Fourth generation (WK2)
2017 Jeep Grand Cherokee
The most reported problem on the 2017 Jeep Grand Cherokee is stalling, with 63 complaints, usually around 57,000 miles.
- 364owner complaints
- 6recalls
- 26involved a crash
- 36,300median miles at failure
Newest report Aug 19, 2026 · checked Oct 2, 2026
What is your Grand Cherokee doing?
Each one opens a sheet built from the owner reports of that problem on the 2017 model year.
Is the 2017 Jeep Grand Cherokee reliable?
The 2017 Jeep Grand Cherokee has 364 owner complaints on file with NHTSA, close to the median of 307 for 2017 SUVs on this site. Of the 13 Grand Cherokee model years since 2014, it has the 7th most complaints. Complaint counts rise with sales as well as faults, so read what owners report below before deciding.
At a glance
- Next to the 2016 and 2018
- Each model year from the 2016 to the 2018 draws more complaints for its age than the one before it: 28 a year, then 36 for the 2017, then 95.
- Top problem
- No problem dominates. The largest, stalling, covers 63 of the 364 complaints (17%), and misfire is next with 33 (one complaint can fall under more than one problem, so these overlap). A quarter of the 33 owners who gave a mileage for stalling saw it by about 30,000 miles, and half by about 57,000.
- Crash, fire and injury reports
- 33 of the 364 complaints (9%) report a crash, a fire or an injury. The typical vehicle on this site sits at 6%, so this one runs well above it. Counted separately (one report can carry more than one), 26 reports mention a crash, 3 mention a fire and 19 people were hurt. The most crash reports, 9 of 26, fall under airbag.
- Recalls behind the top problems
- Stalling and misfire share a recall on the same system (17E-061, 20V-699 and 23V-411). Brake wear has none. A recall on the same system doesn't always cover the failure owners describe, so compare its summary with the complaints.
- When owners filed
- Complaints are still climbing. 2025 brought 49, the most of any year so far. So far in 2026, 19 more have come in.
When each problem shows up
Each bar covers the middle half of the mileages owners reported for that problem. A quarter saw it earlier, a quarter later. The tick is the median. Most reported: engine stalls or loses power while driving, 63 complaints.
middle half of reports, median tick. The heavier grey bars have 75 or more reports.
Behind you
Around your mileage
Ahead of you
How this compares
364 complaints is 1.3 times the median 2017 model on this site and 1.2 times the median 2017 SUV. Among the 13 Grand Cherokee model years here it ranks 7th for complaints. Counts follow sales volume as much as reliability, so a truck that sells 700,000 a year draws more reports than a sedan that sells 200,000.
Service bulletins for the 2017 Jeep Grand Cherokee
Jeep filed 352 bulletins and other notices with NHTSA that list the 2017 Jeep Grand Cherokee. 32 of them deal with a problem owners have reported on this car. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Check engine light or misfire 5 bulletins · 33 complaints
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Perceived Low Power/Acceleration Lag, And/Or Malfunction Indicator Lamp (MIL) Illumination, Diagnostic Trouble Codes (DTCs) P0299 Turbocharger Underboost And/Or P026D ? Fuel Injection Quantity Higher Than Expected, Set.
3 more on this problem
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached.
Variable Valve Timing (VVT) Solenoid, Variable Valve Timing (VVT) Phaser For a 2016/2017 MY 6.4L SRT with less than 12,000 miles that have either a P0016 CRANKSHAFT/CAMSHAFT TIMING MISALIGNMENT - BANK 1 SENSOR 1 or P000B BANK 1 CAMSHAFT 2 POSITION SLOW ...
Brakes grind, pulse or wear early 1 bulletin · 29 complaints
A/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer. Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair.
Infotainment, screen or backup camera fails 9 bulletins · 23 complaints
Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)
USB PORT Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used.
7 more on this problem
RADIO [RES] New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF".
RA3 and RA4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. Customers may experience one or more of the following:Radio functions/touchscreen locks up (does not affect backup camera).
Rear View Camera In the case for inoperative camera, radio screen is blue or black in reverse mode. Before proceeding with the normal procedure call Ali Ikram at (248) 576-9265 Mon- Fri between 8 am - 4pm.
RG3 or RG4 Radio Enhancements This bulletin involves reprogramming the RG3 or RG4 radio with the latest available software. The following software enhancement is available:The activation of Uconnect LIVE Services(Sales Code RTG).
