Diagsheet

2019 Honda Pilot · symptom sheet

Backup camera goes black or freezes

  • 81owner reports
  • 11,000median miles
  • $1,000median quote
  • 1involved a crash

Newest report Sep 14, 2026 · checked Oct 2, 2026

81 of the 201 reports of infotainment on the 2019 Pilot describe backup camera failure.

Part of Infotainment, screen or backup camera fails (201 reports) · also: screen freezing

3 recalls on this systemcovering the 2019 model year
1 crashin 81 reports

Tick what matches of 81 reports

15
4
11
13
34
2

Backup camera failure on other Pilot years

Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2014, 2015, 2016, 2017, 2018, 2022, 2023, 2024, 2025, 2026.

What got replaced

Owners who name the part that was replaced mention the camera (81 reports), the head unit or screen (50 reports) and the wiring or connector (8 reports).

Recalls and investigations

3 recalls on the electrical system cover the 2019 model year. A recall on the same system isn't always the same failure, so read the defect text.

23V-431Jun 15, 2023
Back Over Prevention:Display Function

Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display.

Risk, remedy and owner complaints on recall 23V-431

20V-439Jul 28, 2020
Back Over Prevention: Sensing System: Camera

Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle.

Risk, remedy and owner complaints on recall 20V-439

20V-440Jul 28, 2020
Electrical System:Software

Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying.

Risk, remedy and owner complaints on recall 20V-440

All 13 recalls on the 2019 Honda Pilot, with the owner complaints on each recalled system

NHTSA investigations into the electrical system on the Pilot

PE12-026opened Oct 2, 2012
Electrical · model years 2003 to 2004

Ignition interlock failure - rollaway. Closed jan 14, 2013, led to recall 12V-573.

EA11-012opened Sep 12, 2011
Electrical · model years 2003 to 2005

Low beam headlights stop illuminating. Closed sep 17, 2012, led to recall 12V-136.

None of these investigations covers the 2019 model year.

What owners paid

6 of the 81 reports quote a price. Each dot is one quote. The middle half runs $800 to $1,300.

$800$1,000$1,300
$0k$2k$4k$6k$8k

When it happens

The middle half of failures fell between 2,000 and 26,500 miles, from the 20 reports that gave a mileage.

Complaints by the year NHTSA received them: 2019: 12, 2020: 6, 2021: 4, 2022: 1, 2023: 12, 2024: 23, 2025: 18, 2026: 512'196'204'211'2212'2323'2418'255'26

What owners wrote

“The rear back up cameras are all showing purple, green and yellow on the display. The dealers have told others with this issue that it is not covered under warranty. There are many cars with this problem. This happened very randomly.”

Filed Apr 7, 2024

“The backup camera image is distorted and the coloring is wrong (green and purple) and you cannot see the image from the camera. When researching online, there are numerous reports of 2019 Honda Pilot with similar issues. This situation happens when moving in reverse when the backup camera is on.”

Filed Mar 28, 2024

“Backup camera recently began displaying a purple and green screen making the image in the backup view unable to be seen. Vehicle is garage parked or nearly always under covered parking. Taken to a Honda dealership and told camera needs to be replaced.”

Filed Mar 1, 2024

“Place vehicle into reverse gear, then backup camera displays on infotainment screen, The view on the screen displayed in purple , green and blue hues making the image of what is behind the vehicle unclear and unsafe to operate in reverse.”

Filed Sep 22, 2023

Should you keep driving it?

This page can't tell you that. 1 of 81 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.

Guide Paid for this repair before a recall covered it? How recall reimbursement works

Other problems on this car