Diagsheet

Second generation (XM)

2014 Kia Sorento

The most reported problem on the 2014 Kia Sorento is engine failure, with 183 complaints, usually around 105,000 miles.

  • 945owner complaints
  • 6recalls
  • 19involved a crash
  • 83,000median miles at failure

Newest report Sep 26, 2026 · checked Oct 2, 2026

miles

2014 Kia Sorento
Photo: IFCAR, Wikimedia Commons, Public domain

What is your Sorento doing?

Each one opens a sheet built from the owner reports of that problem on the 2014 model year.

Is the 2014 Kia Sorento reliable?

The 2014 Kia Sorento has 945 owner complaints on file with NHTSA, 2.6 times the median of 366 for 2014 SUVs on this site. Of the 12 Sorento model years since 2014, it has the 2nd most complaints. Complaint counts rise with sales as well as faults, so read what owners report below before deciding.

At a glance

Next to other model years
Complaints filed before 2015 aren't in the files this site reads, so the 2014 count runs short and isn't compared with the model years next to it.
Top problem
Two problems run close. Engine failure has 183 complaints and paint has 147, out of 945 in all. It's a high-mileage complaint: half of the 112 owners who gave a mileage for engine failure were past about 105,000 miles.
Crash, fire and injury reports
65 of the 945 complaints (7%) report a crash, a fire or an injury, about the 6% typical of vehicles on this site. Counted separately (one report can carry more than one), 19 reports mention a crash, 45 mention a fire and 20 people were hurt. The most crash reports, 7 of 19, fall under airbag.
Recalls behind the top problems
Engine failure and stalling share a recall on the same system (17V-224). Paint has none. A recall on the same system doesn't always cover the failure owners describe, so compare its summary with the complaints.
When owners filed
Filings peaked in 2020 at 136 and have dropped every year since, to 43 in 2025. So far in 2026, 36 more have come in. Filings on record start in 2015.

When each problem shows up

Each bar covers the middle half of the mileages owners reported for that problem. A quarter saw it earlier, a quarter later. The tick is the median. Most reported: engine failure, knocking or rod bearing, 183 complaints.

0k25k50k75k100k125k150kyou
Every complaint with a mileage512 of 945
512 complaints state a mileage. The most, 58, fall between 80,000 and 90,000 miles; 34 are past 150,000.
Sunroof shatters11 reports
Windshield cracks or distorts55 reports1 fire
Driveshaft, axle or transfer case problems13 reportsrecall
Suspension noise, struts or alignment16 reports
Paint peels or body rusts147 reports
Headlights too dim or fail68 reports1 fire
Infotainment, screen or backup camera fails24 reports2 crashes1 fire
Multiple warning lights come on at once15 reports2 fires
A/C blows warm or the compressor fails15 reports
Traction control or StabiliTrak light comes on11 reports1 crash
Brakes grind, pulse or wear early82 reports3 crashes2 firesrecall
Battery dies or the car will not start26 reports2 crashes2 fires
Tail lights or brake lights fail20 reports1 fire
Transmission shudders, slips or shifts hard14 reportsrecall
Loses power when accelerating10 reports1 firerecall
Airbag warning light or recall49 reports7 crashes
Engine rattles or ticks39 reports1 firerecall
Vehicle fire43 reports2 crashes43 fires
Seat belt or seat problems13 reports1 fire
Engine stalls or loses power while driving138 reports2 crashes6 firesrecall
Burns oil or oil level rises33 reportsrecall
Engine failure, knocking or rod bearing183 reports1 crash6 firesrecall
Check engine light or misfire91 reports1 crash6 firesrecall
Engine overheats or leaks coolant37 reportsrecall

middle half of reports, median tick. The heavier grey bars have 75 or more reports.

