2023 Hyundai Palisade · symptom sheet
Suspension noise, struts or alignment
- 27owner reports
- 18,000median miles
- 0involved a crash
Newest report Sep 27, 2026 · checked Oct 2, 2026
27 of the 400 complaints on this car describe suspension.
Tick what matches of 27 reports
Suspension on other Palisade years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2022, 2024, 2025, 2026.
What this problem usually is
Suspension complaints are mostly about noise and handling: a clunk over bumps, a car that pulls to one side, a ride that bounces or leans more than it used to. The more serious reports describe a part breaking or coming loose, and that's where the recalls in this group are concentrated.
What got replaced
Owners who name the part that was replaced mention the struts or shocks (19 reports).
Recalls and investigations
No recall on the suspension system covers the 2023 model year as of Oct 2, 2026.
When it happens
The middle half of failures fell between 10,018 and 20,000 miles, from the 13 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 3 service bulletins or notices for the 2023 Hyundai Palisade that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Certain 2020 – 2024 model year Palisade vehicles may exhibit a clunking or thumping noise from the rear of the vehicle while driving over rough roads. This may be caused by worn rear self-leveling shock absorbers.
Certain Palisade (LX2) vehicles may exhibit a clunking or thumping noise from the rear of the vehicle while driving over rough roads. This may be caused by worn self-leveling rear shock absorbers.
Some Palisade (LX2) vehicles may produce noise from AWD coupling vibrations when making turns caused by a logic error with the All Wheel Drive Electronic Control Unit (AWD ECU).
What owners wrote
“I have had to replace tires 5 times since I got the vehicle. The mechanic said there may be a balance issue with the car and it is wearing on the rims/tires prematurely. Currently 63000 miles on car.”
Filed May 22, 2026 · 63,000 miles
“Rear Shocks Failed. Were Replaced under warranty. This is the second time this has occurred”
Filed Mar 6, 2026
“Loud clanking/banging/creaking noise coming from rear of vehicle. Both rear shock absorbers replaced and strut insulators replaced at 4988 miles! Back at 37700 for the same issue. I was told by the service tech that the strut mounts needed to be replaced. This seems to be a going problem with Hyundai! Please look into it”
Filed Oct 29, 2024 · 4,988 miles
“Rear struts need to be replaced and vehicle only has 17,200 miles. Seems like a shoddy made vehicle with who knows what other structural problems. I do not trust this vehicle and feel afraid to drive it.”
Filed Oct 18, 2024 · 17,200 miles
Should you keep driving it?
This page can't tell you that. 0 of 27 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Taking it to a shop? How to describe this problem so it gets found
Other problems on this car
- Brakes grind, pulse or wear early 82 reports
- Seat belt or seat problems 82 reports
- Windshield cracks or distorts 36 reports