2016 Honda Pilot · symptom sheet
Infotainment, screen or backup camera fails
- 147owner reports
- 41,302median miles
- $400median quote
- 0involved a crash
Newest report Aug 6, 2026 · checked Oct 2, 2026
799 of the 1,707 complaints on this car are about the electrical system. 147 of those describe infotainment.
Tick what matches of 147 reports
Infotainment on other Pilot years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2014, 2015, 2018, 2022, 2023, 2024, 2025, 2026.
What this problem usually is
Screen complaints read like a list of small betrayals. The display goes black or freezes, the backup camera shows nothing when you shift into reverse, CarPlay or Android Auto keeps dropping, or the radio changes volume on its own. Many owners had a software update that didn't fix it. A narrower sheet covers backup camera failures on their own, and another covers screens that freeze.
What got replaced
Owners who name the part that was replaced mention the head unit or screen (73 reports), the software (11 reports), the camera (9 reports) and the module (5 reports).
Recalls and investigations
One recall on the electrical system covers the 2016 model year. A recall on the same system isn't always the same failure, so read the defect text.
In the affected vehicles, when one of the safety systems such as tire pressure monitoring, anti-lock braking or electronic stability control malfunctions, there is potential that the instrument panel will not illuminate the corresponding warning light, however the warning lamps will illuminate when the ignition is turned off and then turned back on.
All 8 recalls on the 2016 Honda Pilot, with the owner complaints on each recalled system
NHTSA investigations into the electrical system on the Pilot
Ignition interlock failure - rollaway. Closed jan 14, 2013, led to recall 12V-573.
Low beam headlights stop illuminating. Closed sep 17, 2012, led to recall 12V-136.
None of these investigations covers the 2016 model year.
What owners paid
12 of the 147 reports quote a price. Each dot is one quote. The middle half runs $300 to $1,000.
When it happens
The middle half of failures fell between 30,000 and 65,000 miles, from the 84 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 17 service bulletins or notices for the 2016 Honda Pilot that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Honda Service News Article Android Display Audio Screen Goes blank during LaneWatch Calmera Aiming
Owner Notification Letter - The vehicle may not start upon first press of the ENGINE START/STOP button. Also, the MID displays the error message KEYLESS START SYSTEM ERROR, and DTC B12C5 (Engine Start/Stop Switch Failure) is stored.
The vehicle may not start upon first press of the ENGINE START/STOP button. Also, MID displays the error message KEYLESS START SYSTEM ERROR, and DTC B12C5 (Engine Start/Stop Switch Failure) is stored.
Bluetooth HandsFreeLink freezes after a phone call, and stored voice tags are missing when the ignition is turned to ON.
13 more on the 2016 Honda Pilot page.
What owners wrote
“Vehicle audio has a kind of its own, on/off/ up/ down all without touching the screen or buttons. Goes all the way to max volume without warning. Definitely a safety risk when you are not expecting noise at all.”
Filed Jan 23, 2024
“The rear view camera doesnât always work on the display on the dash. When we put it in reverse the screen shows black instead of what is behind our vehicle. This issue is intermittent.”
Filed Jun 26, 2023
“After 30 - 40 minutes of driving the audio is overcome by extreme static and popping and affects all componets ( radio, DVD, XM, CD, etc) would seem something is getting hot after 30 minutes so a possible fire or melting situation . Honda dealer does not seem to know an answer and this issue is being discussed on Honda Pilot owners blog and it quite widespread”
Filed Jan 30, 2023
“The infotainment screen and system frequently shut off as you are driving down the road. It has been doing it for years and Iâve brought it in to the dealer for them to update the software and other tricks they said they could do. It did not help and the problem is getting more frequent.”
Filed Oct 14, 2022
Should you keep driving it?
This page can't tell you that. 0 of 147 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Paid for this repair before a recall covered it? How recall reimbursement works
Other problems on this car
- Engine stalls or loses power while driving 413 reports
- Engine failure, knocking or rod bearing 350 reports
- Check engine light or misfire 165 reports
- Battery dies or the car will not start 159 reports
- Multiple warning lights come on at once 97 reports
- Transmission shudders, slips or shifts hard 74 reports
- Auto start-stop will not restart the engine 54 reports
- Engine rattles or ticks 51 reports
- A/C blows warm or the compressor fails 38 reports
- Traction control or StabiliTrak light comes on 37 reports
- Fuel pump failure 34 reports
- Brakes grind, pulse or wear early 31 reports