Behind you

    Around your mileage

      Ahead of you

        How this compares

        2014 Kia Sorento945
        Median 2014 model here (95 vehicles)304
        Median 2014 SUV here (36)366

        945 complaints is 3.1 times the median 2014 model on this site and 2.6 times the median 2014 SUV. Among the 12 Sorento model years here it ranks 2nd for complaints. Counts follow sales volume as much as reliability, so a truck that sells 700,000 a year draws more reports than a sedan that sells 200,000.

        Service bulletins for the 2014 Kia Sorento

        Kia filed 261 bulletins and other notices with NHTSA that list the 2014 Kia Sorento. 45 of them deal with a problem owners have reported on this car. Newest first.

        Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.

        Engine failure, knocking or rod bearing 3 bulletins · 183 complaints

        • Service bulletinPS720Apr 20, 2022

          PITSTOP: INJECTOR HARNESS ROUTING FOR PI1802Y/Z AND PI1803Y/Z ENGINE REPLACEMENTS This bulletin provides information to address a no-start or hard start with poor running condition after engine replacement under PI1802Y/Z or PI1803Y/Z. Some replacement long blocks may come with pre-installed fuel rail, injectors, and injector wiring ...

        • Service bulletinPI1803WX_TSB_R5CApr 2, 2020

          TSB - ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803W/X) CLOSED - This bulletin has been superseded by PI1803Y/Z.

        1 more on this problem
        • Service bulletinVPI1803WX_TSB_R1Feb 1, 2019

          VEHICLE PRODUCT IMPROVEMENT: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803W/X) Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (?DTC?), P1326.

        Paint peels or body rusts 4 bulletins · 147 complaints

        • Service bulletinTSB-SC141R1Feb 28, 2017

          SC141 - SERVICE CAMPAIGN APPLICATION OF ADDITIONAL ANTI-CORROSION MATERIAL - To improve customer satisfaction, Kia is launching this service campaign to apply additional anti-corrosion material to the underbody components of certain 2011-2014MY Sorento, 2011-2014MY Optima and Optima ...

        • Service bulletinSC141OWNERXMDec 8, 2016

          SC141 - SORENTO OWNER LETTER Dear Kia Sorento Owner: Kia Motors America, Inc. is conducting a Voluntary Service Campaign to apply additional anti-corrosion material to the underbody components of certain 2011-2014 MY Sorento vehicles that were originally sold in or are currently ...

        2 more on this problem
        • Service bulletinSC141DPSMDec 5, 2016

          SERVICE MANAGER MEMO: SC141 SERVICE CAMPAIGN - Attention: All Kia Service Managers - Kia Motors America, Inc. will be conducting a Voluntary Service Campaign, as a preventative measure, to apply additional anti-corrosion material to the underbody components of certain 2011-2014 MY ...

        • Service bulletinSC141QADec 5, 2016

          QUESTIONS AND ANSWERS FOR VOLUNTARY SERVICE CAMPAIGN SC141 ? UNDERBODY ? ADDITIONAL ANTI-CORROSION TREATMENT

        Check engine light or misfire 15 bulletins · 91 complaints

        • Service bulletinPS476_R1Mar 9, 2018

          PITSTOP INTERMITTENT LACK OF POWER OR HESITATION UPON ACCELERATION - RESTRICTED FUEL LINE - Customers may experience an intermittent lack of power or hesitation upon acceleration. The malfunction indicator lamp may not illuminate or DTC P0087 may be stored (history).

        • Service bulletinTSB-FUE033Jan 13, 2017

          FILL LEVEL LIMIT VALVE REPLACEMENT This bulletin provides information related to the fill level limit valve (FLLV) replacement on some Sorento (XMa) vehicles, produced from December 17, 2012 to December 11, 2014, which may exhibit a Malfunction Indicator Light (MIL) illuminated in the ...

        13 more on this problem
        • Service bulletinTSB-FUE035Nov 19, 2016

          V6 FUEL INJECTOR REPLACEMENT This bulletin provides the procedure to replace all the fuel injectors on some 2014MY Sorento (XMa) vehicles, which may experience an intermittent rough idle on cold starts.