Flash: BCM Diagnostic and System Improvements This bulletin involves reprogramming the Body Control Module (BCM) with the latestavailable software. The customer may describe that the Pitch and Roll information does not appear in the radio screen.
Flash: BCM Diagnostic and System Improvements This bulletin involves updating the Body Control Module (BCM) software. The customer may describe that the pitch and roll information does not appear in the radio screen.
RA2 Radio 5" Uconnect Before replacing this radio, make sure you can reproduce the customer issue. If the radio is locked up, has a blank screen, or no sound, please perform a vehicle battery reset.
Seat belt or seat problems 3 bulletins · 22 complaints
HEADREST Incoming Vehicles with Deployed Active Head Rest (AHR) should have a through enquiry. If there is no Broken Pieces or Electrical failure, Direction to follow the RESET Procedure in service Library to RESET the AHR
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed.
1 more on this problem
(Revision A) Heated And Vented Seats Inoperative Driver And Passenger
"Shift to Park" or "Service Shifter" warning comes on 1 bulletin · 22 complaints
No Start, Start Stop Inoperative, Cluster Messages to Service Shifter or Service Start Stop System
Battery dies or the car will not start 3 bulletins · 20 complaints
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
1 more on this problem
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off
Engine overheats or leaks coolant 9 bulletins · 20 complaints
Water Pump & Chain Case Cover
Suspected Engine Coolant Leak
7 more on this problem
PUMP WATER For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002.
Water Quality When Mixed With Engine Coolant
Customer complaint may include a coolant leak, or, a coolant leak is detected during a routine oil change inspection.
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
Water Pump, Idler Pulley If replacing the water pump or Idler Pulley for a chirp, squeal or NVH, please contact either: Ron Dallison cell: (248) 292-9510 ron.dallison@fcagroup.com Chris Riddick cell: (248) 434-3628 chris.riddick@fcagroup.com Joe Lovell cell: ...
Radiator Before replacing the radiator call Wes Youkhana at FCA Auburn Hills cell: (248) 564-8595 to answer a few questions. If no response in 15 minutes, please proceed with repair.
Water Pump Dealers are replacing water pumps because of a coolant leak. Water pumps are found TNF but the water pump bypass o-ring was pinched resulting in a coolant leak that looks like a failed pump.
Transmission shudders, slips or shifts hard 1 bulletin · 17 complaints
Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
Complaints filed by year
49 complaints came in 2019. Owners file in waves when a problem gets press or an investigation, so a spike measures attention as much as failures.
NHTSA investigations
High pressure fuel pump failure. Open, led to recall 24V-957.
NHTSA summary
Desiccated air bag inflator rupture. Open.
NHTSA summary
Active head rest inadvertent deployment. Closed feb 25, 2026.
NHTSA summary
Recalls that include the 2017 Jeep Grand Cherokee
Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Risk and remedy
Remedy: Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Risk and remedy
Remedy: Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Risk and remedy
Remedy: FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risk and remedy
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
Risk and remedy
Remedy: ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Grand Cherokee manufactured August 8, 2016 through August 16, 2016. In the affected vehicles, the rear tow hook bracket or tow eye bracket may be loose.
Risk and remedy
Remedy: Chrysler will notify owners, and dealers will confirm both tow hook bracket bolts are properly tightened, free of charge. The recall began on October 31, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S73.
All 6 recalls on the 2017 Jeep Grand Cherokee, with the owner complaints on each recalled system
Guide NHTSA has an open investigation on this car. What the investigation stages mean
Questions
What is the most common problem on the 2017 Jeep Grand Cherokee?
Stalling, with 63 of the 364 complaints. Owners who gave a mileage for it put the median at about 57,000 miles.
At what mileage do 2017 Jeep Grand Cherokee problems start?
Of the 205 complaints that give a mileage, a quarter came by about 17,000 miles and half by about 36,000.
Is the 2017 Jeep Grand Cherokee better or worse than the 2016 and 2018?
Counted per year on the road, the 2017 has more complaints than the 2016 and fewer complaints than the 2018: 36 a year against 28 and 95.
How many 2017 Jeep Grand Cherokee complaints involve a crash, fire or injury?
33 of them (9%). The typical vehicle on this site is at 6%.
Is there a recall for stalling on the 2017 Jeep Grand Cherokee?
Yes, NHTSA lists 3 recalls on the same system: 17E-061, 20V-699 and 23V-411. Its summary says which failure it covers, and that isn't always the one owners describe.