2014 Chrysler Town & Country · symptom sheet
Seat belt or seat problems
- 109owner reports
- 76,000median miles
- $846median quote
- 4involved a crash
Newest report Aug 3, 2026 · checked Oct 2, 2026
109 of the 610 complaints on this car describe seat belt, which makes it the most reported problem on the 2014 Town & Country.
Tick what matches of 109 reports
Seat belt on other Town & Country years
Report counts are for each model year on its own, so a newer car has had less time to collect them.
What this problem usually is
This group covers the belt and the seat it's bolted to: buckles that won't latch or won't let go, belts that lock up and won't pull out, and seats that shift or rock in their tracks. It's a wide bucket, with over 9,000 complaints across the vehicles on this site, and a quarter of them mention a recall.
What got replaced
Owners who name the part that was replaced mention the buckle (7 reports).
Recalls and investigations
No recall on the seats covers the 2014 model year as of Oct 2, 2026.
NHTSA investigations into the seats on the Town & Country
Active head rest inadvertent deployment. Closed feb 25, 2026.
Overheating of seat heaters. Closed jun 21, 2004.
Safety belt anchorage failures. Closed dec 23, 1997, led to recall 97V-149.
Integrated child seat belt lockup. Closed aug 19, 1998, led to recall 97I-001.
Integrated child seat belt lockup. Closed feb 4, 1997.
Safety blt latch operation. Closed jun 28, 1996.
What owners paid
8 of the 109 reports quote a price. Each dot is one quote. The middle half runs $750 to $1,200.
When it happens
The middle half of failures fell between 50,000 and 103,000 miles, from the 67 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 2 service bulletins or notices for the 2014 Chrysler Town & Country that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Incoming Vehicles with Deployed Active Head Rest (AHR) should have a through enquiry. If there is no Broken Pieces or Electrical failure, Direction to RESET the AHR following the Procedure.
Active Head Restraint (AHR) Inadvertent Deployment - X87 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed.
What owners wrote
“The passenger seat headrest has internal damage and fallen forward. There have been no accidents and nothing has disrupted the Headrest. It is now unsafe for a passenger to be in the seat with a faulty headrest.”
Filed Feb 5, 2023
“While driving at highway speed the front passenger side headrest deployed into its crash position. There was no collision, the vehicle was at was at highway speed. The front passengerâs head was whipped forward, causing neck pain.”
Filed Jul 9, 2022
“The driver headrest popped out and struck me in the back of the head, nearly caused me to crash. I've seen online this is a previous reported issue, however no recalls. This is very dangerous and I was traveling with me one year old...”
Filed Jul 9, 2022
“Driving down the road about 3 or 4 months ago driver head rest blew apart hit me in the back of the head. About 3 days ago my son was getting something out of the glove box and passanger headrest blew apart lucky he was far enough away it barley touchex him. No accidentshappend just randomly went off. Started to read abouy it. And their is a safty lawsuit going with no recall yet. Very unsafe”
Filed Jun 20, 2022
Should you keep driving it?
This page can't tell you that. 4 of 109 reports involved a crash and 25 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Taking it to a shop? How to describe this problem so it gets found
Other problems on this car
- Engine stalls or loses power while driving 80 reports
- Airbag warning light or recall 75 reports
- Sliding door won't open, close or latch 42 reports
- Check engine light or misfire 38 reports
- Brakes grind, pulse or wear early 29 reports