        • Service bulletinTSB-ENG160R1Nov 15, 2016

          ECU UPGRADE ? MIL ON WITH DTC(s) P0420/P0171 - This bulletin provides information related to the ECU software upgrade for some 2012~2015MY Optima (QF) vehicles, produced from August 12, 2011 to October 2, 2015, some 2012~2015MY Sorento (XMa) vehicles, ...

        • Service bulletinTSBENG149Jun 29, 2016

          2.4 GDI MIL ON WITH DTC(S) P0263/ P0266/ P0269/ P0272 THIS BULLETIN PROVIDES INFORMATION ABOUT THE REPLACEMENT OF THE FUEL INJECTORS IN SOME SORENTO (XMA) PRODUCED 12/17/2012~12/11/2014, OPTIMA (QF) PRODUCED 07/28/2013~10/02/2015, OPTIMA (TF) PRODUCED 09/09/2013~07/23/2015 2014~2015MY, AND SPORTAGE (SL) PRODUCED ...

        • Service bulletinPS417Jul 2, 2015

          PITSTOP: DTC P0315 CRANKSHAFT POSITION (CKP) SENSOR VARIATION NOT LEARNED - WHEN ENCOUNTERING A CUSTOMER COMPLAINT OF ENGINE MISFIRE WITH A MALFUNCTION INDICATOR LIGHT (MIL) ON IN THE DASH, CHECK FOR THE PRESENCE OF DTC P0315 – CRANKSHAFT POSITION SENSOR (CKP) VARIATION NOT ...

        • Service bulletinPS-417Jul 1, 2015

          KIA: CRANKSHAFT POSITION SENSOR (CKP) VARIATION HAS NOT LEARNED CAUSING MISFIRE OF ENGINE AND MALFUNCTION INDICATOR LIGHT (MIL) TO COME IN DASH. MODEL ALL. NO YEARS LISTED. *PE

        • Service bulletinTSBSC114R1Feb 27, 2015

          VOLUNTARY SERVICE CAMPAIGN: ECM UPGRADE MIL ON WITH DTC P0087 (SC114) - THIS BULLETIN PROVIDES INFORMATION RELATED TO AN ECM SOFTWARE UPDATE FOR THE ENGINE CONTROL UNIT (ECU) IN CERTAIN 2012~2014MY SORENTO, 2012~2013MY OPTIMA, AND 2012~2013MY SPORTAGE VEHICLES EQUIPPED WITH THE 2.4L AND 2.0L TURBO ...

        • Service bulletinSC114OWNERSORENTFeb 11, 2015

          OWNER LETTER: DEAR KIA SORENTO OWNER: KIA MOTORS AMERICA, INC. IS CONDUCTING A VOLUNTARY SERVICE CAMPAIGN TO UPDATE THE ENGINE CONTROL UNIT (ECU) IN CERTAIN 2012-2014 MY SORENTO VEHICLES WHICH COULD OTHERWISE EXPERIENCE A DECREASE IN ACCELERATION ACCOMPANIED ...

        • Service bulletinSC114QAFeb 9, 2015

          Q AND A: SC114 – ECU UPDATE – MIL ON WITH DTC P0087 / VOLUNTARY SERVICE CAMPAIGN Q&A

        • Service bulletinPS327R1Sep 8, 2014

          PITSTOP: XM 2.4L GDI MIL ON WITH DTC ? P0269 On some 2012-2015MY Sorento (XM) equipped with 2.4L GDI engines, the Malfunction Indicator Lamp (MIL) may illuminate with the ECM system-related DTC P0269.

        • Service bulletinPS327Jun 25, 2014

          PITSTOP: RESETTING CYLINDER BALANCE ADAPTATION VALUES When addressing a cylinder balance concern on a vehicle equipped with a 2.4L GDI engine, it is important to note that the DTC may recur after replacement of any faulty component(s) and resetting adaptive values.

        Plus 3 older ones not listed here.

