Diagsheet

2019 Jeep Cherokee · symptom sheet

Battery dies or the car will not start

  • 108owner reports
  • 21,000median miles
  • 0involved a crash

Newest report Aug 11, 2026 · checked Oct 2, 2026

342 of the 1,646 complaints on this car are about the electrical system. 108 of those describe dead battery.

2 recalls on this systemcovering the 2019 model year
No crash reportedin 108 reports

Tick what matches of 108 reports

21
7
48
77
5
12

Dead battery on other Cherokee years

Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2020, 2021, 2022.

What this problem usually is

These owners walk out to a car that's dead. Some find it drained after sitting only a day or two, some need a jump start every week, and some have had the battery replaced more than once without the problem going away. A good number describe the dealer testing the battery, calling it fine, and sending them home.

Read the full explainer · Which cars report it most

What got replaced

Owners who name the part that was replaced mention the battery (96 reports), the alternator (9 reports), the starter (6 reports) and the module (3 reports).

Recalls and investigations

2 recalls on the electrical system cover the 2019 model year. A recall on the same system isn't always the same failure, so read the defect text.

18V-917Dec 20, 2018
Electrical System: Instrument Cluster/Panel

The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.

Risk, remedy and owner complaints on recall 18V-917

18V-524Aug 9, 2018
Electrical System:Wiring:Front Underhood

The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Risk, remedy and owner complaints on recall 18V-524

All 11 recalls on the 2019 Jeep Cherokee, with the owner complaints on each recalled system

NHTSA investigations into the electrical system on the Cherokee

PE22-009opened Jul 22, 2022
Parking Brake · model years 2014 to 2016

Electronic parking brake water ingress. Closed oct 29, 2023.

RQ15-004opened Jul 24, 2015
Electrical · model years 2014 to 2015

Software security vulnerability. Closed jan 5, 2016, led to recall 15V-508.

DP77-002opened Sep 1, 1976
Electrical · model years 1976

Electronic ignition failure and gas fume. Closed nov 3, 1976.

None of these investigations covers the 2019 model year.

When it happens

The middle half of failures fell between 4,800 and 36,800 miles, from the 58 reports that gave a mileage.

Complaints by the year NHTSA received them: 2018: 13, 2019: 21, 2020: 15, 2021: 14, 2022: 6, 2023: 17, 2024: 7, 2025: 10, 2026: 513'1821'1915'2014'216'2217'237'2410'255'26

Is this a known problem?

The manufacturer has sent NHTSA 14 service bulletins or notices for the 2019 Jeep Cherokee that deal with this problem. Newest first.

Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.

10 more on the 2019 Jeep Cherokee page.

What owners wrote

“While sitting in a parking lot waiting for my children after school my vehicle went from running to dead. No warning lights just dead. As this had previously happened to me I found someone to jump may car and it started right up. It is as if the battery just dies and the car shuts off but nothing works. BUT when I had the battery checked it was found to be in good working order.”

Filed Oct 5, 2023

“I came to a major intersection and the SUV shut completely down. Would not start up. Steering wheel was stuck. Then voltage dropped to 11.7 volts. The battery always reads 13.7 and higher usually. Afttercharge back to 13.7. I was driving for 45 minutes continuously before incident happened.”

Filed Jun 15, 2023

“As I was turning at an intersection, my battery light quickly flashed and the car stalled. This has happened 3 times in the past week. This is an obvious safety risk as the car would not move until I restarted it. I have read multiple issues of this occurring recently to other models of Jeep Cherokees”

Filed Jun 5, 2023

“The auxiliary battery doesn’t not work properly in the vehicle. The car has turned completely off or with the emergency break light on several times while driving when I come to a complete stop. This is a huge safety concern. This is my second battery and the dealership is saying it needs to be replaced. I purchased a brand new one last year.”

Filed Jun 5, 2023

Should you keep driving it?

This page can't tell you that. 0 of 108 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.

Guide Paid for this repair before a recall covered it? How recall reimbursement works

Other problems on this car