Fifth generation
2016 Chrysler Town & Country
The most reported problem on the 2016 Chrysler Town & Country is sliding door failure, with 138 complaints, usually around 60,000 miles.
- 526owner complaints
- 5recalls
- 12involved a crash
- 70,000median miles at failure
Newest report Sep 27, 2026 · checked Oct 2, 2026
What is your Town & Country doing?
Each one opens a sheet built from the owner reports of that problem on the 2016 model year.
Is the 2016 Chrysler Town & Country reliable?
The 2016 Chrysler Town & Country has 526 owner complaints on file with NHTSA, 1.3 times the median of 411 for 2016 minivans on this site. Of the 3 Town & Country model years since 2014, it has the 2nd most complaints. Complaint counts rise with sales as well as faults, so read what owners report below before deciding.
At a glance
- Next to other model years
- No model year next to the 2016 has enough complaints (at least 10) to compare it with.
- Top problem
- Sliding door failure leads with 138 of the 526 complaints (26%), ahead of stalling at 81. A quarter of the 81 owners who gave a mileage for sliding door failure saw it by about 45,000 miles, and half by about 60,000.
- Crash, fire and injury reports
- 16 of the 526 complaints (3%) report a crash, a fire or an injury, a little under the 6% typical of vehicles on this site. Counted separately (one report can carry more than one), 12 reports mention a crash, 1 mentions a fire and 9 people were hurt. The most crash reports, 4 of 12, fall under airbag.
- Recalls behind the top problems
- Transmission failure has a recall on the same system (16V-461). Sliding door failure and stalling have none. A recall on the same system doesn't always cover the failure owners describe, so compare its summary with the complaints.
- When owners filed
- Filings peaked in 2020 at 113 and have dropped every year since, to 34 in 2025. So far in 2026, 14 more have come in.
When each problem shows up
Each bar covers the middle half of the mileages owners reported for that problem. A quarter saw it earlier, a quarter later. The tick is the median. Most reported: sliding door won't open, close or latch, 138 complaints.
middle half of reports, median tick. The heavier grey bars have 75 or more reports.
Behind you
Around your mileage
Ahead of you
How this compares
526 complaints is 2.1 times the median 2016 model on this site and 1.3 times the median 2016 minivan. Among the 3 Town & Country model years here it ranks 2nd for complaints. Counts follow sales volume as much as reliability, so a truck that sells 700,000 a year draws more reports than a sedan that sells 200,000.
Service bulletins for the 2016 Chrysler Town & Country
Chrysler filed 230 bulletins and other notices with NHTSA that list the 2016 Chrysler Town & Country. 21 of them deal with a problem owners have reported on this car. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Sliding door won't open, close or latch 2 bulletins · 138 complaints
Sliding Door Lock(s) Inoperable Warranty Extension X98 The customer may describe one or more of the following: ● Either one or both of the sliding door locks do not function.
Manual Sliding Door May Not Open after The Fuel Door Is Opened Then Closed This bulletin involves replacing the latch assembly for the fuel fill door blocker.
Transmission shudders, slips or shifts hard 1 bulletin · 35 complaints
Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
Doors, latches or locks fail 3 bulletins · 33 complaints
Sliding Door Lock(s) Inoperative - X98 Warranty Extension This bulletin involves replacing either one or both of the sliding door lock actuators (if necessary).
Sliding Door Lock(s) Inoperative This bulletin involves replacing either one or both of the sliding door lock actuators (if necessary).
1 more on this problem
Latch Sliding Door For RT ONLY: Sliding Door Latch Prior to replacing these parts for an intermittent issue or complaint of the Sliding Door does not power open or close, please inspect the Sliding Door Actuator Module and latch for fretting and oxidation ...
Seat belt or seat problems 2 bulletins · 26 complaints
Incoming Vehicles with Deployed Active Head Rest (AHR) should have a through enquiry. If there is no Broken Pieces or Electrical failure, Direction to RESET the AHR following the Procedure.
Active Head Restraint (AHR) Inadvertent Deployment - X87 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed.
Check engine light or misfire 4 bulletins · 25 complaints
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Malfunction Indicator Lamp (MIL) Illuminated. Diagnostic Trouble Code (DTC) P076A ? SC Solenoid Circuit, Set.
2 more on this problem
Fuel Tank and Fuel Evap System Components 1) For JK MIL On ? P0441: Before replacing this part due to fault code P0441, check for restriction due to plastic over-flash in the Purge Hose Port of the Intake Manifold.
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached.
Engine misfire 1 bulletin · 12 complaints
PCM Replacement, MIL Illumination / DTCs P0300, P030X or P23XX This bulletin involves replacing the Powertrain Control Module (PCM) and re-flashing with the latest available software. The customer may describe an engine misfire, and runs rough.
Battery dies or the car will not start 6 bulletins · 7 complaints
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
4 more on this problem
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message
(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
Keyfob 2016 Vehicle Keyfobs with Passive Entry Keyless Go Feature - Engineering is investigating a keyfob unable to program or no function or low keyfob coin battery condition.~ Prior to replacing keyfob on MY16 vehicles, please contact Raja Charabuddi on ...
Adaptive cruise or lane keeping misbehaves 2 bulletins · 6 complaints
Cruise Control Inoperative.
Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor.
Complaints filed by year
113 complaints came in 2020. Owners file in waves when a problem gets press or an investigation, so a spike measures attention as much as failures.
NHTSA investigations
Sliding doors inoperative. Closed jul 22, 2022.
NHTSA summary
Active head rest inadvertent deployment. Closed feb 25, 2026.
NHTSA summary
Recalls that include the 2016 Chrysler Town & Country
Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk and remedy
Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Risk and remedy
Remedy: Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.
Risk and remedy
Remedy: Chrysler will notify owners, and dealers will re-torque the third row seatback nuts, free of charge. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S37.
FCA US LLC (Chrysler) is recalling certain model year 2015-2016 Chrysler Town and Country, and 2014-2015 Dodge Grand Caravan vehicles manufactured August 16, 2014, to December 5, 2015. The windshield on the affected vehicles may have been installed using expired urethane primer, allowing the windshield to become displaced in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 212, "Windshield Mounting."
Risk and remedy
Remedy: Chrysler will notify owners, and dealers will replace the windshield, free of charge. The recall began March 4, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S02.
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015. In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving.
Risk and remedy
Remedy: Chrysler will notify owners, and dealers will install new hood striker bolts with the proper torque, free of charge. The recall began on October 22, 2015. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is R53.
All 5 recalls on the 2016 Chrysler Town & Country, with the owner complaints on each recalled system
Guide Buying one used? How to research one car’s history before you pay
Questions
What is the most common problem on the 2016 Chrysler Town & Country?
Sliding door failure, with 138 of the 526 complaints. Owners who gave a mileage for it put the median at about 60,000 miles.
At what mileage do 2016 Chrysler Town & Country problems start?
Of the 318 complaints that give a mileage, a quarter came by about 55,000 miles and half by about 70,000.
How many 2016 Chrysler Town & Country complaints involve a crash, fire or injury?
16 of them (3%). The typical vehicle on this site is at 6%.
Is there a recall for sliding door failure on the 2016 Chrysler Town & Country?
No recall on file for the 2016 Chrysler Town & Country is on the same system as sliding door failure. Another recall may still cover your car, so check its VIN at nhtsa.gov/recalls.