        Engine knocking or ticking 13 bulletins · 70 complaints

        • Service bulletinPI1803YZ_TSB_R7Mar 22, 2024

          PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z) This bulletin provides information related to the Technical Service Bulletin previously published PI1803 titled "Knock Sensor Detection System - ECU Logic Improvement" equipped w/THETA II engine.

        • Service bulletinPI1803YZ_TSB_R6Dec 23, 2021

          ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z) This bulletin provides information related to the Technical Service Bulletin previously published PI1803 titled "Knock Sensor Detection System - ECU Logic Improvement" equipped w/THETA II engine.

        11 more on this problem
        • Service bulletinPI1803_TSB_R6Jul 23, 2021

          TECHNICAL SERVICE BULLETIN PRODUCT IMPROVEMENT CAMPAIGN PI1803_TSB_R6: KNOCK SENSOR DETECTION SYSTEM - ECU - LOGIC IMPROVEMENT (PI1803) - This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) ...

        • Service bulletinPI1803YZ_TSB_R3Jul 1, 2020

          PRODUCT IMPROVEMENT CAMPAIGN ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z_Rev3) - This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1803, Rev 10, 03/16/2020) titled "Knock Sensor Detection System - ECU Logic ...

        • Service bulletinPI1803YZ_TSB_R1Apr 9, 2020

          TSB - ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z) This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1803, Rev 10, 03/16/2020) titled "Knock Sensor Detection System - ECU Logic Improvement".

        • Service bulletinPI1803_TSB_R5Mar 17, 2020

          TSB - REV 5 -KNOCK SENSOR DETECTION SYSTEM ECU LOGIC IMPROVEMENT (PI1803) - This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.

        • Service bulletinPI1803WX_TSB_R5Nov 7, 2019

          PRODUCT IMPROVEMENT CAMPAIGN PI1803W/X_R5: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803W/X) This bulletin provides information related to the Technical Service Bulletin previously published in November 2018 (PI1803, Rev 1, 01/02/2018) titled "€œKnock Sensor Detection System - ECU Logic Improvement"€.

        • Service bulletinPI1803_TSB_R4Nov 7, 2019

          TECHNICAL SERVICE BULLETIN PRODUCT IMPROVEMENT CAMPAIGN PI1803_TSB_R4: KNOCK SENSOR DETECTION SYSTEM - ECU - LOGIC IMPROVEMENT (PI1803) - This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) ...

        • Service bulletinPI1803_TSB_R3Oct 10, 2019

          KNOCK SENSOR DETECTION SYSTEM ECU LOGIC IMPROVEMENT (PI1803). This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage

        • Service bulletinTSB_PI1803_R2May 16, 2019

          PRODUCT IMPROVEMENT CAMPAIGN KNOCK SENSOR DETECTION SYSTEM - ECU LOGIC IMPROVEMENT (PI1803) - This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive ...

        • Service bulletinPI1803WX_TSB_R4Apr 10, 2019

          ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803W/X) This bulletin provides information related to the Technical Service Bulletin previously published in November 2018 (PI1803, Rev 1, 01/02/2018) titled "Knock Sensor Detection System - ECU Logic Improvement".

        • Service bulletinVPI1803WX_TSB_R2Feb 11, 2019

          VEHICLE PRODUCT IMPROVEMENT: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803W/X) This bulletin provides information related to the Technical Service Bulletin previously published in November 2018 (PI1803, Rev 1, 01/02/2018) titled ?Knock Sensor Detection System - ECU Logic Improvement?.

        Plus 1 older ones not listed here.

        Headlights too dim or fail 1 bulletin · 68 complaints

        • Service bulletinTSB_BOD055_R1Sep 13, 2021

          INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE This bulletin provides information relating to some Kia models that may exhibit fogging, condensation, and/or moisture inside a headlamp assembly.

