2019 Jeep Compass · symptom sheet

Infotainment, screen or backup camera fails

50owner reports
47,000median miles
1involved a crash

Newest report Aug 31, 2026 · checked Sep 9, 2026

197 of the 327 complaints on this car are about the electrical system. 50 of those describe infotainment. Only stalling is reported more often on this car.

Tick what matches of 50 reports

screen goes black or freezes

backup camera shows nothing

CarPlay or Android Auto drops

the radio or volume acts on its own

a software update did not fix it

What got replaced

Owners who name the part that was replaced mention the head unit or screen (35 reports), the camera (14 reports) and the software (6 reports).

Recalls and investigations

One recall on the electrical system covers the 2019 model year. A recall on the same system isn't always the same failure, so read the defect text.

20V-208Apr 9, 2020

Visibility:Windshield Wiper/Washer:Linkages

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.

Risk and remedy

Risk: Reduced visibility increases the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will tighten the wiper nuts, free of charge. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W25.

When it happens

The middle half of failures fell between 25,500 and 66,453 miles, from the 16 reports that gave a mileage.

319

220

421

522

723

1124

925

926

What owners wrote

“This has happened three times in the last 4 months. There is no pattern, rhyme, or reason to understand why this happens. Today, while driving on the interstate at approximately 60mph, My 2019 Jeep Compass (80k miles) jerked violently and displayed the âEngine Coolant Temp Highâ warning message while the temperature gauges spiked. I coasted off to the shoulder. This could have caused an accident.”
Filed Apr 8, 2025 · 80,000 miles

“A few minutes into the drive, the âCoolant Temperature Too Highâ warning appeared on the dashboard screen and the temperature gauge shot all the up and then immediately all the way down before correcting itself. This occurred while accelerating after a turn.”
Filed Feb 19, 2024

“Screen went out but it works I am just unable to use the screen features and had to replace my start/stop battery in less than a year”
Filed Jan 24, 2024

“Since Iâve had my car both batteries continue to fail (Iâve had them both replaced multiple times now). Also my display screen glitched for quite some time and now does not work at all, causing me to be unable to use my back up camera as well as my radio.”
Filed Jan 23, 2024

Should you keep driving it?

This page can't tell you that. 1 of 50 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation.