2015 Jeep Grand Cherokee · symptom sheet
Seat belt or seat problems
- 370owner reports
- 67,000median miles
- $750median quote
- 3involved a crash
Newest report Sep 24, 2026 · checked Oct 2, 2026
370 of the 1,359 complaints on this car describe seat belt, which makes it the most reported problem on the 2015 Grand Cherokee.
Tick what matches of 370 reports
Seat belt on other Grand Cherokee years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2016, 2017, 2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026.
What this problem usually is
This group covers the belt and the seat it's bolted to: buckles that won't latch or won't let go, belts that lock up and won't pull out, and seats that shift or rock in their tracks. It's a wide bucket, with over 9,000 complaints across the vehicles on this site, and a quarter of them mention a recall.
What got replaced
Owners who name the part that was replaced mention the buckle (9 reports) and the retractor (4 reports).
Recalls and investigations
No recall on the seats covers the 2015 model year as of Oct 2, 2026.
NHTSA investigations into the seats on the Grand Cherokee
Seat belt retraction. Closed may 3, 2021.
Active head rest inadvertent deployment. Closed feb 25, 2026.
Safety blt latch operation. Closed jun 28, 1996.
What owners paid
25 of the 370 reports quote a price. Each dot is one quote. The middle half runs $600 to $900.
When it happens
The middle half of failures fell between 49,000 and 81,770 miles, from the 169 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 4 service bulletins or notices for the 2015 Jeep Grand Cherokee that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
HEADREST Incoming Vehicles with Deployed Active Head Rest (AHR) should have a through enquiry. If there is no Broken Pieces or Electrical failure, Direction to follow the RESET Procedure in service Library to RESET the AHR
Front Outboard Seat Belts May Not Retract Properly - X90 Warranty Extension This bulletin involves inspecting both of the front seat belt retractor D-rings for cracks, whitening or witness marks on the plastic overmolds.
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed.
Customers may describe a chirping or squeaking coming from the rear second row seat headrest(s) while driving.
What owners wrote
“Was driving with my girlfriend and we heard a loud boom and my girlfriend injured her head because the headrest exploded and jerked her head forward.”
Filed Jun 27, 2021
“Headrest deployed without warning. Have read online that this is a very common problem with an expensive fix. Luckily no one was sitting in seat when it deployed or could have caused injuries. If it happens to drivers seat while driving this could be a very dangerous situation.”
Filed Jun 20, 2021
“On 6/14/2021 I got in my vehicle and noticed the driver side headrest was deployed outward. I can see broken plastic clips inside.”
Filed Jun 15, 2021
“The headrest popped while I was driving and caused my head to fly forward. Yes it can be inspected. No No No”
Filed Jun 14, 2021
Should you keep driving it?
This page can't tell you that. 3 of 370 reports involved a crash and 42 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Taking it to a shop? How to describe this problem so it gets found
Other problems on this car
- Engine stalls or loses power while driving 116 reports
- Airbag warning light or recall 103 reports
- Check engine light or misfire 67 reports
- Rolls away in Park or will not shift out of Park 65 reports
- Transmission shudders, slips or shifts hard 59 reports
- Infotainment, screen or backup camera fails 54 reports
- Diesel fuel system or injector problems 40 reports
- Brakes grind, pulse or wear early 39 reports
- "Shift to Park" or "Service Shifter" warning comes on 32 reports
- Engine overheats or leaks coolant 31 reports
- Transmission drops into neutral or downshifts on its own 30 reports
- Fuel pump failure 26 reports
- Engine rattles or ticks 25 reports