        Engine rattles or ticks 2 bulletins · 39 complaints

        • Service bulletinTSBENG148R4Sep 20, 2016

          TSB REV4: CHATTER/RATTLE NOISE FROM ENGINE AFTER COLD SOAK THIS BULLETIN PROVIDES INFORMATION ABOUT THE TIMING CHAIN TENSIONER REPLACEMENT ON SOME 2014~16MY CADENZA (VG), PRODUCED FROM FEBRUARY 1, 2013 THROUGH JANUARY 7, 2016, AND SOME 2014~2015MY SORENTO (XMA) VEHICLES, PRODUCED FROM DECEMBER 17, 2012 THROUGH ...

        • Service bulletinTSBENG148R3Aug 31, 2016

          CHATTER/RATTLE NOISE FROM ENGINE AFTER COLD SOAK THIS BULLETIN PROVIDES INFORMATION ABOUT THE TIMING CHAIN TENSIONER REPLACEMENT ON SOME 2014~16MY CADENZA (VG), PRODUCED FROM FEBRUARY 1, 2013 THROUGH JANUARY 7, 2016, AND SOME 2014~2015MY SORENTO (XMA) VEHICLES, PRODUCED FROM DECEMBER 17, 2012 THROUGH ...

        Burns oil or oil level rises 4 bulletins · 33 complaints

        • Service bulletinTSB_ENG222_R8Apr 3, 2025

          EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES This bulletin provides information on diagnosing and/or repairing some 2011-2024MY vehicles (refer to the table on pages 9 and 10 for applicable models and engine), which may exhibit a symptom of excessive oil consumption.

        • Service bulletinTSB_ENG222_R6Mar 1, 2022

          EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES This bulletin provides information on diagnosing and/or repairing some 2011-2021MY vehicles (refer to the tables on pages 8-9 for applicable models and engine), which may exhibit a symptom of excessive oil consumption.

        2 more on this problem
        • Service bulletinTSB_ENG222_R3Sep 1, 2021

          EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES This bulletin provides information on diagnosing and/or repairing some 2011-2019MY vehicles (refer to table below for applicable model and engine), which may exhibit a symptom of excessive oil consumption.

        • Service bulletinTSB_ENG222_R2Mar 11, 2021

          EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA ENGINES This bulletin provides information on diagnosing and/or repairing some 2011-2019MY vehicles (refer to table below for applicable model and engine), which may exhibit a symptom of excessive oil consumption.

        Battery dies or the car will not start 3 bulletins · 26 complaints

        • Service bulletinTSB-ELE069Sep 16, 2014

          DRIVER?S SIDE POWER WINDOW SWITCH REPLACEMENT This bulletin provides the procedure to replace the window motor switch of some 2014MY Sorento (XMa) vehicles, produced from December 17, 2012 through December 13, 2013, which may exhibit an intermittent parasitic draw concern.

        • Service bulletinTSB-ELE057R3Sep 11, 2014

          SERVICE ACTION: BCM UPGRADE IPM LOGIC IMPROVEMENT (SA163A) - This bulletin provides information related to a software upgrade for the Instrument Panel Module (IPM) of some 2014MY Sorento (XMa) vehicles, produced from January 22, 2013 through November 15, 2013 and equipped with a Power ...

        1 more on this problem
        • Service bulletinTSB-ELE057R2Mar 5, 2014

          BCM UPGRADE IPM LOGIC IMPROVEMENT - This bulletin provides information related to a software upgrade for the Instrument Panel Module (IPM) of some 2014MY Sorento (XMa) vehicles, produced from January 22, 2013 to November 15, 2013, and equipped with a Power Tail Gate ...

        Complaints filed by year

        Complaints by the year NHTSA received them: 2015: 19, 2016: 17, 2017: 46, 2018: 69, 2019: 116, 2020: 136, 2021: 123, 2022: 119, 2023: 112, 2024: 109, 2025: 43, 2026: 3619'1517'1646'1769'18116'19136'20123'21119'22112'23109'2443'2536'26

        136 complaints came in 2020. Owners file in waves when a problem gets press or an investigation, so a spike measures attention as much as failures.

        NHTSA investigations

        AQ23-002opened Nov 17, 2023
        Brakes · model years 2011 to 2015

        Hyundai and kia abs module fires. Open.

        NHTSA summary
        The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.
        DP22-003opened Sep 12, 2022
        Engine · model years 2011 to 2021

        Loss of motive power. Closed dec 12, 2023.

        NHTSA summary
        The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan as
        EA21-003opened Dec 22, 2021
        Engine · model years 2011 to 2014

        Engine fires. Closed feb 5, 2024, led to recall 23V-877.

        NHTSA summary
        On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles. During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types. The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement. Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia. The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY
        DP21-003opened Nov 12, 2021
        Speed control · model years 2006 to 2015

        Throttle control system vulnerabilities. Closed jun 20, 2023.

        NHTSA summary
        The Office of Defects Investigation (ODI) of the National Highway Traffic Safety Administration (NHTSA) received a petition letter dated October 10, 2021, requesting an investigation of possible defects in the electronic throttle control (ETC) system on certain Kia vehicles resulting in the opening of DP21-003. Accordingly, Model Year (MY) 2005-2016 Kia Optima/K5, MY 2006-2015 Kia Sorento, MY 2007-2016 Hyundai Elantra, MY 2007-2016 Hyundai Santa Fe, MY 2006-2015 Hyundai Sonatas are all part of the subject population. The petition was originally filed as a Vehicle Owner Questionnaire that can be reviewed at NHTSA.gov under reference (ODI) number 11439675.On November 12, 2021, ODI opened Defect Petition DP21-003 to evaluate the petitioner?s request. ODI performed trend analyses of the VOQs related to vehicle speed control issues for all the subject vehicles and found that none of the 52 Model/Model Year Hyundai/Kia vehicles demonstrated any actionable trend that warranted an investigation.Petitioners submitted 1119 VOQs and non-VOQ cases in which sudden uncommanded acceleration (SUA) or loss of motive power (LOMP) incidents were alleged.For the 1119 reports, 220 were incidents involving crashes, from which 69 subject Hyundai-Kia vehicles were inspected by Hyundai/Kia dealer technicians, Hyundai/Kia engineers, and/or third-party representatives.ODI found the inspections identified no vehicle defects related to the ETC system.Of the 220 crash-involved reports, 13 Event Data Recor
        PE19-004opened Mar 29, 2019
        Electrical · model years 2011 to 2014

        Non-crash vehicle fires. Closed dec 22, 2021, led to recall 20V-088.

        NHTSA summary
        During this Preliminary Evaluation (PE), the Office of Defects Investigation (ODI) assessed the scope, frequency and potential safety-related consequences of non-crash vehicle fires caused by both engine failures and failures of other vehicle systems/components in model year (MY) 2011-2014 Kia Optima, MY 2011-2014 Kia Sorento and MY 2010-2015 Kia Soul vehicles equipped with Theta II, Gamma, Nu and Lambda II engines (approximately 1.7 million vehicles). ODI also reviewed field and other data on other Kia vehicles (approximately 3.6 million additional vehicles) equipped with the same engines used in the above-mentioned vehicles.As a result of this PE, Kia has issued NHTSA Recalls 20V-750 and 21V-844 to address potential engine failures and fires in certain Kia vehicles equipped with various engine types.Additional information on these and other related recall actions is available in the downloadable version of this resume available at NHTSA.gov.In addition, ODI has upgraded this PE to an Engineering Analysis (EA) 21-003 which will focus on potential recall scope concerns and recall remedy concerns related to the engine failure-related recalls mentioned above and conducted previously.See the EA21-003 Opening Resume available at NHTSA.gov for more information.Also available in the downloadable version of this resume is a list of the reference numbers for the 444 ODI reports, or Vehicle Owner Questionnaires (VOQs), cited above which ODI received through mid-November 2021.Note that
        DP18-003opened Aug 21, 2018
        Electrical · model years 2011 to 2014

        Non-crash vehicle fires. Closed may 10, 2019, led to recall 18V-907.

