Diagsheet

2021 Jeep Wrangler · symptom sheet

Infotainment, screen or backup camera fails

  • 52owner reports
  • 32,000median miles
  • 1involved a crash

Newest report Aug 18, 2026 · checked Sep 9, 2026

416 of the 909 complaints on this car are about the electrical system. 52 of those describe infotainment.

Tick what matches of 52 reports

21
18
8
8

What got replaced

Owners who name the part that was replaced mention the head unit or screen (24 reports), the camera (17 reports) and the software (8 reports).

Recalls and investigations

6 recalls on the electrical system cover the 2021 model year. A recall on the same system isn't always the same failure, so read the defect text.

25V-741Oct 30, 2025
Electrical System:Propulsion System:Traction Battery

Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Risk and remedy
Risk: A vehicle fire can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.
24V-676Sep 12, 2024
Back Over Prevention: Sensing System: Camera

Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk and remedy
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
Remedy: Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
24V-652Sep 5, 2024
Electrical System: Instrument Cluster/Panel

Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."

Risk and remedy
Risk: An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Remedy: Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
24V-111Feb 15, 2024
Visibility:Defroster/Defogger/Hvac System

Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

Risk and remedy
Risk: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
Remedy: Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.
23V-787Nov 22, 2023
Electrical System:Propulsion System:Traction Battery

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Risk and remedy
Risk: A vehicle fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly if necessary, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89A. This recall is superseded by NHTSA Recall 24V-720.
22V-638Aug 25, 2022
Back Over Prevention:Display Function

Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk and remedy
Risk: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the radio software, free of charge. Owner notification letters were mailed October 6, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, LLC's number for this recall is Z86.

NHTSA investigations into the electrical system on the Wrangler

PE25-014opened Oct 23, 2025
Electrical · model years 2020

Instrument panel cluster (ipc) failure. Open.

NHTSA summary
The Office of Defects Investigations (ODI) is opening a Preliminary Evaluation on 2020 Model Year Jeep Gladiators and Wranglers involving a malfunctioning Instrument Panel Clusters (IPC) resulting in the loss of important vehicle metrics and other status information. ODI has received 89 Vehicle Owner Questionnaires (VOQs) alleging a complete or partial loss of the IPC display while driving. The subject vehicles' IPC display includes the speedometer, fuel gauge, engine temperature, turn signal indicators, warning light, and other gauges that are normally illuminated while the vehicle is in operation. Loss of the fuel gauge while driving may lead to an inability to determine the fuel level and result in a loss of motive power, and the loss of other safety-related information may impede a driver’s ability to take action to prevent a safety risk. Furthermore, an IPC that is suddenly not visible to the driver may divert the driver’s attention from the driving task, potentially causing a vehicle crash. ODI is opening this Preliminary Evaluation to evaluate the scope, severity and frequency of the alleged IPC malfunctions and to assess potential safety-related consequences. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov
RQ24-012opened Jul 5, 2024
Electrical · model years 2021 to 2024

Loss of motive power. Open.

NHTSA summary
The Office of Defects Investigation (ODI) has identified 68 Vehicle Owner Questionnaire (VOQ) reports for model years (MY) 2021 through 2024 Jeep Wrangler 4xe vehicles alleging a loss of motive power. Recall 22V-865 was issued by the manufacturer to address an engine shutdown condition in certain MY 2021-2023 Wrangler 4xe vehicles. The complaints noted here contain both post recall remedy failures and failures in vehicles not included within the scope of 22V-865. An analysis comparing complaints received before the issuance of recall 22V-865 and complaints outside the scope of the recall has been conducted. The results show the current complaint rate is higher in the out of scope vehicles than it was for vehicles that were later covered by the recall. ODI is opening this Recall Query (RQ) to assess the severity of the alleged defect in vehicles not included in recall 22V-865.ODI will also assess the scope and remedy effectiveness of the recall. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
DP22-005opened Jan 27, 2023
Electrical · model years 2022

Pedestrian alert sounds. Closed aug 7, 2023, led to recall 22V-063.

NHTSA summary
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
DP14-004opened Sep 25, 2014
Electrical · model years 2007 to 2014

Totally integrated power module failure. Closed jul 24, 2015.

NHTSA summary
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher compla
AQ10-001opened Nov 18, 2010
Other · model years 2007

Fleet vehicle recall completion audit. Closed dec 28, 2015.

