told it had to be completely replaced for $3500”
Filed Apr 25, 2025
Should you keep driving it?
This page can't tell you that. 0 of 39 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Paid for this repair before a recall covered it? How recall reimbursement works