2017 Jeep Compass · symptom sheet
Infotainment, screen or backup camera fails
- 39owner reports
- 15,000median miles
- 0involved a crash
Newest report May 25, 2026 · checked Sep 9, 2026
134 of the 228 complaints on this car are about the electrical system. 39 of those describe infotainment. Only stalling is reported more often on this car.
Tick what matches of 39 reports
What got replaced
Owners who name the part that was replaced mention the head unit or screen (35 reports), the camera (9 reports), the module (3 reports) and the software (3 reports).
Recalls and investigations
One recall on the electrical system covers the 2017 model year. A recall on the same system isn't always the same failure, so read the defect text.
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Risk and remedy
Remedy: Chrysler will notify owners, and dealers will update IPC software, as necessary, free of charge. The recall began December 8, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T70.
When it happens
The middle half of failures fell between 9,000 and 28,000 miles, from the 22 reports that gave a mileage.
What owners wrote
“UNKNOWN the screen on my JEEP COMPASS has gone dark i can't see anything to let me know what functions are happening I have spoken to Jeep and they said i have to replace the unit at over $2000.i believe its a dangerous situation. Can someone please help me”
Filed Nov 6, 2023
“Known jeep problem- my screen is delaminating which is causing the radio stations to change, climate to turn on and off, phone calls to be made, etc. all whilst the vehicle is in motion, creating distractions.”
Filed Jun 12, 2023
“Touch screen on radio/dash is delaminating causing ghost touches. The delamination has caused issues with AC/heating since it glitches and presses what it wants.”
Filed Aug 15, 2022
“Uconnect infotainment system random changing climate settings, radio stations, not working at all, incorrect navigation. Digitizer has de-laminated causing random actions. Very bad safety hazard, besides being distracting while driving.”
Filed Apr 21, 2022
Should you keep driving it?
This page can't tell you that. 0 of 39 reports involved a crash and 1 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation.
Other problems on this car
- Engine stalls or loses power while driving 57 reports
- Battery dies or the car will not start 31 reports
- Brakes grind, pulse or wear early 27 reports