        NHTSA summary
        In a letter dated June 11, 2018, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a safety defect investigation into non-collision related fires on model year (MY) 2011-2014 Kia Optima and Sorento, and Hyundai Sonata and Santa Fe vehicles. In a letter dated July 24, 2018, CAS requested that MY 2010-2015 Kia Soul vehicles be added to the petition. CAS stated that there is a higher number of complaints to NHTSA regarding non-crash fires on these vehicles compared to other similar vehicles. The Office of Defects Investigation (ODI) had already opened Recall Queries (RQ17-003 and RQ17-004) on all Kia and Hyundai vehicles equipped with Theta II engines for engine failures that may cause stalling and fires.The queries cover most of the petition subject Optima, Sorento, Sonata, and Santa Fe vehicles but not any of the subject Soul vehicles.On August 21, 2018, ODI opened a Defect Petition (DP18-003) to evaluate whether to grant or deny the CAS petition. ODI sent Information Request letters to Kia and Hyundai (September and October 2018) requesting information on all engine and non-engine related fires in the petition vehicles.ODI performed extensive analysis on the information obtained from Kia and Hyundai. During the DP18-003 analysis, Kia and Hyundai each initiated three additional safety recalls related to engine compartment fires on certain petitioned and non-petitioned vehicles (nearly 740,000 total vehicles: Reca
        RQ17-003opened May 18, 2017
        Engine · model years 2012 to 2014

        Scope and timeliness. Closed dec 22, 2021, led to recall 17V-224.

        NHTSA summary
        NHTSA opened Recall Query (RQ) 17-003 to investigate the timeliness and scope of Kia?s Theta II GDI engine recall (Recall No. 17V-224), and Kia?s compliance with reporting requirements. On November 23, 2020, the Agency entered into a Consent Order with Kia to administratively resolve NHTSA?s assertions of violations of law in connection with RQ17-003. NHTSA?s assertions included that Kia may be liable for civil penalties on multiple grounds, including that Recall No. 17V-224 was untimely and Kia?s recall report contained certain inaccuracies.Under the Consent Order, Kia agreed to a total civil penalty of $70,000,000. The total civil penalty included a payment of $27,000,000 as a Non-Deferred Amount.Kia also agreed to a sum of $27,000,000 as an Abeyance Amount to be deferred and held in abeyance pending its satisfactory completion, as reasonably determined by NHTSA, of the requirements of the Consent Order.Kia also agreed to a $16,000,000 Performance Obligation Amount to be expended by Kia to fulfill specified Safety Data Analytics Infrastructure obligations. The Consent Order also includes other terms designed to enhance Kia?s safety practices, and requires Kia to retain a Third-Party Auditor who directly reports to NHTSA.Other than RQ17-003, the Consent Order is not intended to affect any other current or future investigation of NHTSA which may involve vehicles equipped with Theta II GDI engines. In particular, Engineering Analysis (EA) 21-003 (which is upgraded from Prelimi
        PE13-025opened Jul 5, 2013
        Transmission and drivetrain · model years 2014

        Front axle shaft failure. Closed sep 20, 2013, led to recall 13V-355.

        NHTSA summary
        In a letter dated August 9, 2013, Hyundai-Kia America Technical Center, Inc. (Hyundai-Kia) submitted two Defect Information Reports (DIR) to NHTSA identifying a safety defect related to fracture of the right front axle shaft in MY 2013 front wheel drive Hyundai Santa Fe Sport vehicles built from July 13, 2012 through March 12, 2013 and MY 2014 front wheel drive Kia Sorento vehicles built from January 7 through March 12, 2013 (Recall Nos. 13V-355 and 13V-356).According to Hyundai-Kia, the right front axle driveshaft may develop a crack in the area of the stub at the wheel end of the shaft due to problems with the stub supplier's forging process for axles installed in vehicles built prior to March 12, 2013.When moving from a stop, the crack can lead to a separation of the shaft, causing a loud noise and loss of motive power.In addition, should the driver fail to engage the parking brake on an inclined surface, the vehicle may roll.In either case, a crash could result.ODI's review of consumer complaints and data submitted by Hyundai-Kia, identified 21 complaints alleging right-front axle shaft failure and 60 warranty claims related to right front axle replacements.All of the vehicles identified in the complaints and warranty claims were manufactured during the vehicle builds periods identified in the DIR.The Preliminary Evaluation is closed.The ODI report cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers: 1

        Recalls that include the 2014 Kia Sorento

        Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.

        23V-652Sep 25, 2023
        Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module

        Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.

        Risk and remedy
        Risk: An engine compartment fire while parked or driving can increase the risk of injury.
        Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
        21V-331May 10, 2021
        Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module

        Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles previously recalled under recall 20V-519. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.

        Risk and remedy
        Risk: An electrical short in the HECU increases the risk of a fire while parked or driving.
        Remedy: Owners are advised to park outside and away from other vehicles and structures until the recall repair is completed. Dealers will install a new multi-fuse, and inspect the HECU for leaks, replacing the HECU if necessary, free of charge. Owner notification letters were mailed on July 2, 2021. This recall supersedes previous NHTSA recall number 20V-519. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC212.
        20V-519Aug 27, 2020
        Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module

        Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.

        Risk and remedy
        Risk: If the HECU short circuits, there is an increased risk of an engine compartment fire.
        Remedy: Kia will notify owners, and dealers will inspect the HECU for leaking brake fluid and replace the HECU if necessary, free of charge. Owners are advised to park outside and away from other vehicles and structures until the recall repair is completed. The recall began October 20, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC197.
        18V-907Dec 19, 2018
        Fuel System, Gasoline:Delivery:Hoses, Lines/Piping, And Fittings

        Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.

        Risk and remedy
        Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.
        Remedy: Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
        17V-224Mar 31, 2017
        Engine And Engine Cooling:Engine

        Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.

        Risk and remedy
        Risk: Bearing wear may result in the engine seizing, increasing the risk of a crash.
        Remedy: Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.
        13V-356Aug 13, 2013
        Power Train:Axle Assembly:Axle Shaft

        Kia Motors Corp. is recalling certain model year 2014 front wheel drive Sorento vehicles manufactured January 7, 2013, through March 12, 2013; and equipped with 2.4 liter engines. Due to a manufacturing issue, the right front axle shaft may fracture.

        Risk and remedy
        Risk: A fractured front axle may result in a loss of power to the wheels. Additionally, if the vehicle is parked without the parking brake applied, it may roll away. Either condition increases the risk of a crash.
        Remedy: Kia will notify owners, and dealers will replace the front axle shaft assembly, free of charge. The recall began on September 9, 2013. Owners may contact Kia at 1-800-333-4542 . Kia's recall number is SC099.

        All 6 recalls on the 2014 Kia Sorento, with the owner complaints on each recalled system

        Guide NHTSA has an open investigation on this car. What the investigation stages mean

        Questions

        What is the most common problem on the 2014 Kia Sorento?

        Engine failure, with 183 of the 945 complaints. Owners who gave a mileage for it put the median at about 105,000 miles.

        At what mileage do 2014 Kia Sorento problems start?

        Of the 512 complaints that give a mileage, a quarter came by about 60,000 miles and half by about 83,000.

        How many 2014 Kia Sorento complaints involve a crash, fire or injury?

        65 of them (7%). The typical vehicle on this site is at 6%.

        Is there a recall for engine failure on the 2014 Kia Sorento?

        Yes, NHTSA lists a recall on the same system: 17V-224. Its summary says which failure it covers, and that isn't always the one owners describe.

        Other model years

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