2020 Jeep Compass · symptom sheet
Infotainment, screen or backup camera fails
- 32owner reports
- 34,000median miles
- 1involved a crash
Newest report Aug 25, 2026 · checked Sep 9, 2026
87 of the 138 complaints on this car are about the electrical system. 32 of those describe infotainment. Only stalling is reported more often on this car.
Tick what matches of 32 reports
What got replaced
Owners who name the part that was replaced mention the head unit or screen (18 reports) and the camera (11 reports).
Recalls and investigations
One recall on the electrical system covers the 2020 model year. A recall on the same system isn't always the same failure, so read the defect text.
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.
Risk and remedy
Remedy: Chrysler will notify owners, and dealers will tighten the wiper nuts, free of charge. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W25.
When it happens
The middle half of failures fell between 27,000 and 54,000 miles, from the 9 reports that gave a mileage.
What owners wrote
“Uconnect display screen is glitching. Unable to see when reversing. Parkview rear back up camera is unable to display.”
Filed Feb 17, 2024
“Engine consumes oil rapidly. The touchscreen does not work and shuts off after start-up. Without the touchscreen, the rearview camera does not work, making this problem one of safety. Also, you can not turn on or off safety features in the settings mode, since the screen is blank.”
Filed Sep 30, 2023
“While at a stoplight the engine stalled and the instrument cluster displayed a "coolant temperature high" message. After restarting the engine the temperature gauge displayed the normal mid temp. This has happened once before when reversing in the driveway at home. This scenario is identical to the open investigation at NHTSA from December 2022.”
Filed May 31, 2023
“Engine stalling, false overheating reading, battery failing. Radio screen getting stuck with review camera, radio not shutting off after vehicle shuts off, car in park but is not recognized by the system, TIMP issues stop and start function not working properly, losing oil, ESC needs attention. A whole lot of headache. Car has been broke down for a month with 27000 miles and making payment unable to drive.”
Filed Dec 30, 2022 · 27,000 miles
Should you keep driving it?
This page can't tell you that. 1 of 32 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation.
Other problems on this car
- Engine stalls or loses power while driving 42 reports
- Battery dies or the car will not start 25 reports