2020 Hyundai Palisade · symptom sheet
Windshield cracks or distorts
- 116owner reports
- 5,600median miles
- 1involved a crash
Newest report Aug 25, 2026 · checked Oct 2, 2026
156 of the 537 complaints on this car are about the windshield and wipers. 116 of those describe windshield, which makes it the most reported problem on the 2020 Palisade.
Tick what matches of 116 reports
Windshield on other Palisade years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2024, 2025, 2026.
What this problem usually is
Many windshield complaints are about cracks owners can't explain: a line that starts at the edge of the glass, or a small chip that spreads. Nearly one in five of these complaints mentions it happening again or a second windshield.
What got replaced
Owners who name the part that was replaced mention the windshield (116 reports) and the camera recalibration (3 reports).
Recalls and investigations
One recall on the windshield and wipers covers the 2020 model year. A recall on the same system isn't always the same failure, so read the defect text.
The windshield wiper motor may become inoperative, causing the wipers to fail.
All 5 recalls on the 2020 Hyundai Palisade, with the owner complaints on each recalled system
NHTSA investigations into the windshield and wipers on the Palisade
Windshield wiper failure. Closed may 26, 2023, led to recall 23V-180.
None of these investigations covers the 2020 model year.
When it happens
The middle half of failures fell between 2,000 and 10,700 miles, from the 82 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 2 service bulletins or notices for the 2020 Hyundai Palisade that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
This bulletin describes the procedure to replace the inside belt molding and attach pads to the side view mirror seal, side view mirror hole, and glass run on certain Palisade vehicles experiencing wind and/or whistling noise while driving.
This bulletin provides troubleshooting information on how to identify and repair whistling/wind noise that occurs around the door glass area while driving.
What owners wrote
“A few days ago a small pebble was thrown up from a car in front of me while traveling from work which led to a small 1" spider crack in the windshield. By the next morning, this spider had grown to about 1' long. And now by the end of this week it has grown to more than 2' long.”
Filed Nov 19, 2021
“When driving down the tollway in my city early in the morning, no cars around for at least 200 yards, something small hit my windshield causing a spiderweb crack in the center of windshield. Will have owned the vehicle for 2 weeks as of tomorrow and has less than 3k miles on it.”
Filed Sep 10, 2021
“While we were in a store shopping the windshield spontaneously cracked. No reason, not caused by a rock chip or any other impact.”
Filed Sep 5, 2021
“The rear windshield shattered unprovoked. This was only 3 weeks after being repaired for the same issue. This is the third time.”
Filed Aug 12, 2021
Should you keep driving it?
This page can't tell you that. 1 of 116 reports involved a crash and 2 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Paid for this repair before a recall covered it? How recall reimbursement works
Other problems on this car
- Burns oil or oil level rises 75 reports
- Seat belt or seat problems 65 reports
- Engine failure, knocking or rod bearing 61 reports
- Suspension noise, struts or alignment 61 reports
- Engine stalls or loses power while driving 58 reports
- Check engine light or misfire 31 reports
- Airbag warning light or recall 25 reports