Fifth generation (WL) · first-year watch
2025 Jeep Grand Cherokee, day 539
- 74complaints since Apr 11, 2025
- 4recalls
- 8involved a crash
- 5,781median miles at failure
Newest report Sep 16, 2026 · checked Oct 2, 2026
Changed since August
- 4 new complaints in September, mostly about brakes, tires and electrical.
- Recall 26V-559 on tires, filed Sep 1, 2026.
- Nothing filed yet on sticky steering, transmission failure, engine failure or fire.
- 32nd most complaints of the 36 2025 models on this site.
What's been reported
NHTSA's own component codes. One report can cite several.
- Electrical31
- Engine21
- Collision avoidance15
- Other14
- Fuel and propulsion12
- Transmission and drivetrain11
- Speed control8
- Brakes6
Problems so far
- Engine stalls or loses power while driving 14 reports
- Battery dies or the car will not start 12 reports
- Infotainment, screen or backup camera fails 6 reports
- Brakes grind, pulse or wear early 6 reports
- Hybrid or EV system warning, loss of power 6 reports
- Airbag warning light or recall 5 reports
- Adaptive cruise or lane keeping misbehaves 5 reports
Recent reports
“The current recall with loss of propulsion occurred in my vehicle on 10/16/2025 at 5:10pm while I was on the highway during rush hour. Thankfully I didnât get injured, this is so dangerous. Iâm afraid to drive this vehicle in fear of it occurring again.”
Filed Oct 16, 2025
“Driving on freeway and Service 4WD light came on. Upon reaching destination, parking brake automatically engaged for unknown reason.”
Filed Oct 13, 2025
“When driving the vehicle, it appears to shift roughly and at times, it seems that there is no power to the vehicle.”
Filed Sep 11, 2025
“Blind spot alert light came on and has stayed on. Took on 7/8/2025 to Jeep dealership⦠they still have as of 8/28/25 and canât figure how to fix it.”
Filed Aug 29, 2025
At a glance
- Next to the 2024
- The 2025 is too new for a fair per-year comparison. It has 74 complaints so far; the 2024, on sale longer, has 242.
- Top problem
- Two problems run close. Stalling has 14 complaints and dead battery has 12, out of 74 in all. Too few of the stalling reports give a mileage to say when it starts.
- Crash, fire and injury reports
- 10 of the 74 complaints (14%) report a crash, a fire or an injury. The typical vehicle on this site sits at 6%, so this one runs well above it. Counted separately (one report can carry more than one), 8 reports mention a crash and 8 people were hurt. The most crash reports, 5 of 8, fall under airbag.
- Recalls behind the top problems
- 4 recalls are on file, but no problem here has enough reports to set against them.
- When owners filed
- Every complaint so far came in during 2025. So far in 2026, 45 more have come in.
Service bulletins for the 2025 Jeep Grand Cherokee
Jeep filed 393 bulletins and other notices with NHTSA that list the 2025 Jeep Grand Cherokee. 42 of them deal with a problem owners have reported on this car. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Battery dies or the car will not start 16 bulletins · 12 complaints
Power Folding Seat Wire Harness Pinched Customers may experience one or more of the following: SYMPTOM: ● Battery is depleted.
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
14 more on this problem
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup ...
If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable.
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery ...
Flash: Body Control Module (BCM) Updates Customers may experience one or more of the following: ● Battery drained. ● Ignition off draw. ● Instrument Panel Cluster (IPC) goes off and on when the vehicle goes into sleep mode.
Flash: Radio Frequency Hub Module (RFHM) Updates **Customers have experienced: ● Intermittent key fob detection. ● Possible dead batteries in key fobs. ● Proximity Wake-Up (welcome feature) does not activate at times.
False fails on PCR, DBSM and PDCs Stuck Closed or open diagnostics, DTC P2AF5 or P2AF6, leading to NTF and unnecessary replacements. Current controls are not robust against depleted auxiliary battery condition. Please follow SOL S2508000031.
Battery Drained, Ignition Off Draw (IOD), Cluster Display Goes Off and On, and/or Door Lock Indicator Lamps Stay Illuminated
Flash: Battery Pack Control Module (BPCM) Diagnostic and System Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0B24-00 - ...
