2015 Chrysler Town & Country · symptom sheet
Seat belt or seat problems
- 86owner reports
- 70,000median miles
- 3involved a crash
Newest report Jul 17, 2026 · checked Oct 2, 2026
86 of the 382 complaints on this car describe seat belt, which makes it the most reported problem on the 2015 Town & Country.
Tick what matches of 86 reports
Seat belt on other Town & Country years
Report counts are for each model year on its own, so a newer car has had less time to collect them.
What this problem usually is
This group covers the belt and the seat it's bolted to: buckles that won't latch or won't let go, belts that lock up and won't pull out, and seats that shift or rock in their tracks. It's a wide bucket, with over 9,000 complaints across the vehicles on this site, and a quarter of them mention a recall.
What got replaced
Owners who name the part that was replaced mention the buckle (8 reports).
Recalls and investigations
No recall on the seats covers the 2015 model year as of Oct 2, 2026.
NHTSA investigations into the seats on the Town & Country
Active head rest inadvertent deployment. Closed feb 25, 2026.
Overheating of seat heaters. Closed jun 21, 2004.
Safety belt anchorage failures. Closed dec 23, 1997, led to recall 97V-149.
Integrated child seat belt lockup. Closed aug 19, 1998, led to recall 97I-001.
Integrated child seat belt lockup. Closed feb 4, 1997.
Safety blt latch operation. Closed jun 28, 1996.
When it happens
The middle half of failures fell between 45,600 and 88,530 miles, from the 48 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 2 service bulletins or notices for the 2015 Chrysler Town & Country that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Incoming Vehicles with Deployed Active Head Rest (AHR) should have a through enquiry. If there is no Broken Pieces or Electrical failure, Direction to RESET the AHR following the Procedure.
Active Head Restraint (AHR) Inadvertent Deployment - X87 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed.
What owners wrote
“Driver side active head restraint popped open. The air bag did not deploy but the plastic tabs holding it together broke inside.”
Filed Sep 5, 2022
“Front passenger active head restraint (headrest) activated without a collision event.”
Filed Aug 9, 2022
“Was driving down the road and the front passenger seat headrest blew apart for no reason at all”
Filed Jun 12, 2022
“on 5/22/22 at 88,530 miles, we were stopped at a light - NO ACCIDENT! the passenger side seat headrest exploded forwarded, hitting my wife in the head, causing her extreme neck/back pain. She is seeing doctor regarding her neck/back.”
Filed May 28, 2022 · 88,530 miles
Should you keep driving it?
This page can't tell you that. 3 of 86 reports involved a crash and 10 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Taking it to a shop? How to describe this problem so it gets found
Other problems on this car
- Engine stalls or loses power while driving 46 reports
- Airbag warning light or recall 39 reports
- Transmission fails or needs replacement 25 reports