Fourth generation (MQ4)
2024 Kia Sorento
The most reported problem on the 2024 Kia Sorento is stalling, with 6 complaints.
- 41owner complaints
- 2recalls
- 4involved a crash
- 23,417median miles at failure
Newest report Sep 18, 2026 · checked Oct 2, 2026
Problem sheets
No single problem on the 2024 Kia Sorento has enough owner reports for a sheet of its own yet. The counts below still cover every complaint on file.
Is the 2024 Kia Sorento reliable?
The 2024 Kia Sorento has 41 owner complaints on file with NHTSA, less than half the median of 148 for 2024 SUVs on this site. Of the 12 Sorento model years since 2014, it has the fewest complaints. Complaint counts rise with sales as well as faults, so read what owners report below before deciding.
At a glance
- Next to the 2023
- At 14 complaints for each year on the road, the 2024 runs well under the 2023 (30). That's the only adjacent model year with enough complaints to set beside it.
- Top problem
- Two problems run close. Stalling has 6 complaints and brake wear has 6, out of 41 in all. Too few of the stalling reports give a mileage to say when it starts.
- Crash, fire and injury reports
- 7 of the 41 complaints (17%) report a crash, a fire or an injury. The typical vehicle on this site sits at 6%, so this one runs well above it. Counted separately (one report can carry more than one), 4 reports mention a crash, 1 mentions a fire and 4 people were hurt.
- Recalls behind the top problems
- 2 recalls are on file, but no problem here has enough reports to set against them.
- When owners filed
- Complaints are still climbing. 2025 brought 21, the most of any year so far. So far in 2026, 16 more have come in.
When each problem shows up
Each bar covers the middle half of the mileages owners reported for that problem. A quarter saw it earlier, a quarter later. The tick is the median. Most reported: engine stalls or loses power while driving, 6 complaints.
middle half of reports, median tick. The heavier grey bars have 75 or more reports.
Behind you
Around your mileage
Ahead of you
How this compares
41 complaints is 3.4 times fewer than the median 2024 model on this site and 3.6 times fewer than the median 2024 SUV. Among the 12 Sorento model years here it ranks 12th for complaints. Counts follow sales volume as much as reliability, so a truck that sells 700,000 a year draws more reports than a sedan that sells 200,000.
Service bulletins for the 2024 Kia Sorento
Kia filed 49 bulletins and other notices with NHTSA that list the 2024 Kia Sorento. 2 of them deal with a problem owners have reported on this car. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Brakes grind, pulse or wear early 2 bulletins · 6 complaints
FRONT BRAKE DISC REPLACEMENT & BURNISHING This bulletin provides the procedure to replace the front brake discs on certain 2021-2024MY Sorento (MQ4a) vehicles produced from July 26, 2021 through March 28, 2024 and 2023-2024MY Sportage (NQ5a) vehicles produced from January 7, 2022 through May 20, 2024 ...
FRONT BRAKE DISC REPLACEMENT This bulletin provides the procedure to replace the front brake discs on certain 2021-2024MY Sorento (MQ4a) vehicles produced from July 26, 2021 through March 28, 2024 and 2023-2024MY Sportage (NQ5a) vehicles produced from January 7, 2022 through May 20, 2024 ...
Complaints filed by year
21 complaints came in 2025, 5.2 times the year before. Owners file in waves when a problem gets press or an investigation, so a spike measures attention as much as failures.
Recalls that include the 2024 Kia Sorento
Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.
Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk and remedy
Remedy: Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.
Kia America, Inc. (Kia) is recalling certain 2024 Sorento vehicles. The motor driven power steering (MDPS) wiring harness may be incorrectly assembled, which can result in a loss of power steering assist.
Risk and remedy
Remedy: Dealers will inspect and repair, or replace the MDPS wiring harness as necessary, free of charge. Owner notification letters were mailed May 7, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC309.
All 2 recalls on the 2024 Kia Sorento, with the owner complaints on each recalled system
Guide Buying one used? How to research one car’s history before you pay
Questions
What is the most common problem on the 2024 Kia Sorento?
Stalling, with 6 of the 41 complaints.
At what mileage do 2024 Kia Sorento problems start?
Of the 8 complaints that give a mileage, a quarter came by about 7,000 miles and half by about 23,000.
Is the 2024 Kia Sorento better or worse than the 2023?
Counted per year on the road, the 2024 has fewer complaints than the 2023: 14 a year against 30.
How many 2024 Kia Sorento complaints involve a crash, fire or injury?
7 of them (17%). The typical vehicle on this site is at 6%.
Is there a recall for stalling on the 2024 Kia Sorento?
No recall on file for the 2024 Kia Sorento is on the same system as stalling. Another recall may still cover your car, so check its VIN at nhtsa.gov/recalls.