2017 Honda Pilot · symptom sheet

Infotainment, screen or backup camera fails

58owner reports
34,200median miles
$2,000median quote
0involved a crash

Newest report Aug 9, 2026 · checked Sep 9, 2026

379 of the 918 complaints on this car are about the electrical system. 58 of those describe infotainment.

Tick what matches of 58 reports

screen goes black or freezes

backup camera shows nothing

the radio or volume acts on its own

a software update did not fix it

What got replaced

Owners who name the part that was replaced mention the head unit or screen (35 reports), the camera (7 reports) and the module (3 reports).

Recalls and investigations

No recall on the electrical system covers the 2017 model year as of Sep 9, 2026.

NHTSA investigations into the electrical system on the Pilot

PE12-026opened Oct 2, 2012

Electrical · model years 2003 to 2004

Ignition interlock failure - rollaway. Closed jan 14, 2013, led to recall 12V-573.

NHTSA summary

On December 10, 2012, Honda Motor Company submitted a defect information report to NHTSA regarding ignition interlocks in approximately 576,117 model year MY) 2003 through 2004 Honda Pilot and Odyssey vehicles that are the subject of this investigation and 231,044 MY 2003 through 2006 Acura MDX vehicles (Recall No. 12V-573).Honda's report states that a design change to the ignition switch used in the recalled vehicles reduced the range of rotation for the ignition switch from 160 degrees in earlier designs to 125 degrees without a corresponding change to the ignition interlock blocking mechanism.The result was that excessive rotational force could damage a lever that would allow the driver to remove the ignition key that was in a position other than the Park position, which may allow the vehicle to roll away.ODI identified 176 complaints related to the alleged defect, including 48 roll away crashes.Threeof the incidents resulted in the following injuries to pedestrians:1) a broken foot and torn Achilles tendon; 2) a fractured fibula and crush injuries to a shin area; and 3) an incident requiring unspecified treatment at a hospital emergency room.This investigation is closed.The VOQs associated with this investigation are: 10486515, 10486393, 10486100, 10485010, 10482229, 10482091, 10481169, 10481105, 10481079, 10481027, 10480804, 10480648, 10480099, 10480009, 10479934, 10479695, 10479561, 10479517, 10479494, 10479484, 10479437, 10479421, 10479409, 10479343, 10478916, 10478876

EA11-012opened Sep 12, 2011

Electrical · model years 2003 to 2005

Low beam headlights stop illuminating. Closed sep 17, 2012, led to recall 12V-136.

NHTSA summary

This investigation was prompted by Preliminary Evaluation (PE) 11-017, and was based on reports from consumers alleging that both low beam headlights stopped illuminating simultaneously.Some complainants also reported that the combination switch (switch) that controls the headlights and turn signals, and/or its electrical wiring harness connector were damaged by overheating.ODI's PE information request letter asked Honda for certain data on model years (MY) 2002-2006 CR-V, 2003-2008 Pilot, 2003-2008 Element, 2001-2005 Civic, and 2000-2001 S 2000 vehicles.Analysis of complaint and Honda data show that a complete low beam headlight circuit failure occurs in models with 2-bulb headlight systems (i.e., a single bulb on each side for high and low beam).Models with 2-bulb systems include MY 2002-2004 CR-V, 2003-2005 Pilot, 2001-2003 Civic, and 2003-2008 Element.Models with 4-bulb headlight systems (i.e., two bulbs on each side, one for high and one for low beam) have different electrical circuits for the headlights and do not experience the same failure mechanism as the 2-bulb system.MY 2000-2001 S 2000 models with 2-bulb high intensity discharge headlights also have different electrical circuits for the headlights and do not experience the same failure mechanism.Honda introduced the 4-bulb headlight system in CR-V in MY 2005, in Pilot in MY 2006, and in Civic in MY 2004.On March 29, 2012 Honda submitted a defect information report (DIR) to recall 554,428 vehicles, including MY 200

None of these investigations covers the 2017 model year.

What owners paid

13 of the 58 reports quote a price. Each dot is one quote. The middle half runs $900 to $6,277.

$900$2,000$6,277

$0k$2k$4k$6k$8k

When it happens

The middle half of failures fell between 25,000 and 42,073 miles, from the 19 reports that gave a mileage.

117

419

520

821

1622

1123

324

325

726

What owners wrote

“Digital speedometer stop working. It wonât display. It has happened before, and itâs happening again. This is dangerous to my driving as I have no idea how fast Iâm driving when there is no display of my speed. I read from Honda Pilot community there are many others Honda Pilot owners have this same issue. This should be safety recall as itâs driving safety issue. Thank you for looking into my concerns.”
Filed Jul 13, 2026

“My speedometer display keeps going blank in the instrument cluster. I will be driving and it would go blank, and stay blank in extented periods of time. This is a car not driven much due to this reason. The milage is still 70k. The speedometer gage goes blank and does not turn on.”
Filed Jul 1, 2026

“Four warning lights have been on for the past week. Brought it to Honda for diagnosis and repair, and they state that the multi-purpose camera has failed and will need to be replaced at a cost of $1,900. This is seems like a huge safety issue and, after reading several forums, appears to be a global issue.”
Filed Dec 9, 2024

“The radio intermittently changes volume, brightness level, turns off/on all by itself. This has caused the volume to get so loud I have to take my eyes off the road. There has been several other complaints online about this. It's dangerous to be driving to have the radio all of a sudden startle everyone and the driver tries to fix it while driving”
Filed Apr 15, 2024

Should you keep driving it?

This page can't tell you that. 0 of 58 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation.