Diagsheet

2015 Ford Explorer · symptom sheet

Windshield cracks or distorts

  • 146owner reports
  • 95,000median miles
  • 0involved a crash

Newest report Sep 21, 2026 · checked Oct 2, 2026

446 of the 1,791 complaints on this car are about the structure. 146 of those describe windshield.

1 recall on this systemcovering the 2015 model year
No crash reportedin 146 reports
NHTSA investigation1 covering the 2015

Tick what matches of 146 reports

1
3
3
24
6

Windshield on other Explorer years

Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2020, 2021, 2022, 2023, 2025, 2026.

What this problem usually is

Many windshield complaints are about cracks owners can't explain: a line that starts at the edge of the glass, or a small chip that spreads. Nearly one in five of these complaints mentions it happening again or a second windshield.

Read the full explainer · Which cars report it most

What got replaced

Owners who name the part that was replaced mention the windshield (144 reports).

Recalls and investigations

One recall on the structure covers the 2015 model year. A recall on the same system isn't always the same failure, so read the defect text.

24V-031Jan 19, 2024
Structure:Body:Roof And Pillars

The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.

Risk, remedy and owner complaints on recall 24V-031

All 9 recalls on the 2015 Ford Explorer, with the owner complaints on each recalled system

NHTSA investigations into the structure on the Explorer

DP25-001opened Sep 5, 2025
Structure · model years 2020

Underbody shields detachment. Closed apr 9, 2026.

PE23-001opened Jan 27, 2023
Structure · model years 2011 to 2019

Windshield trim molding item detachment. Closed feb 8, 2024, led to recall 24V-031.

RQ08-003opened Jun 23, 2008
Structure · model years 2004

Rear liftgate glass hatch failure. Closed oct 24, 2008.

PE04-045opened Jun 2, 2004
Structure · model years 2002

Rear liftgate glass assembly. Closed sep 28, 2004, led to recall 04V-442.

EA00-012opened Apr 14, 2000
Structure · model years 1991 to 1994

Spare tire winch cable. Closed oct 20, 2000.

PE99-072opened Nov 30, 1999
Structure · model years 1991 to 1994

Spare tire winch cable. Closed apr 14, 2000.

RQ99-016opened Jul 29, 1999
Structure · model years 1991 to 1995

Liftgate support bracket failure. Open, led to recall 99V-310.

PE99-049opened Jul 28, 1999
Visibility · model years 1997 to 1999

Windshield wiper malfunction. Closed apr 24, 2000, led to recall 00V-072.

EA99-004opened Jan 15, 1999
Visibility · model years 1992 to 1994

Blower assembly fires. Closed apr 18, 2000.

DP98-008opened Sep 4, 1998
Visibility · model years 1992 to 1994

Heater blower assembly fire. Closed sep 11, 1998.

PE98-048opened Sep 4, 1998
Visibility · model years 1992 to 1994

Blower assembly fires. Closed jan 15, 1999.

DP98-001opened Jan 6, 1998
Structure · model years 1991 to 1994

Heavy lateral vibration. Closed feb 4, 1998.

EA97-011opened May 23, 1997
Structure · model years 1991 to 1994

Sunroof shattering and separation. Closed jan 20, 1998, led to recall 97V-235.

PE96-074opened Dec 17, 1996
Structure · model years 1992 to 1993

Sunroof (air roof) shatter. Closed may 23, 1997.

When it happens

The middle half of failures fell between 62,000 and 133,035 miles, from the 86 reports that gave a mileage.

Complaints by the year NHTSA received them: 2015: 1, 2016: 5, 2018: 2, 2019: 6, 2020: 5, 2021: 4, 2022: 3, 2023: 37, 2024: 31, 2025: 39, 2026: 131'155'162'186'195'204'213'2237'2331'2439'2513'26

Is this a known problem?

The manufacturer has sent NHTSA 3 service bulletins or notices for the 2015 Ford Explorer that deal with this problem. Newest first.

Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.

What owners wrote

“The side trim pieces on the windshield have flown off my car and the gasket around the windshield has torn off. I've had to replace them three times on each side. I have a 2015 Ford Explorer.”

Filed May 14, 2024

“Outer Windshield Panel on Drivers Side completely detached and blew off into oncoming and following traffic without warning. It did not make contact with any vehicle or pedestrian, however the risk was still there.”

Filed Jan 2, 2024

“I was driving on the interstate at 65mph and the driverside windshield panel flew off. As far as I know, it did not hit any vehicles that were traveling behind me.”

Filed Feb 11, 2023

“The vertical black plastic trim piece along the side of the windshield on the drivers side of the car detached and flew away while driving on the highway.”

Filed Feb 10, 2023

Should you keep driving it?

This page can't tell you that. 0 of 146 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.

Guide Paid for this repair before a recall covered it? How recall reimbursement works

Other problems on this car