NHTSA summary
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any futu
PE07-027opened May 29, 2007
Electrical · model years 2007

Engine stalling & electric power loss. Closed aug 2, 2007, led to recall 07V-291.

NHTSA summary
ON JULY 3, 2007, DAIMLERCHRYSLER CORPORATION (DCC) SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA DESCRIBING A DEFECT THAT COULD RESULT IN ENGINE STALL WHILE DRIVING IN APPROXIMATELY 80,894 MODEL YEAR (MY) 2007 JEEP WRANGLER AND DODGE NITRO VEHICLES MANUFACTURED BETWEEN JANUARY 30, 2006 AND JANUARY 22, 2007 (NHTSA RECALL 07V-291, DCC RECALL G25).ACCORDING TO DCC, THE TOTALLY INTEGRATED POWER MODULE (TIPM) IN THESE VEHICLES WAS PROGRAMMED WITH SOFTWARE THAT MAY ALLOW THE ENGINE TO STALL UNDER CERTAIN CONDITIONS.DCC WILL REPROGRAM THE TIPM IN THE RECALLED VEHICLES WITH REVISED SOFTWARE. ODI OPENED PE07-027 ON MAY 29, 2007, BASED ON 53 COMPLAINTS ALLEGING ENGINE STALL AND/OR LOSS OF ELECTRICAL POWER IN MY 2007 JEEP WRANGLER VEHICLES.ODI WAS ALSO MONITORING SIMILAR COMPLAINTS IN MY 2007 DODGE NITRO VEHICLES.DCC'S ANALYSIS OF COMPLAINTS TO DCC AND NHTSA FOUND THAT MANY DESCRIBED EVENTS WITH A MOMENTARY LOSS OF ELECTRICAL POWER INSIDE THE VEHICLE AND A CORRESPONDING LOSS OF ENGINE POWER.MANY OF THE REPORTS ALSO INDICATED THAT THE INSTRUMENT CLUSTER TELLTALE LAMPS MOMENTARILY ILLUMINATED DURING THE EVENT. DCC'S ENGINEERING ANALYSIS DETERMINED THAT THE TIPM COULD INITIATE AN INTERNAL RESET CYCLE LASTING APPROXIMATELY 75 MS IN RESPONSE TO ERROR MESSAGES ON THE COMMUNICATION BUS.THE KEY ON SIGNAL FROM THE TIPM TO THE POWERTRAIN CONTROL MODULE (PCM) IS LOST DURING A TIPM RESET.IF THE PCM LOSES THE KEY ON SIGNAL FOR LONGER THAN 40 MS, IT INTERPRETS IT AS THE VEHICLE IGNITION BEING TURNED
RQ99-011opened Jun 1, 1999
Electrical · model years 1999

Instrument panel ground screw. Closed may 30, 2000, led to recall 99V-117.

NHTSA summary
THE INSTRUMENT PANEL WIRING GROUND ATTACHMENT SCREWS CAN LOOSEN
PE88-058opened Jun 1, 1988
Visibility · model years 1987

Windshield wiper failure. Closed oct 21, 1988, led to recall 88V-155.

NHTSA summary
There is no summary currently available

When it happens

The middle half of failures fell between 2,000 and 35,500 miles, from the 11 reports that gave a mileage.

1321
722
623
1224
725
726

What owners wrote

“The vehicle shut down on its own while driving. All warning lights were displayed. Vehicle was unresponsive and caused a crash. Vehicle is at dealer. I filed a complaint with FCA.”

Filed Feb 25, 2023

“While driving on the freeway at about 70mph, my vehicle shut off completely and I had to pull over to the shoulder. While pulled over I was unable to restart the vehicle for about 45 minutes. Vehicle dash displayed “Service Transmission, E-Drive Unavailable, Charge system fault.””

Filed Aug 16, 2022

“When driving down the road the vehicle completely shuts down, comes to a sudden stop and service charging system message displays on the dash with no prior warning. After turning the ignition off and restarting the vehicle starts running perfectly normal.”

Filed Jul 18, 2022

“1. Water leak and windshield cracked because windshield seal broken. Windshield seal found to be broken or cracked by dealership. 2. Windshield cracked and water leaking into Forward Crash Collison Avoidance Radar housing and onto viewscreen which has quit working. 3. Cracked windshield causing visual impairment.”

Filed May 5, 2022

Should you keep driving it?

This page can't tell you that. 1 of 52 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation.

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