2020 Ford Edge · symptom sheet
Transmission jerks, lurches or bangs into gear
- 56owner reports
- 82,000median miles
- $7,500median quote
- 0involved a crash
Newest report Sep 18, 2026 · checked Oct 2, 2026
56 of the 106 reports of transmission shudder on the 2020 Edge describe jerking or hard shifts.
Part of Transmission shudders, slips or shifts hard (106 reports) · also: hesitation when accelerating
Tick what matches of 56 reports
Jerking or hard shifts on other Edge years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2014, 2015, 2016, 2017, 2018, 2021, 2022.
What this problem usually is
This is the narrower sheet inside transmission shudder for shifts that jerk, lurch or bang. Where the wider sheet also takes in slipping and vibration, these reports are about a shift that arrives too hard: the car lunges forward, or a clunk comes through the floor as it drops into gear.
What got replaced
Owners who name the part that was replaced mention the torque converter (12 reports).
Recalls and investigations
2 recalls on the transmission and drivetrain cover the 2020 model year. A recall on the same system isn't always the same failure, so read the defect text.
An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
The start/stop accumulator endcap may have missing or loose bolts.
All 4 recalls on the 2020 Ford Edge, with the owner complaints on each recalled system
What owners paid
6 of the 56 reports quote a price. Each dot is one quote. The middle half runs $725 to $8,000.
When it happens
The middle half of failures fell between 62,000 and 103,000 miles, from the 26 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 3 service bulletins or notices for the 2020 Ford Edge that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Some 2019-2021 Edge/Nautilus vehicles built on or before 11-Mar-2021 and equipped with a 8F35 transmission may exhibit a shudder/buck/jerk while driving up to 35 mph (57 km/h). This may be due to the software in the powertrain control module (PCM).
Some 2019-2021 Edge and 2019-2020 Nautilus vehicles built on or before 11-Mar-2021 and equipped with a 8F35 transmission may exhibit a shudder/buck/jerk while driving up to 35 mph (57 km/h).
Some 2019-2020 Edge/Nautilus vehicles equipped with an 8F57 transmission may exhibit a harsh engagement when shifting from PARK to REVERSE, PARK to DRIVE and/or REVERSE to DRIVE with no DTCs present. The vehicle may also exhibit a harsh upshift and downshift.
What owners wrote
“Torque Converter failed Car jerks at low speeds. Car was unsafe to drive, vehicle had trouble accelerating when needed. Ford Garage inspected vehicle and diagnosed the problem. There was no warning lamps or messages.”
Filed Jul 21, 2026
“Car is glitching, jerking between 20-40 mph there is a burnt smell also Car jerks when put in drive and reverse. Car jerks when driving FORD and AAMCO SAID WE NEED NEW REBUILD TRANSMISSION AND TORQUE FOR $7,500 car only has 53,400 miles 6 years old”
Filed Jun 27, 2026 · 53,400 miles
“Transmission will jerk and have issues shifting, it is causing issues with acceleration and driving. it is distracting and causing fear the car will not make it from point a to b. the car only has 109k miles the transmission should not already be failing.”
Filed Apr 27, 2026 · 109,000 miles
“Vehicle shuddering bucking and jerking at lower speeds. Shifting is erratic. Dealership diagnosis was a bad tourque converter. Apparently this is a know issue. See Ford TSB 21-2389. Had the vehicle in last month and they replaced the rear differential. Vehicle had less than 60k miles on it. Warrenty had expired while I was waiting for a service appointment (5 years or 60k) repair cost is over $3000”
Filed Jul 15, 2025 · 60,000 miles
Should you keep driving it?
This page can't tell you that. 0 of 56 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Paid for this repair before a recall covered it? How recall reimbursement works
Other problems on this car
- Transmission fails or needs replacement 27 reports
- Infotainment, screen or backup camera fails 27 reports
- Engine stalls or loses power while driving 26 reports