2023 Hyundai Ioniq 5 · symptom sheet
Infotainment, screen or backup camera fails
- 47owner reports
- 16,000median miles
- 2involved a crash
Newest report Jul 9, 2026 · checked Oct 2, 2026
308 of the 387 complaints on this car are about the electrical system. 47 of those describe infotainment.
Tick what matches of 47 reports
Infotainment on other Ioniq 5 years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2026.
What this problem usually is
Screen complaints read like a list of small betrayals. The display goes black or freezes, the backup camera shows nothing when you shift into reverse, CarPlay or Android Auto keeps dropping, or the radio changes volume on its own. Many owners had a software update that didn't fix it. A narrower sheet covers backup camera failures on their own, and another covers screens that freeze.
What got replaced
Owners who name the part that was replaced mention the head unit or screen (15 reports) and the software (7 reports).
Recalls and investigations
3 recalls on the electrical system cover the 2023 model year. A recall on the same system isn't always the same failure, so read the defect text.
The high voltage battery cells may contain misaligned electrodes, which can lead to a fire while parked or driving.
The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.
All 4 recalls on the 2023 Hyundai Ioniq 5, with the owner complaints on each recalled system
NHTSA investigations into the electrical system on the Ioniq 5
Electrical arcing and thermal events, potentially leading to fires, while utilizing enel x way usa, llc's juicebox residential charger.. Closed jun 5, 2025.
Loss of motive power. Closed apr 17, 2024, led to recall 24V-204.
Pedestrian alert sounds. Closed aug 7, 2023, led to recall 22V-063.
When it happens
Too few of these reports state a mileage to give a range.
Is this a known problem?
The manufacturer has sent NHTSA 3 service bulletins or notices for the 2023 Hyundai Ioniq 5 that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Some vehicles equipped with the AVN 5th Gen Wide system may exhibit a condition where the radio app crashes frequently when entering radio mode and/or displays a message that reads “Uneven Road Ahead, Drive carefully” on the cluster along with a warning ...
Certain 2022-2024 MY IONIQ 5 (NE1) and 2023MY IONIQ 6 (CE1) may have a condition of the power down warning light (turtle symbol) with "Power is limited" displayed in the cluster, and possible DTC P0A2F.
This bulletin is issued to provide the extended battery diagnosis procedure using GDS-M. This battery diagnosis function displays the various battery-related faults such as: ⢠Internal short circuit ⢠Battery deterioration ⢠Malfunction of electronic ...
What owners wrote
“Having the same ICCU Failure that all other Ioniq 5 owners have. On February 26th, I was heading to work when I heard a pop and car displayed warning lights saying check EV system and stop safely. Car was limped home and towed to dealer. Was told fix will take a month.”
Filed Mar 4, 2026
“On December 23, 2025 while driving at 50 mph the car displayed an electrical warning and would not let me drive more than 40 mph. When I drove it to the dealer on December 27 (because the dealer said I had to wait until after Christmas ) it would not go over 20 mph. The vehicle has been at the dealer awaiting an ICCU part since December 27, 2025. Over 50 days!”
Filed Feb 16, 2026
“ICCU failure at just 10k miles. Was driving, car kind of "jolted" and warning came on screen saying "check electric vehicle system" then warning said "stop vehicle, check power supply." So I limped to a stop and got a tow. It sounds like an increasingly prevalent issue even though my specific VIN did not have an open recall. Does not sound like Hyundai is taking this seriously.”
Filed Jan 5, 2026 · 10,000 miles
“The car was fully charged and all of a sudden displayed a limited power warning and stopped driving completely. We were stuck on a road and had to get a tow truck. The tow truck was able to get power to the battery to drive it up on the bed. It was fully dead -couldnât even unlock the doors. Itâs been at Hyundai for 3 days and they are replacing the ICCU fuse. From what I read this is a very common issue”
Filed Dec 3, 2025
Should you keep driving it?
This page can't tell you that. 2 of 47 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Paid for this repair before a recall covered it? How recall reimbursement works
Other problems on this car
- Battery dies or the car will not start 95 reports
- Engine stalls or loses power while driving 65 reports
- Hybrid or EV system warning, loss of power 27 reports