2020 Ford Edge · symptom sheet
Transmission jerks, lurches or bangs into gear
- 54owner reports
- 80,000median miles
- $7,500median quote
- 0involved a crash
Newest report Aug 28, 2026 · checked Sep 19, 2026
54 of the 103 reports of transmission shudder on the 2020 Edge describe jerking or hard shifts.
Part of Transmission shudders, slips or shifts hard (103 reports) · also: hesitation when accelerating
Tick what matches of 54 reports
What got replaced
Owners who name the part that was replaced mention the torque converter (11 reports).
Recalls and investigations
2 recalls on the transmission and drivetrain cover the 2020 model year. A recall on the same system isn't always the same failure, so read the defect text.
Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
Risk and remedy
Remedy: Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.
Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
Risk and remedy
Remedy: Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.
What owners paid
6 of the 54 reports quote a price. Each dot is one quote. The middle half runs $725 to $8,000.
When it happens
The middle half of failures fell between 62,000 and 100,000 miles, from the 25 reports that gave a mileage.
What owners wrote
“Car is glitching, jerking between 20-40 mph there is a burnt smell also Car jerks when put in drive and reverse. Car jerks when driving FORD and AAMCO SAID WE NEED NEW REBUILD TRANSMISSION AND TORQUE FOR $7,500 car only has 53,400 miles 6 years old”
Filed Jun 27, 2026 · 53,400 miles
“Transmission will jerk and have issues shifting, it is causing issues with acceleration and driving. it is distracting and causing fear the car will not make it from point a to b. the car only has 109k miles the transmission should not already be failing.”
Filed Apr 27, 2026 · 109,000 miles
“Around 80,000 miles it started shuddering and jerking at lower speeds. It has progressively gotten worse, there is a service bulletin for it but no recall. This happened after my extended warranty was up. Quoted $9,300 for torque converter and refab transmission.”
Filed Nov 1, 2025 · 80,000 miles
“Vehicle shuddering bucking and jerking at lower speeds. Shifting is erratic. Dealership diagnosis was a bad tourque converter. Apparently this is a know issue. See Ford TSB 21-2389. Had the vehicle in last month and they replaced the rear differential. Vehicle had less than 60k miles on it. Warrenty had expired while I was waiting for a service appointment (5 years or 60k) repair cost is over $3000”
Filed Jul 15, 2025 · 60,000 miles
Should you keep driving it?
This page can't tell you that. 0 of 54 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation.
Other problems on this car
- Transmission fails or needs replacement 27 reports
- Infotainment, screen or backup camera fails 27 reports
- Engine stalls or loses power while driving 26 reports