2024 Hyundai Ioniq 5 · symptom sheet
Infotainment, screen or backup camera fails
- 34owner reports
- 9,240median miles
- 0involved a crash
Newest report Aug 3, 2026 · checked Oct 2, 2026
197 of the 222 complaints on this car are about the electrical system. 34 of those describe infotainment.
Tick what matches of 34 reports
Infotainment on other Ioniq 5 years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2026.
What this problem usually is
Screen complaints read like a list of small betrayals. The display goes black or freezes, the backup camera shows nothing when you shift into reverse, CarPlay or Android Auto keeps dropping, or the radio changes volume on its own. Many owners had a software update that didn't fix it. A narrower sheet covers backup camera failures on their own, and another covers screens that freeze.
What got replaced
Owners who name the part that was replaced mention the head unit or screen (10 reports) and the software (7 reports).
Recalls and investigations
3 recalls on the electrical system cover the 2024 model year. A recall on the same system isn't always the same failure, so read the defect text.
The high voltage battery cells may contain misaligned electrodes, which can lead to a fire while parked or driving.
The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.
All 3 recalls on the 2024 Hyundai Ioniq 5, with the owner complaints on each recalled system
NHTSA investigations into the electrical system on the Ioniq 5
Electrical arcing and thermal events, potentially leading to fires, while utilizing enel x way usa, llc's juicebox residential charger.. Closed jun 5, 2025.
Loss of motive power. Closed apr 17, 2024, led to recall 24V-204.
Pedestrian alert sounds. Closed aug 7, 2023, led to recall 22V-063.
When it happens
Too few of these reports state a mileage to give a range.
Is this a known problem?
The manufacturer has sent NHTSA 1 service bulletin or notice for the 2024 Hyundai Ioniq 5 that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Certain 2022-2024 MY IONIQ 5 (NE1) and 2023MY IONIQ 6 (CE1) may have a condition of the power down warning light (turtle symbol) with "Power is limited" displayed in the cluster, and possible DTC P0A2F.
What owners wrote
“I received a warning on the screen that said "Stop vehicle and check power supply". Later I got a different message about the 12V system. I checked the error codes with an android app and got error codes P1A90 and PPOC17.”
Filed Jun 8, 2026
“ICCU failed after 14k miles. Car suddenly went into "turtle" mode (displayed on dash), car could only go 10 mph and my wife had to pull the car off the street asap and was a very scary experience. Dealer has confirmed the ICCU failure and given me a loaner vehicle. No eta on when the part can be fixed, just that it's current status is back order.”
Filed Feb 23, 2026 · 14,000 miles
“The car displayed electrical system warning messages while driving, and it would no longer drive above about 25 mph. The issue was diagnosed as an ICCU failure by the dealership and has been awaiting a backordered ICCU for about 5 weeks.”
Filed Feb 17, 2026
“While driving, heard a pop sounds from back seats. Then a warning appears on front screen : Check Electric Vehicle system. The car lost all power and stopped beside the road. The car has only 14K kms on it.”
Filed Nov 12, 2025
Should you keep driving it?
This page can't tell you that. 0 of 34 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Paid for this repair before a recall covered it? How recall reimbursement works
Other problems on this car
- Battery dies or the car will not start 59 reports
- Engine stalls or loses power while driving 47 reports