Second generation
2020 Ford Edge
The most reported problem on the 2020 Ford Edge is transmission shudder, with 106 complaints, usually around 78,000 miles.
- 318owner complaints
- 4recalls
- 12involved a crash
- 64,000median miles at failure
Newest report Sep 26, 2026 · checked Oct 2, 2026
What is your Edge doing?
Each one opens a sheet built from the owner reports of that problem on the 2020 model year.
Is the 2020 Ford Edge reliable?
The 2020 Ford Edge has 318 owner complaints on file with NHTSA, 1.4 times the median of 233 for 2020 SUVs on this site. Of the 11 Edge model years since 2014, it has the 7th most complaints. Complaint counts rise with sales as well as faults, so read what owners report below before deciding.
At a glance
- Next to the 2019 and 2021
- Complaints ease off across these three model years. Counted per year on the road, the 2019 draws 96, the 2020 45 and the 2021 18.
- Top problem
- Transmission shudder leads with 106 of the 318 complaints (33%), ahead of transmission failure at 27. A quarter of the 54 owners who gave a mileage for transmission shudder saw it by about 60,000 miles, and half by about 78,000.
- Crash, fire and injury reports
- 19 of the 318 complaints (6%) report a crash, a fire or an injury, about the 6% typical of vehicles on this site. Counted separately (one report can carry more than one), 12 reports mention a crash, 1 mentions a fire and 15 people were hurt.
- Recalls behind the top problems
- Transmission shudder and transmission failure share a recall on the same system (20V-550 and 21V-011). Infotainment has none. A recall on the same system doesn't always cover the failure owners describe, so compare its summary with the complaints.
- When owners filed
- Complaints are still climbing. 2025 brought 113, the most of any year so far. So far in 2026, 79 more have come in.
When each problem shows up
Each bar covers the middle half of the mileages owners reported for that problem. A quarter saw it earlier, a quarter later. The tick is the median. Most reported: transmission shudders, slips or shifts hard, 106 complaints.
middle half of reports, median tick. The heavier grey bars have 75 or more reports.
Behind you
Around your mileage
Ahead of you
How this compares
318 complaints is 1.5 times the median 2020 model on this site and 1.4 times the median 2020 SUV. Among the 9 Edge model years here it ranks 7th for complaints. Counts follow sales volume as much as reliability, so a truck that sells 700,000 a year draws more reports than a sedan that sells 200,000.
Service bulletins for the 2020 Ford Edge
Ford filed 160 bulletins and other notices with NHTSA that list the 2020 Ford Edge. 46 of them deal with a problem owners have reported on this car. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Transmission shudders, slips or shifts hard 6 bulletins · 106 complaints
Reasons for update: update the Parts list to add a note to clarify the application of the part numbers W520102-S442 and 4S4Z-3N324-AA "FWD Only".
Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder chatter condition, most noticeable at low speeds turning No relevant diagnostic trouble codes (DTCs) present This may be due to internal rear ...
4 more on this problem
Some 2019-2021 Edge/Nautilus vehicles equipped with all-wheel drive (AWD) may exhibit a noise/vibration/chatter/shudder/grind/bind from the rear of the vehicle during low speed turning events.
Some 2019-2023 Edge/Nautilus and 2022-2023 Maverick vehicles equipped with all wheel drive (AWD) may exhibit chatter/shudder during low speed turning events. This may be due to fluid contamination in the rear drive unit (RDU).
Some 2019-2023 Edge/Nautilus, 2020-2023 Escape/Corsair, 2021-2023 Bronco Sport, 2022-2023 Maverick vehicles equipped with all wheel drive (AWD) may exhibit chatter/shudder during low speed turning events.
Some 2019-2021 Edge/Nautilus, 2020-2021 Escape/Corsair, 2021 Bronco Sport vehicles equipped with all wheel drive (AWD) may exhibit chatter/shudder during low speed turning events due to fluid contamination.
Transmission jerks, lurches or bangs into gear 3 bulletins · 56 complaints
Some 2019-2021 Edge/Nautilus vehicles built on or before 11-Mar-2021 and equipped with a 8F35 transmission may exhibit a shudder/buck/jerk while driving up to 35 mph (57 km/h). This may be due to the software in the powertrain control module (PCM).
Some 2019-2021 Edge and 2019-2020 Nautilus vehicles built on or before 11-Mar-2021 and equipped with a 8F35 transmission may exhibit a shudder/buck/jerk while driving up to 35 mph (57 km/h).
1 more on this problem
Some 2019-2020 Edge/Nautilus vehicles equipped with an 8F57 transmission may exhibit a harsh engagement when shifting from PARK to REVERSE, PARK to DRIVE and/or REVERSE to DRIVE with no DTCs present. The vehicle may also exhibit a harsh upshift and downshift.
Infotainment, screen or backup camera fails 22 bulletins · 27 complaints
Various 2020-2026 Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC).
Some 2020-2025 various Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC).
20 more on this problem
Various 2019-2024 Ford and Lincoln vehicles equipped with SYNC 3 may experience a partially or fully black center display screen at start-up using Apple CarPlay or Android Auto. This does not affect rear camera operation.
Certain 2018 - 2024 Model Year Various Vehicles Update SYNC Software In all the affected vehicles, due to an error in the SYNC software, you may experience SYNC system instability concerns and/or a failure to preserve certain settings across ignition cycles.
