2020 Kia Telluride · symptom sheet
Suspension noise, struts or alignment
- 31owner reports
- 55,000median miles
- 0involved a crash
Newest report Jun 13, 2026 · checked Oct 2, 2026
31 of the 763 complaints on this car describe suspension.
Tick what matches of 31 reports
Suspension on other Telluride years
No other Telluride model year has enough reports of suspension for a sheet of its own. See every Telluride year.
What this problem usually is
Suspension complaints are mostly about noise and handling: a clunk over bumps, a car that pulls to one side, a ride that bounces or leans more than it used to. The more serious reports describe a part breaking or coming loose, and that's where the recalls in this group are concentrated.
What got replaced
Owners who name the part that was replaced mention the struts or shocks (21 reports).
Recalls and investigations
No recall on the suspension system covers the 2020 model year as of Oct 2, 2026.
When it happens
The middle half of failures fell between 40,000 and 64,440 miles, from the 11 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 1 service bulletin or notice for the 2020 Kia Telluride that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
REAR SHOCK ABSORBER ASSEMBLY NOISE This bulletin provides information to replace the rear self-leveling shock insulator and locking nut on some 2020-2021MY Telluride (ON) vehicles produced from January 1, 2019 through December 1, 2020 which may exhibit noise from the rear of the vehicle while ...
What owners wrote
“Rattling noise experienced going over small bumps. Dealer confirmed rear shocks were leaking/rusted and needed replacement. Was charged almost an additional $1450 since I am out of warranty period. Car only has 44,275 miles after 6.5 years of owning.”
Filed Jun 13, 2026 · 44,275 miles
“After 30K miles the self-leveling rear suspension had become very hard causing the vehicle to jolt and not absorb bumps which causes a distraction to the driver causing an unsafe condition.”
Filed Nov 27, 2024 · 30,000 miles
“Less than 40k miles and the rear suspension has completely gone out. The jolting at low speeds is significant. At higher speeds, the lack of suspension is dangerous. Never used for towing. Purchased with tow package and self leveling shocks. Began early this year and has not subsided.”
Filed Nov 2, 2024 · 40,000 miles
“The car suspension is not working properly and the car has becoming very bouncy-even on highway. Not sure if it is too hard or too soft, but issues start when it is about 24,000 miles. Changing driving mode made no difference. Besides being uncomfortable, it is very distracting. to the driver.”
Filed May 20, 2024 · 24,000 miles
Should you keep driving it?
This page can't tell you that. 0 of 31 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Taking it to a shop? How to describe this problem so it gets found
Other problems on this car
- Headlights too dim or fail 160 reports
- Windshield cracks or distorts 149 reports
- Burns oil or oil level rises 76 reports
- Engine stalls or loses power while driving 61 reports
- Engine failure, knocking or rod bearing 57 reports
- Check engine light or misfire 37 reports
- Paint peels or body rusts 34 reports
- Engine leaks oil 25 reports