Diagsheet

2019 Jeep Cherokee · symptom sheet

Auto start-stop will not restart the engine

  • 26owner reports
  • 10,018median miles
  • 1involved a crash

Newest report Aug 11, 2026 · checked Sep 19, 2026

659 of the 1,628 complaints on this car are about the electrical system. 26 of those describe auto start-stop failure.

Tick what matches of 26 reports

18
4
9
2
2
9

What got replaced

Owners who name the part that was replaced mention the battery (9 reports).

Recalls and investigations

3 recalls on the electrical system cover the 2019 model year. A recall on the same system isn't always the same failure, so read the defect text.

18V-917Dec 20, 2018
Electrical System: Instrument Cluster/Panel

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.

Risk and remedy
Risk: Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.
Remedy: Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.
18V-524Aug 9, 2018
Electrical System:Wiring:Front Underhood

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Risk and remedy
Risk: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
18V-344May 25, 2018
Engine And Engine Cooling:Engine

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.

Risk and remedy
Risk: Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.

NHTSA investigations into the electrical system on the Cherokee

RQ15-004opened Jul 24, 2015
Electrical · model years 2014 to 2015

Software security vulnerability. Closed jan 5, 2016, led to recall 15V-508.

NHTSA summary
On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4 radio) manufactured by Harman International.On July 24, 2015, the Office of Defects Investigation (ODI) opened Recall Query, RQ 15-004, to investigate HU security vulnerabilities and remedy effectiveness in the recalled population and to determine whether similar units have been supplied for use in other FCA vehicles.In an August 11, 2015 letter, FCA submitted a second Part 573 safety recall report expanding the scope of the Uconnect RA4 model radio to include additional 7,810 MY 2015 Jeep Renegade vehicles manufactured from September 18, 2014 through June 25, 2015 (Recall 15V-508).Scope analysis indicated that Uconnect radios installed in FCA vehicles not included in recalls 15V-461 or 15V-508 (subject recalls) are not equipped with built-in cellular access or short range wireless communication features and, thus, do not contain the security vulnerabilities addressed by the subject recalls. SUBJECT VEHICLES: MY2014 through 2015 Dodge Durango, Jeep Grand Cherokee and Jeep Cherokee sport utility vehicles; MY2013 through 2015 Ram 1500, 2500, 3500 and 4500/5500 pickup trucks; MY2013 through 2015 Dodge Viper vehicles; and MY2015 Chrysler 200, 300, Jeep Renegade, Dodge Charger and Challenger vehicles.According to FCA, long and
PE15-003opened Jan 13, 2015
Engine · model years 2015

Engine compartment fire. Closed dec 9, 2015, led to recall 15V-676.

NHTSA summary
On October 15, 2015, Fiat Chrysler Automobiles, US LLC, (FCA), submitted a Defect Information Report (DIR) to NHTSA regarding an air-conditioning suction/discharge combo line routing condition that may result in engine compartment fire in approximately 75,574 model year (MY) 2015 Jeep Cherokee vehicles equipped with 2.4L engines and built from October 1, 2014 through June 18, 2015 (NHTSA Recall 15V-676, FCA Recall R57).According to FCA's DIR, a misrouted A/C combo line can be pinched and cut or thermally degraded by the exhaust manifold heat shield, potentially resulting in loss of air conditioning, smoke and/or fire from ignition of leaked A/C refrigerant oil onto a hot exhaust manifold.The recalled vehicles will be inspected for misrouted A/C combo lines and those found to be misrouted will be replaced.FCA estimates that one percent of the recalled population may be affected by the A/C combo line routing defect.ODI?s analysis of warranty data provided by FCA in response to the information request letter for PE15-003 identified a spike in claims related to the A/C combo line leakage in vehicles equipped with 2.4L engines built after October 1, 2014.FCA implemented its final process corrective action for the hose routing concern on June 18, 2015.The 113,034 MY 2015 Jeep Cherokee vehicles equipped with 3.2L engines have different A/C line routing configurations and are not affected by the A/C combo line routing defect.FCA provided a total of 220 warranty claims potentially rel
EA88-009opened Nov 16, 1987
Engine And Engine Cooling · model years 1980 to 1985

Engine compartment fires. Closed jan 9, 1990, led to recall 88V-132.

NHTSA summary
ANALYSIS:MANY OF THE REPORTS INDICATE THAT THE PLASTIC VALVE COVER OR THE\TV GASKETING MATERIAL LOSES ITS STRUCTURAL AND/OR SEALING INTEGRITY DUE TOTHE HIGH ENGINE TEMPERATURES ASSOCIATED WITH THE AMC 258 ENGINE.TESTINGPERFORMED BY A LOCAL FLEET CLEARLY DEMONSTRATED THAT UNDER NORMAL DRIVINGCONDITIONS, MOTOR OIL LEAKS IN THE VICINITY OF THE #3 OR #4 CYLINDERS (OVERTHE EXHAUST MANIFOLD) CAN RESULT IN A FIRE SERIOUS ENOUGH TO DESTROY AVEHICLE.AMC HAS ISSUED NUMEROUS TSB'S REGARDING THE PROPER/IMPROPER METHOD OF SEAL-ING THE VALVE COVER-HEAD INTERFACE.1981-84 AMC 6-CYLINDER ENGINES AREEQUIPPED WITH A PLASTIC VALVE COVER WHICH HAS 5 GUIDE PINS AND 2 FASTENERS.THE COVER USED IN LATER MODELS WAS RE-DESIGNED TO HAVE 5 ATTACHING POINTS,AND THIS NEW VALVE COVER CAN BE USED ON OLDER ENGINES BY MEANS OF AMODIFICATION KIT.AS EXPECTED, COMPLAINTS OF ENGINE FIRES IN 1985 MODELSDROPPED SIGNIFICANTLY, INDICATING THAT THE ADDITION OF THE NEW VALVE COVERMAY HAVE SOLVED THE PROBLEM.STATUS: IR TO THE MANUFACTURER SENT 12/1/87.PROPOSED ACTION: OPEN AN ENGINEERING ANALYSIS.===
DP77-002opened Sep 1, 1976
Electrical · model years 1976

Electronic ignition failure and gas fume. Closed nov 3, 1976.

NHTSA summary
ELECTRONIC IGNITION FAILURE AND GAS FUMES INSIDE VEHICLE

None of these investigations covers the 2019 model year.

When it happens

The middle half of failures fell between 3,456 and 80,000 miles, from the 12 reports that gave a mileage.

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419
420
121
322
123
324
725
126

What owners wrote

“The cars start/stop feature hardly works, and it has just stalled right after the start/stop was engaged and then gave me a message saying “start/stop required” and then was in drive but was rolling backwards and wouldn’t start and then when it finally did start it was a sputtering mess. The start/stop feature consistently struggles to work.”

Filed Jun 23, 2025

“The automatic start/stop feature says there's a problem. One time it started doing weird electrical things and completely shut off while driving. Had to turn it of and wait a minute then restart it. Things seem to be going haywire”

Filed Jun 4, 2025

“The automatic start/stop feature shows a warning on the dashboard. The vehicle cut off completely at a stopping point 3 times on me. It’s not suppose to cut off completely, when I took my foot off the break and or pressed the gas the vehicle did not move nor was it still running.”

Filed Aug 26, 2022

Should you keep driving it?

This page can't tell you that. 1 of 26 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation.

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