Some 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various FordPass/LincolnWay connectivity concerns including but not limited to: missing activation prompt (pop-up) on the vehicle's center display screen when attempting to activate ...
Some 2018-2022 Ford/Lincoln vehicles equipped with a wireless charging pad may exhibit one of the following if the customer is using a Magsafe iPhone (iPhone 12 or 13): slow charging, inoperative, notification that the phone has been mispositioned on the ...
Some 2019-2022 Edge/Nautilus, 2018-2022 Expedition/Navigator, 2020-2022 Explorer/Aviator vehicles equipped with a family entertainment system may experience the audio is not synchronized with the video display when using the vehicle speakers.
Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software.
Some 2018-2021 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the telematics control ...
Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed.
Some 2018-2021 Ford/Lincoln vehicles equipped with a wireless charging pad may exhibit an inoperative charging pad, slow charging, a notification that the phone has been mispositioned on the charging pad and/or the phone charging icon in the center screen is ...
Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the telematics control ...
Plus 10 older ones not listed here.
Transmission slips 1 bulletin · 17 complaints
Some 2018-2022 Ford and Lincoln vehicles equipped with the 8F35 transmission built on or before 16-Mar-2022 may exhibit transmission slip during acceleration from a stop when hot. This may be due damaged internal case half pump seals (7N265).
Engine overheats or leaks coolant 3 bulletins · 14 complaints
Some 2019-2020 Edge/Nautilus vehicles equipped with a 2.0L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0128, P0217, P044C, P1026, P1285, P1299, P139A and/or P2457 stored in the powertrain ...
Some 2015-2020 F150/Edge/Fusion, 2016-2018 MKX, 2019-2020 Nautilus, and 2017-2020 Continental vehicles equipped with 2.7L EcoBoost engines may exhibit an illuminated malfunction indicator lamp (MIL) and/or Engine Coolant Over Temperature warning with ...
1 more on this problem
Some 2019-2020 Edge/Escape/Nautilus/Corsair vehicles equipped with 2.0L EcoBoost engines may exhibit low coolant, white smoke from the tailpipe, an over temperature warning in the instrument panel cluster (IPC), external coolant leaking, and/or illuminated ...
Seat belt or seat problems 2 bulletins · 12 complaints
Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 Ranger/Nautilus, 2020-2022 ...
Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus, 2021 Bronco ...
Check engine light or misfire 7 bulletins · 8 complaints
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025.
Some 2021-2023 Ford and Lincoln vehicles equipped with a 2.7L or 3.0L engine may exhibit an upper engine thump/knock noise coming from the left cylinder head. This condition is most noticeable at idle and may lessen at higher engine speed or while driving.
5 more on this problem
Some 2019-2022 Edge/Nautilus, 2020-2022 Escape/Corsair, and 2021-2022 Bronco Sport vehicles equipped with a 2.0L EcoBoost or 2.3L EcoBoost may exhibit a lack of power with an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) ...
Some 2019-2020 Edge/Nautilus vehicles equipped with 2.0L EcoBoost engine and built on or before 14-Oct-2020 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0137, P0141 and/or P2096.
Some 2019-2021 Edge/Nautilus/Ranger, 2020-2021 Escape/Corsair/Explorer, and 2021 Bronco Sport vehicles equipped with a 2.0L/2.3L EcoBoost may exhibit a lack of power with an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) ...
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025.
Some 2019-2020 Edge/Nautilus/Ranger, 2020 Escape and 2020-2021 Corsair/Explorer vehicles equipped with a 2.0L/2.3L EcoBoost may exhibit a lack of power with an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P02AB, P0243, ...
Brakes grind, pulse or wear early 2 bulletins · 8 complaints
Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00.
Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00.
Complaints filed by year
113 complaints came in 2025, 1.9 times the year before. Owners file in waves when a problem gets press or an investigation, so a spike measures attention as much as failures.
NHTSA investigations
Rearview camera fmvss 111 noncompliance. Open.
NHTSA summary
Recalls that include the 2020 Ford Edge
Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Risk and remedy
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
Risk and remedy
Remedy: Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk and remedy
Remedy: Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
Risk and remedy
Remedy: Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.
All 4 recalls on the 2020 Ford Edge, with the owner complaints on each recalled system
Guide NHTSA has an open investigation on this car. What the investigation stages mean
Questions
What is the most common problem on the 2020 Ford Edge?
Transmission shudder, with 106 of the 318 complaints. Owners who gave a mileage for it put the median at about 78,000 miles.
At what mileage do 2020 Ford Edge problems start?
Of the 151 complaints that give a mileage, a quarter came by about 32,000 miles and half by about 64,000.
Is the 2020 Ford Edge better or worse than the 2019 and 2021?
Counted per year on the road, the 2020 has fewer complaints than the 2019 and more complaints than the 2021: 45 a year against 96 and 18.
How many 2020 Ford Edge complaints involve a crash, fire or injury?
19 of them (6%). The typical vehicle on this site is at 6%.
Is there a recall for transmission shudder on the 2020 Ford Edge?
Yes, NHTSA lists 2 recalls on the same system: 20V-550 and 21V-011. Its summary says which failure it covers, and that isn't always the one owners describe.