Fourth generation (MQ4)
2024 Kia Sorento
- 40owner complaints
- 2recalls
- 4involved a crash
- 23,417median miles at failure
Newest report Sep 15, 2026 · checked Sep 18, 2026
Is the 2024 Kia Sorento reliable?
The 2024 Kia Sorento has 40 owner complaints on file with NHTSA, less than half the median of 145 for 2024 SUVs on this site. Of the 12 Sorento model years since 2014, it has the fewest complaints. Complaint counts rise with sales as well as faults, so read what owners report below before deciding.
When each problem shows up
Each bar covers the middle half of the mileages owners reported for that problem. A quarter saw it earlier, a quarter later. The tick is the median. Most reported: engine stalls or loses power while driving, 6 complaints.
middle half of reports, median tick. Darker bars have 75 or more reports.
Behind you
Around your mileage
Ahead of you
How this compares
40 complaints is 3.5 times fewer than the median 2024 model on this site and 3.6 times fewer than the median 2024 SUV. Among the 12 Sorento model years here it ranks 12th for complaints. Counts follow sales volume as much as reliability, so a truck that sells 700,000 a year draws more reports than a sedan that sells 200,000.
Complaints filed by year
21 complaints came in 2025, 5.2 times the year before. Owners file in waves when a problem gets press or an investigation, so a spike measures attention as much as failures.
Recalls that include the 2024 Kia Sorento
Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.
Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk and remedy
Remedy: Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.
Kia America, Inc. (Kia) is recalling certain 2024 Sorento vehicles. The motor driven power steering (MDPS) wiring harness may be incorrectly assembled, which can result in a loss of power steering assist.
Risk and remedy
Remedy: Dealers will inspect and repair, or replace the MDPS wiring harness as necessary, free of charge. Owner notification letters were mailed May 7, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC309.