2020 Kia Telluride · symptom sheet
Windshield cracks or distorts
- 149owner reports
- 5,000median miles
- $1,200median quote
- 0involved a crash
Newest report Sep 15, 2026 · checked Oct 2, 2026
205 of the 763 complaints on this car are about the windshield and wipers. 149 of those describe windshield. Only headlights is reported more often on this car.
Tick what matches of 149 reports
Windshield on other Telluride years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2025, 2027.
What this problem usually is
Many windshield complaints are about cracks owners can't explain: a line that starts at the edge of the glass, or a small chip that spreads. Nearly one in five of these complaints mentions it happening again or a second windshield.
What got replaced
Owners who name the part that was replaced mention the windshield (148 reports).
Recalls and investigations
No recall on the windshield and wipers covers the 2020 model year as of Oct 2, 2026.
What owners paid
13 of the 149 reports quote a price. Each dot is one quote. The middle half runs $800 to $4,000.
When it happens
The middle half of failures fell between 2,100 and 12,000 miles, from the 93 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 3 service bulletins or notices for the 2020 Kia Telluride that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
PITSTOP: WINDOW LOGIC: INITIALIZATION PROCEDURE This Pitstop provides information regarding the door window logic on some 2020MY~ Telluride (ON) vehicles, by design to improve wind noise, the window glass may lower 5 - 10 cm below the top door frame weather strip when the window is being closed.
REAR WASHER NOZZLE IMPROVEMENT This bulletin provides the procedure to install an in-line washer fluid check valve on some 2020MY Telluride (ON) vehicles produced from February 6, 2019 through October 28, 2019, in order to improve a condition where the rear glass washer nozzle may leak ...
Letter to Kia Telluride owners advising them that as part of our ongoing monitoring of Telluride performance, we have identified that in some instances, customers have reported windshield chipping followed by extensive cracking within a short period of time, ...
What owners wrote
“I have a white Telluride purchased used in 2021 with 30,000 miles at the time of purchase. By 2022 paint started pealing above the windshield. It progressively is getting worse and worse. Kia dealership close by says there's nothing they can do it's not under warranty.”
Filed Jun 24, 2024 · 30,000 miles
“While driving the speed limit on I-285 near Atlanta, GA, something hit my windshield. It made a high pitched, popping sound and immediately made a small, star shaped chip on my windshield in my driver field of view. Within 1-2 minutes of the chip, it started spreading long lines throughout the windshield, all coming off the original star shaped chip.”
Filed Aug 29, 2022
“I noticed a small crack in the windshield one day. The next day it grew longer. Then it split out on two sides. It appears to be growing rapidly and I need the windshield repaired. There is a Kia Telluride Good Faith repairs I would like to utilize for the repair/replacement.”
Filed May 23, 2022
“We have repaired the windshield several times and replaced it, and even the new windshield is cracked with the smallest of pebbles. We have never had problems like this on our other vehicles. We have gone 15+ years without a windshield claim on insurance, and now we have ½ dozen on one car that is less than 2 years old.”
Filed Apr 6, 2022
Should you keep driving it?
This page can't tell you that. 0 of 149 reports involved a crash and 1 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Taking it to a shop? How to describe this problem so it gets found
Other problems on this car
- Headlights too dim or fail 160 reports
- Burns oil or oil level rises 76 reports
- Engine stalls or loses power while driving 61 reports
- Engine failure, knocking or rod bearing 57 reports
- Check engine light or misfire 37 reports
- Paint peels or body rusts 34 reports
- Suspension noise, struts or alignment 31 reports
- Engine leaks oil 25 reports