2016 Chrysler Town & Country · symptom sheet
Seat belt or seat problems
- 26owner reports
- 65,365median miles
- 0involved a crash
Newest report Sep 27, 2026 · checked Oct 2, 2026
26 of the 526 complaints on this car describe seat belt.
Tick what matches of 26 reports
Seat belt on other Town & Country years
Report counts are for each model year on its own, so a newer car has had less time to collect them.
What this problem usually is
This group covers the belt and the seat it's bolted to: buckles that won't latch or won't let go, belts that lock up and won't pull out, and seats that shift or rock in their tracks. It's a wide bucket, with over 9,000 complaints across the vehicles on this site, and a quarter of them mention a recall.
What got replaced
Few of these reports name the part that was replaced.
Recalls and investigations
One recall on the seats covers the 2016 model year. A recall on the same system isn't always the same failure, so read the defect text.
The nuts on the third row seatbacks were incorrectly torqued and may become loose.
All 5 recalls on the 2016 Chrysler Town & Country, with the owner complaints on each recalled system
NHTSA investigations into the seats on the Town & Country
Active head rest inadvertent deployment. Closed feb 25, 2026.
Overheating of seat heaters. Closed jun 21, 2004.
Safety belt anchorage failures. Closed dec 23, 1997, led to recall 97V-149.
Integrated child seat belt lockup. Closed aug 19, 1998, led to recall 97I-001.
Integrated child seat belt lockup. Closed feb 4, 1997.
Safety blt latch operation. Closed jun 28, 1996.
When it happens
Too few of these reports state a mileage to give a range.
Is this a known problem?
The manufacturer has sent NHTSA 2 service bulletins or notices for the 2016 Chrysler Town & Country that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Incoming Vehicles with Deployed Active Head Rest (AHR) should have a through enquiry. If there is no Broken Pieces or Electrical failure, Direction to RESET the AHR following the Procedure.
Active Head Restraint (AHR) Inadvertent Deployment - X87 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed.
What owners wrote
“Inadvertent passenger side head rest deployment while driving with no collisions.”
Filed May 21, 2026
“The middle seat (driver side) was sitting properly, it clicked into place and wasnât folded for months. It suddenly decided to fold on my child while we were driving. It hurt my child and it took an hour to get him to calm down and even be ok with going back into the van”
Filed Mar 4, 2025
“While parked in a parking lot, the active headrest restraint deployed, abruptly forcing my neck/head forward. The plastic piece inside the seat appears to be broken. After doing research, it sounds like this is a pretty widespread problem.”
Filed Sep 11, 2024
“Found the front passenger seat headrest activated and separated from the frame after entering the parked vehicle. Unable to reset the headrest. It appears that the plastic frame that holds a silver locking bar broke. There was no rear end damage or known collision from the rear to this vehicle. The car had been parked for approximately 5 hours in 90+ degree weather in Illinois before reentering the vehicle.”
Filed Aug 24, 2024
Should you keep driving it?
This page can't tell you that. 0 of 26 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Paid for this repair before a recall covered it? How recall reimbursement works
Other problems on this car
- Sliding door won't open, close or latch 138 reports
- Engine stalls or loses power while driving 81 reports
- Transmission fails or needs replacement 42 reports
- Transmission shudders, slips or shifts hard 35 reports
- Doors, latches or locks fail 33 reports
- Check engine light or misfire 25 reports