2021 Jeep Grand Cherokee · symptom sheet
Fuel pump failure
- 25owner reports
- 30,000median miles
- 0involved a crash
Newest report Aug 22, 2026 · checked Oct 2, 2026
132 of the 405 complaints on this car are about the fuel and propulsion. 25 of those describe fuel pump.
Tick what matches of 25 reports
Fuel pump on other Grand Cherokee years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2016, 2017, 2018, 2019, 2020, 2022, 2023, 2024, 2025, 2026.
What this problem usually is
A lot of fuel pump complaints are tied to a recall. Owners describe a car that stalled or wouldn't start, sometimes at highway speed, and many mention that a recall covers it and the part isn't available yet. Others paid for the pump themselves before a recall existed, or on a car the recall didn't include.
What got replaced
Owners who name the part that was replaced mention the fuel pump (25 reports) and the fuel pump relay (4 reports).
Recalls and investigations
One recall on the fuel and propulsion covers the 2021 model year. A recall on the same system isn't always the same failure, so read the defect text.
The exhaust gas recirculation (EGR) valve may stick open, resulting in an unexpected loss of drive power.
All 12 recalls on the 2021 Jeep Grand Cherokee, with the owner complaints on each recalled system
NHTSA investigations into the fuel and propulsion on the Grand Cherokee
High pressure fuel pump failure. Open, led to recall 24V-957.
Vehicle rollaway, engine on. Closed jun 24, 2016, led to recall 16V-240.
Powered vehicle rollaway. Closed feb 5, 2016.
Crash related fuel tank fires. Closed nov 14, 2014, led to recall 13V-252.
Crash related fuel tank fires. Closed jun 14, 2012.
Fuel storage system crash related fires. Closed aug 23, 2010.
Fan blade failure (engine cooling fan). Closed sep 12, 2006, led to recall 06V-199.
Engine cooling fan blade failure. Closed nov 14, 2005, led to recall 06V-199.
Sudden acceleration. Closed sep 10, 2002.
Roll-away in reverse when parked. Closed dec 18, 2002, led to recall 02V-053.
Inadvertent rollaway in reverse park. Closed nov 1, 2001.
None of these investigations covers the 2021 model year.
When it happens
The middle half of failures fell between 24,000 and 41,600 miles, from the 9 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 2 service bulletins or notices for the 2021 Jeep Grand Cherokee that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Extended Crank Condition Due To Loss of Fuel Pressure Customers may experience the following: ● Extended engine crank condition. This bulletin involves performing a fuel pressure test and possibly replacing the fuel pump module.
FUEL PUMP/LEVEL UNIT MODULE For vehicles with Saddle Fuel Tanks, need to determine if there are any DTCs in wiTECH. Follow Service Diagnostics published prior to making any changes. Review any existing SOL or TSBs published for customer complaint issue.
What owners wrote
“The 2021 Jeep grand cherokee I owned had problem when I started the vehicle It would not start and had to do it again and again to restart which damaged the starter and batteries I suffered a big monetary loss when I traded this car as Chrysler and Stellantis refused to acknowledge the recall of the fuel pump relay”
Filed Jan 11, 2026
“Engine died twice on busy freeway and needed to be towed to a shop. Shop verified the fuel pump was working. There is most likely a problem with the fuel pump relay.”
Filed Nov 11, 2025
“Known common problem with 2021 Jeep Grand Cherokees, fuel pump issues. Vehicle fails to start when push button is pressed. After several attempts vehicle will start. These issue happens hundreds of times per year. Vehicle will stall while driving intermittently. Manufacture and NHTSA is well aware if this issue, as it has been documented hundreds and likley thousands of times by dealer ships across the US.”
Filed Oct 27, 2025
“There is a delay in my car starting when I push the start button. When doing some research online to see what the possible issue might be I found that other cars with the same make/model/year had this issue and was apart of a recall for the fuel pump relay.”
Filed Oct 8, 2025
Should you keep driving it?
This page can't tell you that. 0 of 25 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Paid for this repair before a recall covered it? How recall reimbursement works
Other problems on this car
- Power steering cuts out or goes heavy 71 reports
- Engine stalls or loses power while driving 57 reports
- Infotainment, screen or backup camera fails 32 reports
- Brakes grind, pulse or wear early 31 reports
- Suspension noise, struts or alignment 30 reports