First generation (NE, incl. 2025 facelift)
2023 Hyundai Ioniq 5
The most reported problem on the 2023 Hyundai Ioniq 5 is dead battery, with 95 complaints, usually around 16,000 miles.
- 387owner complaints
- 4recalls
- 12involved a crash
- 16,000median miles at failure
Newest report Sep 28, 2026 · checked Oct 2, 2026
What is your Ioniq 5 doing?
Each one opens a sheet built from the owner reports of that problem on the 2023 model year.
Is the 2023 Hyundai Ioniq 5 reliable?
The 2023 Hyundai Ioniq 5 has 387 owner complaints on file with NHTSA, 2.3 times the median of 166 for 2023 SUVs on this site. Of the 5 Ioniq 5 model years since 2022, it has the 2nd most complaints. Complaint counts rise with sales as well as faults, so read what owners report below before deciding.
At a glance
- Next to the 2022 and 2024
- At 97 complaints for each year on the road, the 2023 runs above both the 2022 (81) and the 2024 (74).
- Top problem
- Dead battery leads with 95 of the 387 complaints (25%), ahead of stalling at 65. A quarter of the 13 owners who gave a mileage for dead battery saw it by about 10,000 miles, and half by about 16,000.
- Crash, fire and injury reports
- 15 of the 387 complaints (4%) report a crash, a fire or an injury, a little under the 6% typical of vehicles on this site. Counted separately (one report can carry more than one), 12 reports mention a crash, 3 mention a fire and 6 people were hurt. The reports record 2 deaths. The most crash reports, 7 of 12, fall under brake wear.
- Recalls behind the top problems
- Dead battery and infotainment share a recall on the same system (24V-204, 24V-868 and 26V-432). Stalling has none. A recall on the same system doesn't always cover the failure owners describe, so compare its summary with the complaints.
- When owners filed
- Complaints are still climbing. 2025 brought 117, the most of any year so far. So far in 2026, 124 more have come in.
When each problem shows up
Each bar covers the middle half of the mileages owners reported for that problem. A quarter saw it earlier, a quarter later. The tick is the median. Most reported: battery dies or the car will not start, 95 complaints.
middle half of reports, median tick. The heavier grey bars have 75 or more reports.
Behind you
Around your mileage
Ahead of you
How this compares
387 complaints is 2.5 times the median 2023 model on this site and 2.3 times the median 2023 SUV. Among the 5 Ioniq 5 model years here it ranks 2nd for complaints. Counts follow sales volume as much as reliability, so a truck that sells 700,000 a year draws more reports than a sedan that sells 200,000.
Service bulletins for the 2023 Hyundai Ioniq 5
Hyundai filed 46 bulletins and other notices with NHTSA that list the 2023 Hyundai Ioniq 5. 13 of them deal with a problem owners have reported on this car. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Battery dies or the car will not start 4 bulletins · 95 complaints
Certain 2022-2024MY IONIQ 5 (NE EV) and 2023-2025MY IONIQ 6 (CE EV) vehicles may exhibit a condition while driving where the 12V battery voltage drops below the operational voltage and the Vehicle Control Unit (VCU) places the vehicle in “fail-safe” mode.
This bulletin is issued to provide the extended battery diagnosis procedure using GDS-M. This battery diagnosis function displays the various battery-related faults such as: ⢠Internal short circuit ⢠Battery deterioration ⢠Malfunction of electronic ...
2 more on this problem
Certain 22-23MY Ioniq 5 (NE1) & 23MY Ioniq 6 (CE1) vehicles may have a condition where low 12V auxiliary battery charging occurs due to an ICCU (Intelligent Charging Control Unit) fault and may set the following DTC P1A9096 â âDC/DC Converter Input ...
Certain 2022-2023MY IONIQ 5 (NE1) and 2023MY IONIQ 6 (CE1) vehicles may exhibit a condition where low 12V auxiliary battery charging occurs due to an ICCU (Intelligent Charging Control Unit) fault which may set the following DTC P1A9096 â âDC/DC Converter ...
Infotainment, screen or backup camera fails 2 bulletins · 47 complaints
Some vehicles equipped with the AVN 5th Gen Wide system may exhibit a condition where the radio app crashes frequently when entering radio mode and/or displays a message that reads “Uneven Road Ahead, Drive carefully” on the cluster along with a warning ...
Certain 2022-2024 MY IONIQ 5 (NE1) and 2023MY IONIQ 6 (CE1) may have a condition of the power down warning light (turtle symbol) with "Power is limited" displayed in the cluster, and possible DTC P0A2F.
