2019 Jeep Cherokee · symptom sheet
Power steering cuts out or goes heavy
- 42owner reports
- 20,000median miles
- 3involved a crash
Newest report Oct 2, 2025 · checked Oct 2, 2026
120 of the 1,646 complaints on this car are about the steering system. 42 of those describe power steering loss.
Tick what matches of 42 reports
Power steering loss on other Cherokee years
No other Cherokee model year has enough reports of power steering loss for a sheet of its own. See every Cherokee year.
What this problem usually is
Power steering loss is the steering wheel suddenly going heavy, usually with a warning on the dash. Nearly six in ten complaints in this group mention a warning light or message, and almost two thirds mention driving or highway speed rather than parking.
What got replaced
Owners who name the part that was replaced mention the steering rack (7 reports).
Recalls and investigations
One recall on the steering system covers the 2019 model year. A recall on the same system isn't always the same failure, so read the defect text.
The steering rack gear may break, possibly causing a loss of steering control.
All 11 recalls on the 2019 Jeep Cherokee, with the owner complaints on each recalled system
NHTSA investigations into the steering system on the Cherokee
Steering column assembly. Closed sep 18, 1998, led to recall 93V-210.
Steering gearbox blt fails. Closed jan 15, 1993.
Steering gear lockup. Closed jun 14, 1991.
None of these investigations covers the 2019 model year.
When it happens
The middle half of failures fell between 4,200 and 62,000 miles, from the 26 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 3 service bulletins or notices for the 2019 Jeep Cherokee that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Electric Power Steering (EPS) Will Not Calibrate, Negative Response Error Code 0X10
Flash: Electric Power Steering (EPS) Module Enhancements This bulletin involves updating the EPS module with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
Lane Departure and Park Assist Features Inoperable This bulletin involves performing a Proxi routine and calibrate Electronic Power Steering (EPS) Customers may notice the Odometer flashing.
What owners wrote
“Driving from Pittsburgh to Philadelphia, then To DC, then VA, power steering service show up and caused my jeep hard to turning. Completely unexpected. I just got them 2 month ago.”
Filed Oct 2, 2025
“Iâm having power steering issues , when i start my vehicle the power steering light comes on and my steering wheel locks up”
Filed Jul 22, 2025
“Engine off, lost power steering and brakes. Gave me an error on the dash something about not being able to shift. Have 2 kids”
Filed Oct 24, 2024
“power steering went out while driving down the interstate at 70 MPH. The dealership said that the rack and pinnon had to be replaced. The Jeep has less than 60,000 miles on it. This is unacceptable for a product of this expense and quality.”
Filed Oct 18, 2022 · 60,000 miles
Should you keep driving it?
This page can't tell you that. 3 of 42 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Paid for this repair before a recall covered it? How recall reimbursement works
Other problems on this car
- Engine stalls or loses power while driving 471 reports
- Service 4WD light or power transfer unit (PTU) failure 437 reports
- Infotainment, screen or backup camera fails 142 reports
- Transmission shudders, slips or shifts hard 122 reports
- Driveshaft, axle or transfer case problems 113 reports
- Battery dies or the car will not start 108 reports
- Brakes grind, pulse or wear early 107 reports
- Check engine light or misfire 66 reports
- Multiple warning lights come on at once 58 reports
- Burns oil or oil level rises 45 reports
- Engine failure, knocking or rod bearing 43 reports
- Airbag warning light or recall 42 reports
- A/C blows warm or the compressor fails 35 reports
- Wheel bearing, tires or wheels 31 reports
- Traction control or StabiliTrak light comes on 28 reports
- Auto start-stop will not restart the engine 27 reports
- Brakes on its own (automatic emergency braking) 25 reports