Diagsheet

2018 Ram 1500 · symptom sheet

Backup camera goes black or freezes

  • 53owner reports
  • 41,000median miles
  • 1involved a crash

Newest report Dec 15, 2025 · checked Oct 2, 2026

53 of the 151 reports of infotainment on the 2018 1500 describe backup camera failure.

Part of Infotainment, screen or backup camera fails (151 reports)

3 recalls on this systemcovering the 2018 model year
1 crashin 53 reports

Tick what matches of 53 reports

6
4
10
5
16
1

Backup camera failure on other 1500 years

Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2014, 2015, 2016, 2017, 2020, 2021, 2023, 2024, 2025, 2026.

What got replaced

Owners who name the part that was replaced mention the camera (53 reports) and the head unit or screen (39 reports).

Recalls and investigations

3 recalls on the electrical system cover the 2018 model year. A recall on the same system isn't always the same failure, so read the defect text.

18V-524Aug 9, 2018
Electrical System:Wiring:Front Underhood

The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Risk, remedy and owner complaints on recall 18V-524

18V-398Jun 14, 2018
Back Over Prevention: Sensing System: Camera

The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Risk, remedy and owner complaints on recall 18V-398

18V-332May 17, 2018
Electrical System:Wiring

These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging.

Risk, remedy and owner complaints on recall 18V-332

All 15 recalls on the 2018 Ram 1500, with the owner complaints on each recalled system

NHTSA investigations into the electrical system on the 1500

PE24-018opened Jul 19, 2024
Electrical · model years 2022

Engine stall with intermittent restart. Open.

RQ15-004opened Jul 24, 2015
Electrical · model years 2013 to 2015

Software security vulnerability. Closed jan 5, 2016, led to recall 15V-508.

DP14-004opened Sep 25, 2014
Electrical · model years 2010 to 2012

Totally integrated power module failure. Closed jul 24, 2015.

None of these investigations covers the 2018 model year.

When it happens

The middle half of failures fell between 20,000 and 50,000 miles, from the 18 reports that gave a mileage.

Complaints by the year NHTSA received them: 2018: 2, 2019: 2, 2020: 6, 2021: 10, 2022: 12, 2023: 9, 2024: 6, 2025: 62'182'196'2010'2112'229'236'246'25

What owners wrote

“Radio Delamination, safety issue, loss of control features, backup camera turns on, making unwanted phone calls”

Filed Jul 29, 2024

“Backup camera blanks out to blue screen during operation. Does it randomly, has done it multiple times, seems to have a mind of its own.”

Filed Jun 16, 2023

“The 8inch screen is delaminating as a result the backup camera is not operating correctly. This is a safety issue. When the vehicle is turned on there are continuous phantom icons pressed. 911 has been called numerous times due to this problem. I do see this as being a widespread issue as the delaminating issue is common on 2018 models.”

Filed Apr 30, 2023

“U connect radio system / screen delaminating/ radio makes phone calls to 911 and other numbers on its own. Controls a/c and heat turns those off and on without anyone touching the controls very annoying,distraction to driver also causes backup camera not to work.”

Filed Oct 15, 2022

Should you keep driving it?

This page can't tell you that. 1 of 53 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.

Guide Paid for this repair before a recall covered it? How recall reimbursement works

Other problems on this car