2020 Hyundai Palisade · symptom sheet
Suspension noise, struts or alignment
- 61owner reports
- 37,000median miles
- 0involved a crash
Newest report Sep 28, 2026 · checked Oct 2, 2026
61 of the 537 complaints on this car describe suspension.
Tick what matches of 61 reports
Suspension on other Palisade years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2022, 2024, 2025, 2026.
What this problem usually is
Suspension complaints are mostly about noise and handling: a clunk over bumps, a car that pulls to one side, a ride that bounces or leans more than it used to. The more serious reports describe a part breaking or coming loose, and that's where the recalls in this group are concentrated.
What got replaced
Owners who name the part that was replaced mention the struts or shocks (48 reports).
Recalls and investigations
No recall on the suspension system covers the 2020 model year as of Oct 2, 2026.
When it happens
The middle half of failures fell between 20,000 and 70,000 miles, from the 28 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 4 service bulletins or notices for the 2020 Hyundai Palisade that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Certain 2020 – 2024 model year Palisade vehicles may exhibit a clunking or thumping noise from the rear of the vehicle while driving over rough roads. This may be caused by worn rear self-leveling shock absorbers.
Certain Palisade (LX2) vehicles may exhibit a clunking or thumping noise from the rear of the vehicle while driving over rough roads. This may be caused by worn self-leveling rear shock absorbers.
Some Palisade (LX2) vehicles may produce noise from AWD coupling vibrations when making turns caused by a logic error with the All Wheel Drive Electronic Control Unit (AWD ECU).
This bulletin describes the service procedure to inspect, and if necessary, correct a vibration on certain 2020MY Hyundai Palisade (LX2) AWD vehicles.
What owners wrote
“Have a 2020 palisade unlimited with self leveling shocks, started hearing clunking, knocking noise in rear. Have 74k miles currently but started hearing knocking sound at about 55k miles. Replaced shock mounts on both sides which didnât fix the problem.”
Filed Jul 28, 2025 · 74,000 miles
“The rear shocks have gone bad 2 times already, and now are bad a third time at 28,000 miles. The shocks begin to clunk and the rear end vibrates over bumps.”
Filed Jul 3, 2025 · 28,000 miles
“2020 hyundai palisade limited with 71k miles. The rear shocks have been replaced 2x and the front struts have been replaced once already. The front struts knock over smooth rides and low impact imperfections. the rear shocks feel to have seemingly worn out, resulting in reverberating knocking sounds over bumps, cracks and road imperfections.”
Filed Jun 15, 2025 · 71,000 miles
“My rear shocks and or insulator were replaced under a TSB 22-SS-001H at 50000 miles. At 79000 they are needing replaced again. I am told the TSB no longer applies since it is out of warranty. I see others having the same issue. Can Hyundai be held accountable for obviously replacing a defective part with another one?”
Filed Jan 27, 2025 · 50,000 miles
Should you keep driving it?
This page can't tell you that. 0 of 61 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Taking it to a shop? How to describe this problem so it gets found
Other problems on this car
- Windshield cracks or distorts 116 reports
- Burns oil or oil level rises 75 reports
- Seat belt or seat problems 65 reports
- Engine failure, knocking or rod bearing 61 reports
- Engine stalls or loses power while driving 58 reports
- Check engine light or misfire 31 reports
- Airbag warning light or recall 25 reports