Suspension noise, struts or alignment

What got replaced

Owners who name the part that was replaced mention the struts or shocks (47 reports).

Recalls and investigations

No recall on the suspension system covers the 2020 model year as of Sep 9, 2026.

When it happens

The middle half of failures fell between 20,000 and 50,000 miles, from the 27 reports that gave a mileage.

What owners wrote

“Have a 2020 palisade unlimited with self leveling shocks, started hearing clunking, knocking noise in rear. Have 74k miles currently but started hearing knocking sound at about 55k miles. Replaced shock mounts on both sides which didn’t fix the problem.”

Filed Jul 28, 2025 · 74,000 miles

“The rear shocks have gone bad 2 times already, and now are bad a third time at 28,000 miles. The shocks begin to clunk and the rear end vibrates over bumps.”

Filed Jul 3, 2025 · 28,000 miles

“2020 hyundai palisade limited with 71k miles. The rear shocks have been replaced 2x and the front struts have been replaced once already. The front struts knock over smooth rides and low impact imperfections. the rear shocks feel to have seemingly worn out, resulting in reverberating knocking sounds over bumps, cracks and road imperfections.”

Filed Jun 15, 2025 · 71,000 miles

“My rear shocks and or insulator were replaced under a TSB 22-SS-001H at 50000 miles. At 79000 they are needing replaced again. I am told the TSB no longer applies since it is out of warranty. I see others having the same issue. Can Hyundai be held accountable for obviously replacing a defective part with another one?”

Filed Jan 27, 2025 · 50,000 miles

Other problems on this car

• Windshield cracks or distorts 116 reports
• Burns oil or oil level rises 70 reports
• Seat belt or seat problems 64 reports
• Engine failure, knocking or rod bearing 56 reports
• Engine stalls or loses power while driving 54 reports
• Check engine light or misfire 30 reports
• Airbag warning light or recall 25 reports