Hybrid or EV system warning, loss of power 2 bulletins · 27 complaints
Certain IONIQ 5 (NE EV), IONIQ 6 (CE EV), and IONIQ 5 N (NE EV N) vehicles may have missing Inlet 5-Pin Combo DC insulation caps (DC pin caps) which may lead to damage to the charge port if not replaced.
This bulletin provides service information on how to inspect the charging port and if needed, replace any missing/damaged insulation cap(s) at the charging port on certain 2022-2023MY Ioniq 5 (NE1) and 2023MY (CE1) .
A/C blows warm or the compressor fails 4 bulletins · 18 complaints
Certain 2022-2024MY IONIQ 5 (NE1), 2023-2024MY IONIQ 6 (CE1) and 2024-2025MY Kona Electric (SX2 EV) vehicles may exhibit a condition while charging with a 240V AC (Level 2) charger where the vehicle experiences an interrupted charging session or a lower ...
This bulletin provides important special service instructions to properly repair a vehicle that has been diagnosed to require an Integrated Charge Control Unit (ICCU) replacement, such as required for DTC P1A9096 DC to DC related charging concern or for ...
2 more on this problem
Certain 2022-2024MY IONIQ 5 (NE1) and 2023-2024MY IONIQ 6 (CE1) vehicles may exhibit a condition while charging with a 240V AC (Level 2) charger where the vehicle experiences an interrupted charging session or a lower charging speed.
Certain IONIQ 5 (NE1) vehicles may experience an inoperative heater or air conditioning with one or more HVAC system related DTCs B169588, B160C88, and/or B183088.
Wheel bearing, tires or wheels 1 bulletin · 10 complaints
Some 2023-2024MY IONIQ 5 (NE1) vehicles may have sealant leakage in the Tire Mobility Kit (TMK). The leakage may contaminate other parts inside or outside of the TMK bag.
Complaints filed by year
124 complaints came in 2026. Owners file in waves when a problem gets press or an investigation, so a spike measures attention as much as failures.
NHTSA investigations
Loss of motive power. Closed apr 17, 2024, led to recall 24V-204.
NHTSA summary
Recalls that include the 2023 Hyundai Ioniq 5
Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.
Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Ioniq 5 vehicles. The high voltage battery cells may contain misaligned electrodes, which can lead to a fire while parked or driving.
Risk and remedy
Remedy: Owners are advised to park outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. Dealers will replace the high voltage battery system assembly, free of charge. Owner notification letters are expected to be mailed August 31, 2026. Owners may contact Hyundai's customer service at 855-371-9460. Hyundai's number for this recall is 305. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 3, 2026.
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
Risk and remedy
Remedy: Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Genesis). This recall expands and replaces previous recall number 24V-204. Vehicles previously repaired under recall 24V-204 will need to have the new remedy completed.
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.
Risk and remedy
Remedy: This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 257/021G.
Hyundai Motor America (Hyundai) is recalling certain 2023 IONIQ 5, IONIQ 6, and Genesis GV60 vehicles. The rear inner driveshaft may have been improperly heat-treated, allowing it to break under load and resulting in a loss of drive power.
Risk and remedy
Remedy: Dealers will replace the rear inner driveshaft, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 253(H), 017G(G).
All 4 recalls on the 2023 Hyundai Ioniq 5, with the owner complaints on each recalled system
Guide Buying one used? How to research one car’s history before you pay
Questions
What is the most common problem on the 2023 Hyundai Ioniq 5?
Dead battery, with 95 of the 387 complaints. Owners who gave a mileage for it put the median at about 16,000 miles.
At what mileage do 2023 Hyundai Ioniq 5 problems start?
Of the 39 complaints that give a mileage, a quarter came by about 10,000 miles and half by about 16,000.
Is the 2023 Hyundai Ioniq 5 better or worse than the 2022 and 2024?
Counted per year on the road, the 2023 has more complaints than both the 2022 and the 2024: 97 a year against 81 and 74.
How many 2023 Hyundai Ioniq 5 complaints involve a crash, fire or injury?
15 of them (4%). The typical vehicle on this site is at 6%.
Is there a recall for dead battery on the 2023 Hyundai Ioniq 5?
Yes, NHTSA lists 3 recalls on the same system: 24V-204, 24V-868 and 26V-432. Its summary says which failure it covers, and that isn't always the one owners describe.