Battery Drain Suspected or "Identified" From USB or Media Hub
Low Battery, No Crank No Start, Cluster Message “Service Keyless System”, Intermittent Power Liftgate Operation
Plus 4 older ones not listed here.
Infotainment, screen or backup camera fails 24 bulletins · 6 complaints
R1H Radio U41.10 Software Update - Dealer Option Customers may experience one or more of the following: SYMPTOM: ● **Speakers may emit a humming, screeching, buzzing, clicking, or bass noise (not related to the amplifier).** ● FCW OFF light ON with no DTCs ...
R1L Radio Screen Goes Blank after transitioning from logistic to customer mode
22 more on this problem
SXM Radio Doesn't Reflect Station Or Song Changing Customers may experience the following: SYMPTOM: ● When playing SXM stations the radio does not reflect the current station or recognize a song changing.
Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A
Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed.
R1H Radio U41.10 USB Software Update Customers may experience one or more of the following: ● FCW OFF light ON with no DTCs and can't turn off. ● Blank screen and then reboot every 2 minutes and 40 seconds. (Rearview Camera Functions Normally).
Central ADAS Decision Module (CADM), Long Range Camera Front(LRCF), Advanced Driver Assist System (ADAS), Lane Assist Inoperative, Service Active Lane Management Message, Inside Rearview Mirror Cover and LRCF Windshield Bracket.
Heads Up Display (HUD) Resets to Default Settings Each Ignition Cycle Customers may experience the following: ● The custom HUD configurations do not save after a vehicle sleep cycle. HUD configuration will reset to the default settings.
Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data).
Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigation via CarPlay
Traffic Sign Assist Unavailable – Service Required The customer may experience one or more of the following: SYMPTOM: ● “Traffic Sign Assist Unavailable – Service Required” message and icon displays on the Instrument Panel Cluster (IPC).
Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)
Plus 12 older ones not listed here.
Brakes grind, pulse or wear early 2 bulletins · 6 complaints
C0044-00-BRAKE PRESSURE SENSOR 1 (MODULE Brake System Control 2 (BSCM 2))
Front Caliper Bolts Loose Customers may comment on the following: ● A noise coming from the front of the vehicle. This bulletin involves tightening both front brake caliper bolts to specification.
Recalls
Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.
Chrysler (FCA US LLC) is recalling certain 2024-2025 Jeep Wagoneer, 2024-2026 Jeep Grand Cherokee, Jeep Grand Cherokee L, Jeep Grand Cherokee 4XE, Jeep Grand Wagoneer, 2025 Jeep Wagoneer L, 2025-2026 Jeep Grand Wagoneer L, and 2026 Jeep Cherokee vehicles. Due to a software error, the tire pressure monitoring system may fail to detect low tire pressure and/or fail to illuminate the tire pressure monitoring system (TPMS) warning light as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring System."
Risk and remedy
Remedy: Dealers will update the radio frequency hub software, free of charge. Owner notification letters were mailed beginning September 17, 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 54D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026.
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Risk and remedy
Remedy: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Risk and remedy
Remedy: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.
Risk and remedy
Remedy: Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 73C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 11, 2025.
All 4 recalls on the 2025 Jeep Grand Cherokee, with the owner complaints on each recalled system
Guide Seeing this on your own car? How to file a complaint with NHTSA
The log
Complaints by the month NHTSA received them, newest first. Blue bars mark a month with a recall or an investigation.
Questions
What is the most common problem on the 2025 Jeep Grand Cherokee?
Stalling, with 14 of the 74 complaints.
At what mileage do 2025 Jeep Grand Cherokee problems start?
Of the 15 complaints that give a mileage, a quarter came by about 3,000 miles and half by about 6,000.
How many 2025 Jeep Grand Cherokee complaints involve a crash, fire or injury?
10 of them (14%). The typical vehicle on this site is at 6%.
Is there a recall for stalling on the 2025 Jeep Grand Cherokee?
No recall on file for the 2025 Jeep Grand Cherokee is on the same system as stalling. Another recall may still cover your car, so check its VIN at nhtsa.gov/recalls.