Fourth generation (WK2)
2016 Jeep Grand Cherokee
The most reported problem on the 2016 Jeep Grand Cherokee is stalling, with 65 complaints, usually around 40,000 miles.
- 310owner complaints
- 9recalls
- 27involved a crash
- 35,000median miles at failure
Newest report Sep 22, 2026 · checked Oct 2, 2026
What is your Grand Cherokee doing?
Each one opens a sheet built from the owner reports of that problem on the 2016 model year.
Is the 2016 Jeep Grand Cherokee reliable?
The 2016 Jeep Grand Cherokee has 310 owner complaints on file with NHTSA, 1.2 times the median of 248 for 2016 SUVs on this site. Of the 13 Grand Cherokee model years since 2014, it has the 8th most complaints. Complaint counts rise with sales as well as faults, so read what owners report below before deciding.
At a glance
- Next to the 2017
- At 28 complaints for each year on the road, the 2016 runs below the 2017 (36). That's the only adjacent model year with enough complaints to set beside it.
- Top problem
- Stalling leads with 65 of the 310 complaints (21%), ahead of brake wear at 25. A quarter of the 46 owners who gave a mileage for stalling saw it by about 22,000 miles, and half by about 40,000.
- Crash, fire and injury reports
- 38 of the 310 complaints (12%) report a crash, a fire or an injury. The typical vehicle on this site sits at 6%, so this one runs well above it. Counted separately (one report can carry more than one), 27 reports mention a crash, 7 mention a fire and 18 people were hurt.
- Recalls behind the top problems
- Each of stalling and brake wear has a recall on the same system: stalling, 17E-061, 20V-475 and 2 others; brake wear, 16V-168. A recall on the same system doesn't always cover the failure owners describe, so compare its summary with the complaints.
- When owners filed
- Filings peaked in 2023 at 47 and have dropped every year since, to 17 in 2025. So far in 2026, 15 more have come in.
When each problem shows up
Each bar covers the middle half of the mileages owners reported for that problem. A quarter saw it earlier, a quarter later. The tick is the median. Most reported: engine stalls or loses power while driving, 65 complaints.
middle half of reports, median tick. The heavier grey bars have 75 or more reports.
Behind you
Around your mileage
Ahead of you
How this compares
310 complaints is 1.2 times the median 2016 model on this site and 1.2 times the median 2016 SUV. Among the 13 Grand Cherokee model years here it ranks 8th for complaints. Counts follow sales volume as much as reliability, so a truck that sells 700,000 a year draws more reports than a sedan that sells 200,000.
Service bulletins for the 2016 Jeep Grand Cherokee
Jeep filed 408 bulletins and other notices with NHTSA that list the 2016 Jeep Grand Cherokee. 28 of them deal with a problem owners have reported on this car. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Engine stalls or loses power while driving 1 bulletin · 65 complaints
Electronic Vehicle Information Center (EVIC) Switch Replace This bulletin involves replacing the Electronic Vehicle Information Center (EVIC) Switch due to heated steering wheel shutting off too soon.
Brakes grind, pulse or wear early 2 bulletins · 25 complaints
Brake Pedal Sensor For vehicles with DTC's P0572 or C0042, or complaints of brake lights staying on or cruise control not setting, please use wiTech to check the Brake Pedal Home Position setting and actual pedal resting position under brake pedal status in ...
Brake Pedal Sensor For DS, WD & WK bodies ONLY; Prior to replacing the brake sensor; Please call Salma Al Ryahi at cell (519) 992-7293.
Check engine light or misfire 6 bulletins · 21 complaints
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Perceived Low Power/Acceleration Lag, And/Or Malfunction Indicator Lamp (MIL) Illumination, Diagnostic Trouble Codes (DTCs) P0299 Turbocharger Underboost And/Or P026D ? Fuel Injection Quantity Higher Than Expected, Set.
4 more on this problem
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached.
Variable Valve Timing (VVT) Solenoid, Variable Valve Timing (VVT) Phaser For a 2016/2017 MY 6.4L SRT with less than 12,000 miles that have either a P0016 CRANKSHAFT/CAMSHAFT TIMING MISALIGNMENT - BANK 1 SENSOR 1 or P000B BANK 1 CAMSHAFT 2 POSITION SLOW ...
EGR Temperature Sensor This Tech Tip applies to 2016MY Jeep Grand Cherokee (WK) and Dodge Durango (WD) with the 3.6L Pentastar engine (ERC)~ Prior to replacing a component due to any of the following DTCs - P0401, P040B, P2457, P04D0, P04D1, P04D2, or P04CE ...
Seat belt or seat problems 5 bulletins · 15 complaints
HEADREST Incoming Vehicles with Deployed Active Head Rest (AHR) should have a through enquiry. If there is no Broken Pieces or Electrical failure, Direction to follow the RESET Procedure in service Library to RESET the AHR
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed.
3 more on this problem
(Revision A) Heated And Vented Seats Inoperative Driver And Passenger
Panel, Front Seat Back For WK and WD Bodies ONLY: If the customers are complaining the seat back panel is loose or has poor fit at top edge, side and bottom please call Dan Jovan on cell: (248) 760-4348.~ If no response within 15 minutes, please continue with ...
Customers may describe a chirping or squeaking coming from the rear second row seat headrest(s) while driving.
Infotainment, screen or backup camera fails 7 bulletins · 13 complaints
Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)
RADIO [RES] New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF".
5 more on this problem
RA3 and RA4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. Customers may experience one or more of the following:?Navigation Failed? message is displayed. Navigation is inoperative or inaccurate.
Rear View Camera In the case for inoperative camera, radio screen is blue or black in reverse mode. Before proceeding with the normal procedure call Ali Ikram at (248) 576-9265 Mon- Fri between 8 am- 4pm.
SHIFTER & PRNDL FOR 2016 WK ONLY; IF VEHICLE DTC CODE U114C-00 (LOSS OF COMMUNICATION WITH PRNDL DISPLAY) IS VERIFIED AS EITHER STORED OR ACTIVE PLEASE CONTACT AARON BARNES IN FCA CHASSIS ENGINEERING AT CELL (269) 420-1969.~ NOTE: THIS CODE CAN BE GENERATED ...
SUBJECT: RA3 RA4 Radio Enhancements OVERVIEW: This bulletin involves inspecting and, if required, updating the radio software.
RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: · Navigation failed message is displayed.
Engine overheats or leaks coolant 5 bulletins · 12 complaints
Suspected Engine Coolant Leak
PUMP WATER For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002.
3 more on this problem
Water Quality When Mixed With Engine Coolant
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
Water Pump Dealers are replacing water pumps because of a coolant leak. Water pumps are found TNF but the water pump bypass o-ring was pinched resulting in a coolant leak that looks like a failed pump.
Diesel fuel system or injector problems 1 bulletin · 12 complaints
(Revision A): P2463-00-DIESEL PARTICULATE FILTER - SOOT ACCUMLATION
Fuel pump failure 1 bulletin · 10 complaints
FUEL PUMP/LEVEL UNIT MODULE For vehicles with Saddle Fuel Tanks, need to determine if there are any DTCs in wiTECH. Follow Service Diagnostics published prior to making any changes. Review any existing SOL or TSBs published for customer complaint issue.
Complaints filed by year
47 complaints came in 2023, 2.2 times the year before. Owners file in waves when a problem gets press or an investigation, so a spike measures attention as much as failures.
NHTSA investigations
High pressure fuel pump failure. Open, led to recall 24V-957.
NHTSA summary
Desiccated air bag inflator rupture. Open.
NHTSA summary
Active head rest inadvertent deployment. Closed feb 25, 2026.
NHTSA summary
Recalls that include the 2016 Jeep Grand Cherokee
Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Risk and remedy
Remedy: Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Risk and remedy
Remedy: Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Risk and remedy
Remedy: FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Risk and remedy
Remedy: FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risk and remedy
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
Risk and remedy
Remedy: ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Durango and Jeep Grand Cherokee vehicles manufactured February 10, 2016, to April 28, 2016 and equipped with a 3.6L engine built at the Saltillo engine plant. During the assembly of the engine, the fuel rail crossover tube may have been damaged, which, over time, may result in a fuel leak.
Risk and remedy
Remedy: Chrysler will notify owners, and dealers will inspect the engine assembly for damage to the fuel rail crossover tube, replacing it as necessary, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S85.
Chrysler (FCA US LLC) is recalling certain model year 2016 Jeep Grand Cherokee vehicles manufactured May 15, 2015 to February 19, 2016. The brake transmission shift interlock solenoid may have a loose electrical connection which could result in a loss of solenoid function.
Risk and remedy
Remedy: Chrysler will notify owners, and dealers will replace the shifter assembly, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S28.
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Grand Cherokee and Dodge Durango vehicles manufactured December 9, 2015, to January 14, 2016. In the affected vehicles, the left front brake caliper may crack due to being made from an incorrect material.
Risk and remedy
Remedy: Chrysler will notify owners, and dealers will inspect the front left brake caliper and depending on its casting date, replace it, free of charge. The recall is expected to begin on May 12, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S16.
All 9 recalls on the 2016 Jeep Grand Cherokee, with the owner complaints on each recalled system
Guide NHTSA has an open investigation on this car. What the investigation stages mean
Questions
What is the most common problem on the 2016 Jeep Grand Cherokee?
Stalling, with 65 of the 310 complaints. Owners who gave a mileage for it put the median at about 40,000 miles.
At what mileage do 2016 Jeep Grand Cherokee problems start?
Of the 179 complaints that give a mileage, a quarter came by about 12,000 miles and half by about 35,000.
Is the 2016 Jeep Grand Cherokee better or worse than the 2017?
Counted per year on the road, the 2016 has fewer complaints than the 2017: 28 a year against 36.
How many 2016 Jeep Grand Cherokee complaints involve a crash, fire or injury?
38 of them (12%). The typical vehicle on this site is at 6%.
Is there a recall for stalling on the 2016 Jeep Grand Cherokee?
Yes, NHTSA lists 4 recalls on the same system: 17E-061, 20V-475, 20V-699 and 23V-411. Its summary says which failure it covers, and that isn't always the one owners describe.